Headline

Building Snabbit | Ex Zepto | Ex-Amazon | 2x Founder |

About

Product leader at the intersection of Gen AI, platforms, and commerce. Currently leading Gen AI initiatives at Zepto, where I built Zepto GPT—our internal LLM-powered platform for consumer insights, automation, and brand monetization. I also launched ATOM, Zepto’s brand engagement and adtech platform. My work spans 0–1 product building, platform architecture, and AI-driven ops—across domains like: AI SaaS systems (internal GPT tools, insights, automation) HRMS and workforce platform for 50,000+ blue collar workforce Catalog, supply chain, and commerce enablement tools Earlier at Amazon, I led product initiatives in delivery speed, supply optimization, and CX for the consumables category—working across fulfillment, last-mile, and demand planning. A 2x founder, I bring hands-on experience in scaling 0–1 and 1–10 products across SaaS and commerce. Passionate about product leadership roles focused on Gen AI platforms, AI SaaS, and commerce-tech, driving scalable impact and innovation.

Location

Greater Bengaluru Area

Work experience

Head of Product - Operations and Supply Chain at Snabbit, May 2026 - Present · 4 mos, On-site, Bringing structure to complex Ops environment, using AI, Data and Tech

Director - Product at Snabbit, Feb 2026 - Present · 7 mos, Bengaluru, Launch and scale up of Multi Category Business

Building Product at Zepto, Dec 2024 - Feb 2026 · 1 yr 3 mos, Bangalore Urban, Leading cutting-edge AI-powered product initiatives, including the launch of Zepto GPT — a proprietary large language model platform built leveraging multi-source AI frameworks such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, driving hyper-personalized brand experiences and conversational commerce. Building and Expanding ATOM's (a SaaS-based brand experience platform) offerings. ATOM is focused to revolutionize retail intelligence. Enabling data-driven consumer insights, AI-powered segmentation, and real-time adaptive campaign orchestration and enabling customer reachouts. Designed and Integrated scalable AI workflows and API-driven integrations for seamless adoption of GPT-based NLP models within Zepto’s ecosystem, enabling automated brand-customer interactions and advanced survey analytics. Spearheaded development of a robust HRMS SaaS platform managing 50K+ blue-collar workforce with real-time operational insights. Delivered transformational product improvements across Search and Catalog Management verticals. Enhancing the customer experience via Itemization, building a catalog management system backwards of OCR and LLM generated inputs, such as localised words, synonyms and other Attributes required to impact Cx

Product - Speed and Strategy at Amazon, Jun 2022 - Dec 2024 · 2 yrs 7 mos, Bengaluru, Karnataka, India, •Leading the Speed Initiatives and generating Free Cash Flow for Consumables Category, primarily for GLs Grocery, Health and Personal Care, Baby and Pets • Drove AI-led initiatives to optimize reduction in movement of inventory for >600 Km (Long Zone) Shipments and increasing Speed by improving Inventory Replication and Placement. • Improving bottom line by making changes in front and backend products to reduce returns and concessions. • Developed and implemented ML-powered regionalized product selection visibility tools, balancing inventory availability with delivery speed to enhance customer satisfaction. • Collaborated with data science teams to deploy fraud detection and abuse prevention models using advanced ML techniques, significantly reducing returns and customer service overhead. • Leading Regionalization for the Category by making limiting selection visibility basis Speed and Inventory placement. • Working with India Machine Learning and Partner teams to deploy models to prevent abuse, and enhance customer experience via product/process enhancements for various touch points in customer journey

Assistant Vice President at The Citco Group Limited, Jan 2022 - Jun 2022 · 6 mos, India

Co-Founder and CPO at Easycups, Jan 2021 - Dec 2022 · 2 yrs, India, Built a bootstrapped D2C women's hygiene Brand from scratch, growing ARR to ₹5 Cr.

Senior Product Manager at The Citco Group Limited, Aug 2020 - Jan 2022 · 1 yr 6 mos, Pune, Maharashtra, India, - Led first of its kind, 0-1 product, Next Gen Risk Engine on back of Covid crisis - Only PM from India to work on Next Gen Risk Engine, project led by CITCO’s MD (hero product of ’21) - Increased recurring revenue, stabilized and owned the Product Life Cycle (PLC) and future roadmap for Risk Engine

Education

PGPM, Dual Majors in Finance and AIMLAB (AI-ML, Analytics, Blockchain), Great Lakes Institute of Management

St. Xavier's College (Autonomous), Kolkata