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Kirti Gupta

Assistant Manager - O2C Professional | AR, Cash Application, Dispute Resolution & SAP | 4.5+ Years

New Delhi

5+ years of work experience

GENPACT
Jan 20265 mosPresent

Genpact India Private Limited Delhi
May 20242 yrs 1 moPresent

Genpact India Private Limited Delhi
Jun 202311 mosApr 2024

- Managed deductions and resolved disputes for customers and businesses under special pricing agreements and other various reasons - Proficient in SAP, processing transactions, and working with ERPs. - Skilled in preparing reports, conducting reconciliations, and creating SOPs. - Independently managed significant customer segments and contributed to process improvements. - Experienced in training new hires and supporting team queries and approvals.
Accenture
Sep 20211 yr 10 mosJun 2023

Noida, Uttar Pradesh, India

Responsible for identifying delinquent accounts, managing outstanding accounts, applying cash, working on the Great Plains ERP, reconciling reports, handling customer queries, maintaining learning logs, cross-training in SAP knowledge, preparing FMEA and SOPs, and handling batches single-handedly, Part of the new transition process has been established and stabilized

Education

Delhi University

Bachelor of Commerce - BCom, Commerce

Delhi University

20183 yrs2021

High School Diploma

High Schools

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Kirti Gupta on Tal

Headline

Assistant Manager - O2C Professional | AR, Cash Application, Dispute Resolution & SAP | 4.5+ Years

About

Graduating from Delhi University with a Bachelor of Commerce, I've recently stepped into a Management Trainee role at Genpact India Private Limited Delhi, where attention to detail and proficiency in accounts receivable are among my core competencies. My background includes hands-on experience in financial processing and ERP systems, specifically SAP, during my tenure as a Process Developer at the same company. My previous role as an Operations Associate at Accenture equipped me with the skills to manage significant customer segments and drive process improvements. The team and I established and stabilized new transition processes, contributing to the organization's operational excellence. We fostered an environment that valued continuous learning and collaboration, which I believe is in line with my current organization's culture and values. My aim is to bring diverse perspectives and experiences to the team, ensuring we all thrive in a dynamic business environment.

Location

New Delhi

Work experience

Assistant Manager at GENPACT, Jan 2026 - Present · 5 mos

Management Trainee at Genpact India Private Limited Delhi, May 2024 - Present · 2 yrs 1 mo

Process Developer at Genpact India Private Limited Delhi, Jun 2023 - Apr 2024 · 11 mos, - Managed deductions and resolved disputes for customers and businesses under special pricing agreements and other various reasons - Proficient in SAP, processing transactions, and working with ERPs. - Skilled in preparing reports, conducting reconciliations, and creating SOPs. - Independently managed significant customer segments and contributed to process improvements. - Experienced in training new hires and supporting team queries and approvals.

Operations Associate at Accenture, Sep 2021 - Jun 2023 · 1 yr 10 mos, Noida, Uttar Pradesh, India, Responsible for identifying delinquent accounts, managing outstanding accounts, applying cash, working on the Great Plains ERP, reconciling reports, handling customer queries, maintaining learning logs, cross-training in SAP knowledge, preparing FMEA and SOPs, and handling batches single-handedly, Part of the new transition process has been established and stabilized

Education

Bachelor of Commerce - BCom, Commerce, Delhi University

High School Diploma, High Schools

Kirti Gupta - Assistant Manager in New Delhi | Tal