Headline

Product Manager @ Elsevier | Identity and Access Management, Cybersecurity | CSPO® | Agentic AI | Angel Investor

About

As a Product Manager at Elsevier, I contribute to a successful product strategy and execute based on qualitative and quantitative customer understanding. I interact with customers, users, and internal stakeholders to understand their needs, requirements and market trends, and deliver product enhancements and user experience improvements. I have a Bachelor of Engineering degree from Birla Institute of Technology, and I am skilled in Agile methodologies, Data Analytics and Visualization, Delivery and Execution. I have also earned multiple certifications in Product Management and Project Management from LinkedIn. I have a demonstrated history of working in the Ed-Tech, Information Analytics, Identity and Access Management, Search Discovery, Engagement and Retention Techniques, Online and Digital Gamification Products, Research Platform Products Space. In my previous roles, I have planned, developed and led projects based around key products and initiatives, ensuring timely delivery, within budget and meeting project goals and vision. I have also built and mentored a team of associates, brainstormed and researched new product ideas, and conceptualized project scope and timelines. I have received the Rockstar Award for my contributions to scaling up the user retention by 2x for an AI/ML based feature in BYJU'S App. I am passionate about creating innovative and impactful products that solve real-world problems and enhance customer satisfaction. I value cross-functional team collaboration, data-driven decision making, and continuous learning and improvement. I am always eager to take on new challenges and opportunities to grow and deliver value.

Location

Bengaluru

AI stack

claude

codex

ChatGPT

Figma Make

Microsoft Copilot

Work experience

Product Manager II, Identity Governance and Access, Administrative Tools at Elsevier, Oct 2025 - Present · 11 mos, /Identity Product Strategy & Advanced Authentication and Authorization methods /Building administrative capabilities to support self-serve access capabilities, user management for Global Customers in Universities, R&D Divisions, Healthcare Providers and Clinics. /Identity Enterprise Security, Data Privacy and Compliance needs. /Product Success, Adoption and Trust

Angel Investor at Inflection Point Ventures, Jun 2025 - Present · 1 yr 3 mos, • Early, Pre-Seed, Seed and Series-A Investments • Sectors including - B2B/SaaS, E-commerce, Ed-Tech, Fintech, Health-Tech, D2C • Founder and Investor Calls • Startup Advisory and Consulting • Investments via FirstPort Capital

Product Manager - Identity and Access Management, Information Analytics, Research Platform Products at Elsevier, Apr 2023 - Oct 2025 · 2 yrs 7 mos, Bengaluru, Karnataka, India, · Contributing to a successful product strategy and execute based on qualitative and quantitative customer understanding. · Interacting with customers, users, and internal stakeholders to understand their needs, requirements and understanding market trends to deliver product enhancements and user experience improvements. · Collaborating with customers across Elsevier's 3 market segments to gather requirements for processes and use-cases and to gain a solid understanding of future needs. · Driving solutions for complicated design challenges by managing key features from planning to release. · Utilizing Data-Driven Decision-Making and Analysis to gain product insights and drive solutions. · Supporting the go-to-market strategy by communicating customer requirements to stakeholders and helping launches by training, planning, and providing product knowledge. · Ownership for a product within the Identity space. Collaborating with cross-functional technical teams and business stakeholders to deliver innovative solutions. Focusing on outcomes and use metrics and analysis to shape results and deliver flawless product developments and enhancements.

Product Owner - Project and Delivery Lead, Platform Processes and Learning Products at BYJU'S, Jul 2021 - Apr 2023 · 1 yr 10 mos, Bengaluru, Karnataka, India, • Plan, develop and lead projects based around key products and initiatives ensuing timely delivery, within budget and meeting project goals and vision. • Analyse and solve moderately complex problems, create new solutions, leveraging and adapting existing methods and procedures. • Effectively manage multiple projects, monitoring progress and ensuring completion within planned timelines. • Collaborate and work with multiple stakeholders in the business at all levels to meet their needs and ensure success in the implementation and project delivery. • Mobilize and coordinate efforts between various business teams and project stakeholders to work together effectively and accurately. • Actively assess and manage risks in the project to ensure success. • Drive and support the PMO( Project Management Office) and other senior project stakeholders in driving their projects and workstreams, reporting to PMO. • Driving change management and communication management initiatives for assigned projects. • Drive daily project management activities including meetings, discussions, regular project status updates and project team meetings. • Make business presentations and necessary reports(Adherence, Variance, Project scope, delivery etc) and maintain transparent engagement with internal stakeholders. • Prepare data-driven KPIs to monitor projects and evaluate impact and effectiveness. • Prepare analytical reports and support the PMO function and Business Units (BU) with recommendable action. • Plan to mitigate organisational risks and blockers.

Product Manager - Product Ops, Business Intelligence: Crisis and Production Management at BYJU'S, Jun 2020 - Jun 2021 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Building and mentoring a team of associates, which involves following up and giving feedback to ensure tasks are of expected quality and on time. • Brainstorming and researching to generate new product ideas, driving collaboration with designers and engineers to get products ready to ship. • Conceptualizing project scope and timelines, creating and assessing processes for the same and identifying and flagging blockers. • Researching and identifying learning strategies for students of all backgrounds and cognitive abilities. • Deciding and development of criteria to judge and enhance user's engagement and performance. • Designing and conducting regular training sessions and process expertise for the team. • Working closely with the end-users, chalking out the requirements, finding a product market fit, and illustrating the consumer demands into technical specifications. • Improved productivity of client stakeholder management upto 2x by implementing Salesforce CRM to aid user adoption. • Reduced Turn-Around-Time (TAT) for SLA to 15 mins from 24 hours prioritising customer inquiries and resolving product and service issues. • Increased acquisition and retention of customers upto 60% by continually analysing business metrics and industry insights and measuring post implementation success of technical upgrades with user acceptance testing (UAT) driving change management.

Program Manager - Project Coordination & Product Management at BYJU'S, Jun 2019 - May 2020 · 1 yr, Bangalore, • Maintaining and Managing the work tracking system for the entire team. • Optimising the team efficiency with respect to the output of each individual and analysing the optimal use of that resource. • Team co-ordination and follow-ups.Interacting with the entire team to deliver the project. • Innovate with existing work structure to optimise output via data analytics. • Designed product roadmaps while leading product strategy and delivered organization-wide presentations to senior management by displaying strong communication, interpersonal and cross-group collaboration skills in a fast-paced time-critical environment. • Worked independently on client/market research for 8 educational products - Vidyartha, DSSL, Snapbook-feature, D4, BTLA, BYJUs Lab, IVL(Integrated/Interactive Video Layer),Goggles to develop product strategy. • Spearheaded merger transition for three acquisitions - Toppr, WhiteHatJr, Digital Aristotle by actively engaging with internal and external business stakeholders and end-users. • Increased process output by 60% by working cross-functionally on face-to-face customer interactions, customer surveys, email bursts, A/B testing across project management phases for conducting market surveys and competitor analysis.

Embedded Intern at Electronics Corporation of India Limited (ECIL), Department of Atomic Energy, Government of India., May 2018 - Jul 2018 · 3 mos, Hyderabad, Telangana, India, • Embedded microprocessor projects. • Code burns in Intel 8085, Intel 8086 Microcontrollers.

Education

Professional Certificate Program for Product Management, Business Administration and Management, General, Indian Institute of Management, Kozhikode

Bachelor of Engineering - BE, Electronics and Communication Engineering, Birla Institute of Technology, Mesra