---
title: "Komal Singh - IT Service Delivery Associate in Surat | Tal"
description: "Meet Komal Singh, Managed IT Services Engineer | Systems & Network Administration | Technical Service Associate based in Surat. AI stack includes claude code, gemini, and openai."
image: "https://tal.club/meet/komal-singh-3/share-image"
---

# Komal Singh on Tal

## Headline

Managed IT Services Engineer \| Systems & Network Administration \| Technical Service Associate

## About

Bachelor’s in Computer Science Engineering \(2026\)\. I am currently working as a Service Engineer \(T1\), providing remote IT support to US\-based clients\. I have hands\-on experience in IT support, incident management, and troubleshooting, where I developed my practical skills during my internship at Reliance Industries\. In my current role, I handle user issues related to system access, networking, and remote connectivity while ensuring SLA compliance and delivering effective solutions\.

## Location

Surat

## AI stack

claude code

gemini

openai

ChatGPT

ChatGPT Images

Microsoft Copilot

## Work experience

IT Service Delivery Associate at BetterWorld Technology \| Managed IT & Cybersecurity, Jun 2026 \- Present · 3 mos, United States

Data Science Intern at SSM InfoTech Solutions Pvt\. Ltd\., Mar 2026 \- May 2026 · 3 mos, On\-site, • Performed data cleaning on large datasets using Python \(Pandas, NumPy\)\. • Worked with databases using SQL for data extraction, transformation, and analysis\. • Conducted Exploratory Data Analysis \(EDA\) to identify patterns, trends, and insights from data\. • Applied feature engineering techniques to improve model performance and data quality\. • Evaluated Machine Learning models for predictive analysis and decision\-making\.

IT & Networking at Reliance Industries Limited, Jan 2026 \- Feb 2026 · 2 mos, Surat, • Worked on enterprise server infrastructure including virtual and physical servers \(Linux & Windows environments\)\. • Performed monitoring using tools like Zabbix for server health, alerts, and uptime tracking\. • Supported backup systems \(PIM\) including full, incremental, and differential backup strategies\. • Assisted in patch management cycles ensuring system security and compliance\. • Gained exposure to database systems, storage \(SAN/NAS\), and data center infrastructure\. • Worked with IT service desk \(MITS\) handling tickets, user issues, and SLA\-based resolution\. • Observed industrial systems like Aspen IP\.21, ASRS, WMS, and automation tools \(PLC, RGV, Robots\)\. • Supported end\-user services, access management, and troubleshooting\. • Participated in incident handling, root cause analysis, and system operations\.

## Education

Bachelor of Technology \- BTech, Computer Engineering, Bhagwan Mahavir University

Class 12th, CBSE Board, Reliance Foundation

[View the original profile](https://tal.club/meet/komal-singh-3)

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