Headline

Spanish Language Executive | Bilingual Spanish Language Professional | Trust & Safety Analyst

About

Spanish language professional with experience in Trust & Safety and Content Moderation operations for global platforms. Currently working as a Senior Representative at Concentrix, supporting non-voice processes involving content analysis, policy compliance, and risk assessment. Fluent in Spanish (Upper Intermediate – CEFR B2), English, Hindi, and Bengali, with a strong ability to analyze sensitive content accurately while maintaining high quality and productivity standards. Recognized with Ops Champion and R&R Awards for achieving 100% quality scores and consistent performance. Experienced in adapting to frequent policy updates, mentoring new team members, and collaborating with cross-functional teams. Actively seeking opportunities as a Spanish Language Executive, Trust & Safety Analyst, Content Analyst, or Operations Associate in non-voice processes.

Location

Delhi

Work experience

Senior Operations Representative at Concentrix, Oct 2023 - Present · 2 yrs 9 mos, Gurugram, Haryana, India, Analyze and moderate Spanish and English content to ensure compliance with platform policies. ● Trained new representatives, sharing knowledge and best practices for better team performance. ● Maintained up-to-date knowledge of current events and cultural trends to inform content moderation decisions. ● Adapted quickly to changes in content policies, ensuring compliance with updated regulations.

Education

Advanced Diploma in Spanish, Spanish language, Delhi University

Diploma in Spanish, Spanish language, Delhi University