Headline

AI Agents & Evals @ Plivo | Built GitaGPT: 13M+ views, 120K+ users

About

I'm a product engineer at Plivo building AI agent systems end to end, from agentic product workflows and evaluation systems to long-running execution and distributed backend infrastructure. I built Vibe Agent, a Claude Code-like agentic system that reduced production-ready agent setup from roughly 5 days to 20 minutes. My work also includes server-owned agent runs that survive disconnects, large-scale simulation and evaluation using SQS, Go workers, Redis and Lua, and reliability improvements across Voice AI systems. Outside work, I build and ship products independently. Suniye is a privacy-first native macOS dictation app in Swift with local ASR and 210ms p50 transcription latency. GitaGPT reached 13M+ views and 120K+ users, while JUMS Reboot has crossed 1K+ downloads. I work primarily with Python, Go, TypeScript, FastAPI, PostgreSQL, Redis, AWS and Cloudflare.

Location

Bengaluru

AI stack

claude code

claude

codex

cursor

opencode

claudecode

Work experience

Software Engineer II at Plivo, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, • Built Vibe Agent, a Claude Code-like agentic system for building, simulating, evaluating, and improving Voice AI agents, cutting production-ready setup from ~5 days to ~20 minutes. • Architected server-owned agent runs that survive client disconnects and resume mid-turn through PostgreSQL snapshots and cursor-based replay over Redis Streams. • Developed Truman and its distributed simulation and evaluation engine, running tests across 100s of generated caller personas using SQS, Go workers, dead-letter queues, and Redis + Lua coordination. • Fine-tuned the barge-in detection model, reducing false interruptions by 95%. • Designed Akhada and agent versioning workflows for safely debugging, evaluating, rolling back, and improving agents before production.

Software Engineer at Quinence, Jun 2022 - Nov 2024 · 2 yrs 6 mos, Singapore, • Led redevelopment of Fuschia Careers' high-volume ATS and talent pipeline, improving performance, reliability, and recruiter workflows; added LLM resume autofill that cut per-resume processing time from ~30 minutes to ~2 minutes. • Shipped Modern Fullstack, an interactive personalized tech training platform using Remix, GraphQL, PostgreSQL/Supabase, AWS, and Cloudflare; mentored interns. • Launched The Soulless Citadel's NFT marketplace and minting contracts with bids, listings, fiat payments, discount logic, 2,200+ transactions, and ~$369K in sales.

Software Developer Intern at Increff, Jan 2022 - May 2022 · 5 mos, Bangalore Urban, Karnataka, India

Full Stack Engineer at Quinence, Dec 2021 - Jan 2022 · 2 mos, Singapore, - Built frontend for Neokard, an NFT gifting platform. - Used Next.js's SSR and SSG to make the page load almost instant with full content, improving SEO and performance.

Software Development Intern at NCR Technosolutions, May 2021 - Aug 2021 · 4 mos, 1. Developed robust and visually appealing cross-platform Flutter applications for a leading advertising company. 2. Collaborated closely with cross-functional teams including designers, product managers, and quality assurance to ensure high-quality app delivery within tight deadlines. 3. Utilized best practices in mobile app development to optimize performance, enhance user experience and ensure the apps met the client's business objectives.

Education

Bachelor of Engineering - BE, Printing Engineering, Jadavpur University

Public links

github: https://github.com/kishanhitk