---
title: "Komal A. - Business Analyst Project Lead in Nagpur | Tal"
description: "Meet Komal A., Open to Work IT Business Analyst | 3+ Years BA Experience | API Integrations | Third-Party Integrations | Requirement Gathering | BRD/FRD | UAT | Agile/Scrum | App Deployment & Client Management based in Nagpur."
image: "https://tal.club/meet/komal-33/share-image"
---

# Komal A\. on Tal

## Headline

Open to Work IT Business Analyst \| 3\+ Years BA Experience \| API Integrations \| Third\-Party Integrations \| Requirement Gathering \| BRD/FRD \| UAT \| Agile/Scrum \| App Deployment & Client Management

## About

A few lines about Myself\.\.\. Results\-driven Business Analyst with 8 years of experience in IT software development, customer support, and team leadership\. Proven track record of delivering high\-quality solutions and driving team performance\. Certified Business Analyst with expertise in Agile methodologies and software development lifecycle\. \*Experience:\* \*Business Analyst, IT Software Development\* \(Currently\) \- Analyzing business requirements and developing solutions for software development projects \- Collaborating with cross\-functional teams to ensure project delivery and quality \*Previous Experience:\* \- \*Customer Support Officer, Idea Cellular Ltd\*: Troubleshooted and resolved customer issues, ensuring high customer satisfaction \- \*Quality Analyst & Project Delivery Executive, IndiaMART\*: Enhanced catalogue designs and ensured quality standards \- \*Associate, Voice Process, Tech Mahindra\*: Managed customer interactions and delivered excellent service \- \*Virtual Team Lead, FMCG Company\*: Led a dynamic team of 17 sales executives, driving sales performance and team growth \*Skills:\* \- \*Business Analysis Skills:\* \- Functional Requirement Specification \(FRS\) \- Software Requirement Definition \(SRD\) \- Project Planning \- Scrum Master \- Client Communication \- Software Development Life Cycle \(SDLC\) \- Manual Testing for Software \- Test Case Development \- User Manuals \- Use Case Development \- \*Certifications:\* \- Certified Business Analyst \(Coursera\) \*Let's connect and explore opportunities\!\*

## Location

Nagpur

## Work experience

Business Analyst Project Lead at Technobase IT Solutions Pvt\. Ltd, Jul 2023 \- Present · 3 yrs, Nagpur, Maharashtra, India

Project Delivery Associate at IndiaMART InterMESH Limited, Dec 2021 \- Oct 2022 · 11 mos, Remote

Associate at Tech Mahindra, Mar 2021 \- Oct 2021 · 8 mos, Remote

Senior Associate at Idea Cellular Ltd, Jan 2013 \- May 2016 · 3 yrs 5 mos, 1 Handled complex customer interactions and served as process subject matter expert\. 2 Supported training and onboarding of new team members\. 3 Prepared and maintained process documentation and reports\.

Senior Associate at Idea Cellular Ltd, Nov 2013 \- Apr 2016 · 2 yrs 6 mos

## Education

Army Public School \(APS\)

[View the original profile](https://tal.club/meet/komal-33)

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