Kommineni Nikhil profile photo 1 on Tal

Kommineni Nikhil

Certified SOC specialist | Business Operations Associate | AI & HR Enthusiast | MBA | ServiceNow | Power BI | Six Sigma

Bengaluru

3+ years of work experience

Feb 20251 yr 5 mosJun 2026

Bengaluru, Karnataka, India

Monitored security alerts and incidents using SIEM tools, investigated potential threats, performed incident triage, analyzed security logs, responded to cybersecurity incidents, and collaborated with IT teams to ensure timely threat detection, mitigation, and compliance with security policies.
Accenture in India
Feb 20241 yrJan 2025

Bengaluru, Karnataka, India

Mylearning – Assistance to the learners regarding any technical, registration, completion or launch issues for the courses from end to end using administrative tools. Mainly for Ethics and Compliance training for all Accenture employees all over the world. Workday – Managed end-to-end support across MyLearning and Workday Learning platforms for Accenture employees globally, resolving technical, registration, course launch, and completion issues — with a primary focus on Ethics and Compliance mandatory training. Administered courses, curricula, assessments, and completion credits via ServiceNow (SNOW) and the Accenture Directory tool, coordinating with course owners and session hosts to maintain accurate records. Also scheduled and managed training sessions across global time zones, serving as a central liaison between learners, platform administrators, and course owners to ensure seamless SLA-driven operations.
Concentrix
Jan 20231 yr 1 moJan 2024

India

• Handled international inbound banking support for HSBC UK customers, resolving account queries, transaction disputes, and product-related issues within a SLA-driven, high-volume environment. • Ensured compliance with UK banking standards while managing end-to-end customer interaction workflows from query intake to resolution — with consistency and accuracy. • Applied business process management principles to streamline call-handling procedures and consistently achieve first-call resolution targets across all customer touchpoints.

Kommineni’s AI Stack

claude code
claude code
dalle
dalle
gemini
gemini
meta
meta
sora
sora
ChatGPT Images
ChatGPT Images

Education

National Institute of Business Management (NIBM) Global

Master of Business Administration - MBA, Business Process Management and Artificial Intelligence

National Institute of Business Management (NIBM) Global

20222 yrs2024

Bsc, Microbiology, General

The Oxford college of science

20193 yrs2022

Join Kommineni and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Kommineni Nikhil on Tal

Headline

Certified SOC specialist | Business Operations Associate | AI & HR Enthusiast | MBA | ServiceNow | Power BI | Six Sigma

About

SOC Analyst with hands-on experience in security monitoring, incident triage, log analysis, and threat detection using SIEM tools such as IBM QRadar, Splunk, and Wazuh. Experienced in IT operations and customer support with a strong focus on problem-solving, compliance, and process improvement. Passionate about cybersecurity and committed to protecting organizational assets through proactive threat detection and continuous learning.

Location

Bengaluru

AI stack

claude code

dalle

gemini

meta

sora

ChatGPT Images

Work experience

Security Operations Center Analyst at Aniit, Feb 2025 - Jun 2026 · 1 yr 5 mos, Bengaluru, Karnataka, India, Monitored security alerts and incidents using SIEM tools, investigated potential threats, performed incident triage, analyzed security logs, responded to cybersecurity incidents, and collaborated with IT teams to ensure timely threat detection, mitigation, and compliance with security policies.

Customer Contact Comms Associate at Accenture in India, Feb 2024 - Jan 2025 · 1 yr, Bengaluru, Karnataka, India, Mylearning – Assistance to the learners regarding any technical, registration, completion or launch issues for the courses from end to end using administrative tools. Mainly for Ethics and Compliance training for all Accenture employees all over the world. Workday – Managed end-to-end support across MyLearning and Workday Learning platforms for Accenture employees globally, resolving technical, registration, course launch, and completion issues — with a primary focus on Ethics and Compliance mandatory training. Administered courses, curricula, assessments, and completion credits via ServiceNow (SNOW) and the Accenture Directory tool, coordinating with course owners and session hosts to maintain accurate records. Also scheduled and managed training sessions across global time zones, serving as a central liaison between learners, platform administrators, and course owners to ensure seamless SLA-driven operations.

Operations Representative at Concentrix, Jan 2023 - Jan 2024 · 1 yr 1 mo, India, • Handled international inbound banking support for HSBC UK customers, resolving account queries, transaction disputes, and product-related issues within a SLA-driven, high-volume environment. • Ensured compliance with UK banking standards while managing end-to-end customer interaction workflows from query intake to resolution — with consistency and accuracy. • Applied business process management principles to streamline call-handling procedures and consistently achieve first-call resolution targets across all customer touchpoints.

Education

Master of Business Administration - MBA, Business Process Management and Artificial Intelligence, National Institute of Business Management (NIBM) Global

Bsc, Microbiology, General, The Oxford college of science