---
title: "Kokila K - IT Service Excellence Apprentice in Bengaluru | Tal"
description: "Meet Kokila K, Apprentice – IT Service Excellence | Swiss Re based in Bengaluru."
image: "https://tal.club/meet/kokila-k/share-image"
---

# Kokila K on Tal

## Headline

Apprentice – IT Service Excellence \| Swiss Re

## About

Computer Science and Engineering graduate with hands\-on experience in cloud technologies, IT support, and enterprise operations\. Currently working as an Apprentice in Group Operations – IT Service Excellence at @Swiss Re, gaining exposure to enterprise workflows, ServiceNow operations, process analysis, and IT service management\. Skilled in AWS cloud fundamentals, problem\-solving, technical support, and web technologies, with experience through internships and academic projects involving AWS, Python, and automation\-based solutions\. Interested in IT service management, ServiceNow, cloud computing, enterprise technology operations, and business process optimization\. Passionate about learning enterprise systems, improving operational efficiency, and building strong technical and analytical capabilities\.

## Location

Bengaluru

## Work experience

IT Service Excellence Apprentice at Swiss Re, May 2026 \- Present · 1 mo, Bengaluru, Karnataka, India

Digital Content Creator at TM SQUARE, Dec 2025 \- Feb 2026 · 3 mos, Bengaluru, Karnataka, India

## Education

Bachelor's degree, Computer Science, East Point College Of Engineering And Technology

Pre University, PCMB, Sree Venkateshwara PU College

[View the original profile](https://tal.club/meet/kokila-k)

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