Headline

Using Salesforce , Smart flow and other applications

About

freshers

Location

Pune Division

Work experience

AI chat executive at VIGOUR AGRITECH SOLUTIONS PVT LTD, Jul 2025 - Present · 1 yr, Pune District, Maharashtra, India, • Designing and developing chatbot solutions for farmers to provide agricultural guidance, product information, and support. • Creating automated chatbot conversation flows for WhatsApp, RCS, and SMS communication channels. • Building and managing messaging automation using tools such as Smartflo, Pabbly Connect, and other integration platforms. • Developing chatbot workflows to deliver timely updates, crop advisory messages, and product recommendations to farmers. • Integrating messaging platforms with backend systems to streamline farmer engagement and communication processes. • Currently working on WhatsApp server configuration and API integration to improve large-scale message delivery and automation. • Collaborating with teams to integrate chatbot systems with Salesforce for better customer relationship management and data tracking. • Continuously testing and optimizing chatbot performance to enhance user experience and response accuracy.

Education

Bachelor's of computer science, Computer Science, Savitribai Phule Pune University

Bachelor of Science - BS, Computer Science, Savitribai Phule Pune University