Headline

Ex Crack-ED | Ex Car Dekho Group | Prospective Business Analyst (Transforming Data into actionable insights). 📈 DATA VISUALIZATION | DATA DRIVEN DECISION MAKER 📊 | BUSINESS INTELLIGENCE | BUSINESS ACUMEN

About

I am an Operations and Batch Management professional with hands-on experience in managing trainee batches and executing end-to-end training operations. I have worked with Crack-ED (CarDekho Group) as a Management Trainee / Batch Manager, where I handled daily operations, scheduling, and coordination across multiple batches. My role involved maintaining attendance, grooming, engagement trackers, and daily MIS, ensuring accuracy and discipline across programs. I closely coordinated with trainers and internal teams to ensure smooth session execution and system readiness. I also prepared structured Excel reports and dashboards for performance tracking and management review. I am a BBA (Hons.) in Business Analytics graduate from Chandigarh University, with a strong foundation in analytics, statistics, and operations management. I bring strong skills in Advanced Excel, MIS reporting, batch coordination, and performance monitoring, along with basic exposure to Power BI and SQL. I am process driven, detail oriented, and take full ownership of responsibilities. Actively seeking opportunities in Operations, Business Analyst, Supervisor, Batch Manager or Operations Analyst roles where I can contribute to efficient execution and scalable operations.

Location

Gurugram

Work experience

Operation Executive at Crack-ED, Jul 2025 - Dec 2025 · 6 mos, Gurugram, Haryana, India, Manage student onboarding, course scheduling, and training logistics Coordinate between trainers, students, and internal teams for smooth delivery Monitor learner engagement, feedback, and track performance metrics Handle operational escalations and resolve queries efficiently Maintain dashboards, reports, and CRM entries for accurate data tracking Continuously improve processes to enhance efficiency and learner experience.

Operations executive Trainee at Crack-ED, Feb 2025 - Jul 2025 · 6 mos, Gurugram, Haryana, India, • Analyzed complex datasets using SQL, Python, and Excel to uncover trends and optimize processes. • Developed automated reports and utilized statistical analysis to support strategic decision-making. • Leveraged data visualization tools like Power BI and Tableau to improve reporting efficiency.

Management Trainee at Crack-ED, Dec 2024 - Mar 2025 · 4 mos, Gurugram, Haryana, India, During my tenure as a Management Trainee at Cracked, I gained valuable experience in both soft skills and technical knowledge. Through hands-on labs and training sessions, I enhanced my expertise in Advance Excel, Power BI and Business Operations. Additionally, I developed key professional skills such as communication, teamwork, and problem-solving, which have strengthened my ability to work effectively in a dynamic environment. This experience has provided me with a solid foundation for future opportunities, and I look forward to applying these learnings in my career journey.

Sales Trainee at Crack-ED, Oct 2023 - Jan 2024 · 4 mos, Gurugram, Haryana, India, Supported sales operations at Crack-ED by generating leads, counseling students, maintaining CRM records and assisting in course enrollments.

Education

BBA Business Analitics, Business Administration, Management and Operations, CHANDIGARH UNIVERSITY

Higher secondary, Arts, MDB DAV Public School