---
title: "Kishore Krishnan KK - Onboarding Specialist in Bengaluru | Tal"
description: "Meet Kishore Krishnan KK, CX Operations | Customer Success | Business Operations | B2B SaaS & Fintech | Payments | Escalations | Process Improvement | Customer Retention based in Bengaluru. AI stack includes claude and gemini."
image: "https://tal.club/meet/kishore-krishnan/share-image"
---

# Kishore Krishnan KK on Tal

## Headline

CX Operations \| Customer Success \| Business Operations \| B2B SaaS & Fintech \| Payments \| Escalations \| Process Improvement \| Customer Retention

## About

I’m a Customer Experience & Operations professional with 4\+ years of experience across fintech, payments, merchant operations, customer success and business operations\. My experience sits at the intersection of customers, products and operations — managing customer/merchant onboarding, escalations, payment\-related issues, SLA/TAT, stakeholder coordination and process improvement\. I enjoy solving customer problems beyond the immediate ticket by identifying root causes, coordinating with the right internal teams and improving processes to prevent recurring issues\. Key areas of experience: • Customer Experience & Customer Success • CX Operations & Support Operations • B2B / Merchant Operations • Payments & Payment Gateway Operations • Escalation & Stakeholder Management • SLA / TAT Management • Root Cause Analysis \(RCA\) • Process Improvement & SOPs • Customer Retention & Upselling • Excel / Google Sheets & Operational Reporting I’m particularly interested in Customer Success, CX Operations, Customer Experience and Business Operations roles within SaaS, fintech, payments and technology\-driven companies\. Long term, my goal is to build deep expertise in CX Operations and grow into a leadership role focused on creating scalable, customer\-centric operations\.

## Location

Bengaluru

## AI stack

claude

gemini

## Work experience

Onboarding Specialist at PaySprint Private Limited, Jan 2026 \- Oct 2026 · 10 mos, Delhi, India

Onboarding Specialist at Razorpay, Jun 2025 \- Jan 2026 · 8 mos, Bengaluru, Karnataka, India

Business Operations Analyst at Razorpay, Jan 2025 \- Jan 2026 · 1 yr 1 mo, Bengaluru South, Karnataka, India

Jr\. Operation Executive Manager at Bryt Bazaar, Mar 2024 \- Jun 2024 · 4 mos, Bengaluru, Karnataka, India

Operation executive at Codeyoung, Mar 2023 \- Mar 2024 · 1 yr 1 mo, Bengaluru, Karnataka, India

## Education

Master of Business Administration \- MBA, Business Administration and Management, General, Sathyabama Institute of Science & Technology, Chennai

Master of Business Administration \- MBA, Operations Management and Supervision, Universiti Malaysia Pahang Al\-Sultan Abdullah

[View the original profile](https://tal.club/meet/kishore-krishnan)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/kishore-krishnan#person",
      "name": "Kishore Krishnan KK",
      "url": "https://tal.club/meet/kishore-krishnan",
      "image": "https://tal.club/meet/kishore-krishnan/profile-photo.jpg",
      "description": "Meet Kishore Krishnan KK, CX Operations | Customer Success | Business Operations | B2B SaaS & Fintech | Payments | Escalations | Process Improvement | Customer Retention based in Bengaluru. AI stack includes claude and gemini.",
      "jobTitle": "Onboarding Specialist",
      "worksFor": {
        "@type": "Organization",
        "name": "PaySprint Private Limited"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Onboarding Specialist"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Sathyabama Institute of Science & Technology, Chennai"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Universiti Malaysia Pahang Al-Sultan Abdullah"
        }
      ],
      "knowsAbout": [
        "claude",
        "gemini"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/kishore-krishnan#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/kishore-krishnan#webpage",
      "url": "https://tal.club/meet/kishore-krishnan",
      "name": "Kishore Krishnan KK on Tal",
      "description": "Meet Kishore Krishnan KK, CX Operations | Customer Success | Business Operations | B2B SaaS & Fintech | Payments | Escalations | Process Improvement | Customer Retention based in Bengaluru. AI stack includes claude and gemini.",
      "dateModified": "2026-10-22T10:24:57.888Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/kishore-krishnan#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/kishore-krishnan/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/kishore-krishnan/profile-photo.jpg",
        "caption": "Kishore Krishnan KK profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```