Headline

Network Engineer | Routing & Switching | Palo Alto Firewall | Incident Management | VPN | BGP | OSPF | Banking support | Immediate Joiner

About

Network Engineer with 4 years of experience in Routing & Switching, Incident Management, and Firewall Support in enterprise environments. Experienced in handling LAN/WAN troubleshooting, VPN connectivity issues, routing protocols like BGP and OSPF, and production network support. Worked on monitoring and troubleshooting Cisco network infrastructure along with basic Palo Alto Firewall operations including policy verification, traffic monitoring, session checks, and troubleshooting. Hands-on exposure in: Cisco Routing & Switching Palo Alto Firewall VPN Troubleshooting Incident & Change Management Network Monitoring Tools TCP/IP, VLANs, STP BGP & OSPF Firewall Logs & Traffic Analysis Supported critical business environments by participating in bridge calls, handling escalations, troubleshooting network outages, and coordinating with multiple teams for faster issue resolution. Currently looking for opportunities in Network Security / Network Engineer roles and available for immediate joining.

Location

Hyderabad

Work experience

Network Engineer at Sify Technologies Limited., Feb 2023 - May 2026 · 3 yrs 4 mos, Hyderabad, Telangana, India (Cyber Towers)

Network Engineer at Tech Birds Consulting Pvt Ltd, Jun 2022 - Feb 2023 · 9 mos, Hyderabad, Telangana, India, Network Support Engineer – Tech Birds Provided L1/L2 support for routing and switching environments. Monitored network devices and responded to alerts, incidents, and service requests. Troubleshooted interface flaps, latency issues, routing problems, and user connectivity issues. Worked with Cisco switches and routers for basic troubleshooting and configuration verification. Supported firewall-related tickets and coordinated with senior teams for issue resolution. Maintained incident updates, troubleshooting steps, and closure details in ticketing tools. Coordinated with ISPs and internal teams during WAN outages and link failures. Assisted users in VPN access troubleshooting and network-related support activities.