Headline

Enterprise Workforce Strategy Leader | Scaling Global Staffing, Recruitment & Talent Supply Chains Across Multi-Region Delivery Ecosystems

About

Seasoned RMG and Recruitment Lead with a track record of managing global portfolios, headcount governance, and capacity utilization across India, US, EU, and APAC. I bring a blend of hands-on tool execution and strategic workforce planning, with deep expertise spanning end-to-end recruitment, talent supply chain management and workforce transformation 🔹 Core Competencies: · Workforce Management, RMG Operations, Bench Planning · End-to-End Recruitment Strategy & Execution, Recruiter & Vendor Management · ATS & Recruitment Technology, Candidate Pipeline Governance · Demand–Supply Forecasting, Capacity Planning, TTF Optimization · Redeployment, Internal Fulfillment Strategy, Revenue Safeguards · Workforce Leakage Reduction, SOP Design, SLA Alignment · Reporting Automation, CV & Skills Management, Roll-Off Governance · Process Automation 🔹 Quantified Impact: · Raised data accuracy from 55% to 92%, timesheet compliance to 95%+ · Delivered 932 hires/year, 92% location adherence, 42-day time-to-fill · Saved ₹24L/year, protected €210K/quarter through automation & redeployment · Expanded redeployment within 30 days to 70–80%, reducing idle cost · Scaled PSCM to 50,000 users in 90 days with 97% weekly active usage · Reduced workforce leakage to 4% (late cancels) and 0.2% (timesheet miss) 🔹 Career Journey: My career began in Technical Support and Infrastructure, progressing through PMO and ODC Manager roles before moving into RMG and Workforce Planning leadership — a path that gives me both operational depth and strategic agility, along with a practitioner's understanding of recruitment, staffing, and workforce governance from the ground up.

Location

Pune District

Work experience

Sr Manager Workforce Management | Talent Transformation at Capgemini, Nov 2024 - Present · 1 yr 9 mos, Pune District, · Direct enterprise workforce strategy and governance for a 2,000+ global delivery framework, aligning demand intake and recruitment milestones with core utilization objectives. · Own demand validation, forecasting, prioritization, and rapid deployment routines to achieve agile, risk-controlled project staffing. · Manage multi-channel fulfillment models across permanent recruitment pipelines, contingent workforces, internal mobility programs, and external subcontractors to optimize hiring cycles. · Partner actively with hiring managers and talent acquisition partners to define exact role requirements, sourcing profiles, and assessment patterns that drastically elevate candidate quality. · Oversee internal sourcing teams and specialized external staffing agencies to strengthen overall pipeline health, SLA compliance, and cost-effective hiring practices. · Leverage advanced Applicant Tracking Systems (ATS) and talent intelligence systems to streamline recruitment reporting and candidate tracking workflows. · Achieve a 15–20-day average time-to-fill while expanding global headcount footprint from 1,650 to 2,138 resources under strong operational governance frameworks. · Drive optimized bench deployment strategies, achieving 70–80% redeployment within 30 days to limit bench exposure and strengthen revenue protection. · Champion the deployment of automated data tracking workflows (Power BI, Power Apps) to deliver over 800 hours per month in organizational productivity gains. · Steer Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and demand councils alongside executive leaders in Delivery, HR, and Corporate Finance.

RMG | Transformation| Staffing Lead at Capgemini, Nov 2022 - Oct 2024 · 2 yrs, Wrocław, Led the transformation of the Resource Management Office for a 1,200-headcount regional portfolio, introducing unified tracking controls for allocation roll-offs and bench monitoring. Integrated Poland's regional resource management function and standardized dashboards, lifting reporting accuracy from 50% to 95% across headcount, demand pipeline, bench, and roll-offs. Partnered with Client Unit and Practice Heads to translate forecasted demand into executable staffing plans aligned to skills, timelines, and business priorities. Designed a capacity planning engine that lifted forecasting accuracy from 60–65% to 85–88% through standardized demand capture and governance. Restructured local allocation workflows and strengthened internal hiring frameworks, reducing dependency on external recruitment. Drove proactive internal rotation strategies that accelerated redeployment from 18% to 38%, strengthening resource efficiency and internal mobility. Improved roll-off tracking visibility from 25% to 85%, enabling more predictable resource availability. Elevated CV and skills-completeness quality, raising bid-readiness from 55% to 92%, cutting proposal turnaround from 11 to 6 days, and lifting win rates from 24% to 31%. Spearheaded adoption of the Talentio EmPRO platform, growing weekly active usage from 30% to 75% and automating workflows to save 180–200 hours per month (~₹24 lakh annually). Established a governance cadence — MBRs, QBRs, demand reviews, and staffing councils — achieving 95%+ on-time reporting for faster leadership decision-making. Partnered with HR and IT to streamline headcount transitions and PSCM system migrations, safeguarding data integrity while delivering training that strengthened team capability and adoption.

Manager People Supply Chain at Capgemini, Nov 2018 - Oct 2022 · 4 yrs, Pune District, Implemented PSCM (R2D2) across India, US, EU, and APAC, enabling end-to-end resource tracking, demand-to-deploy workflows, and standardized workforce planning across regions. Owned Practice Staffing operations, partnering with Practice Heads and Delivery leadership to align skill supply with forecasted demand, ensuring optimal allocation, fulfilment, and capacity utilization. Drove global RMG adoption, onboarding 50,000 users in 90 days (97% WAU) and strengthening stakeholder engagement and staffing governance. Delivered 932 annual fulfils with 42-day median TTF and 92% location adherence, improving demand–supply alignment, staffing efficiency, and SLA performance. Executed large-scale data migration (45,000 records, <2% error) and completed UAT/SIT with zero Sev-1 defects, ensuring high system integrity for workforce analytics and staffing decisions. Enabled Practice-level staffing planning and fulfilment governance, supporting rotation management, cross-BU allocation, and internal mobility frameworks. Rolled out salary approval, bench management, incentives, and training/certification modules with >93% adoption, reducing process TAT by 32% and improving staffing agility. Automated reporting, timesheet compliance, and ticketing workflows using bots and AI-enabled IT systems, saving 3–4 FTE/month and reducing non-compliance by >90%. Enabled executive governance (MBR/QBR, staffing reviews) with 95%+ on-time reporting, protecting €210K/quarter revenue and delivering ₹24 lakh annual savings. Led a 6-member team through 90-day hyper-care, collaborating with global stakeholders to standardize RMG policies, staffing processes, and fulfilment SOPs across business units.

Senior Manager at eClerx, Jan 2018 - Nov 2018 · 11 mos, Pune Area, India, · Directed 24x7 mission-critical infrastructure services across 2 corporate sites and 3,000 endpoints, leading a high-performing team of 20+ members to drive major SLA gains for Pune operations. · Accelerated patch and antivirus security compliance from 65% to 98% within 45 days, subsequently sustaining a 100% baseline; smoothly cleared external audits with zero critical findings by modernizing legacy Excel tracking systems with enterprise WSUS and Symantec Patch Management solutions. · Orchestrated seamless, zero-downtime corporate facility office migration; unified separate desktop and laptop technician units through systematic cross-training matrices to lower bench exposure. · Led the practice Resource Management Group (RMG), monitoring bench optimization, cross-account project allocations, and billable resource deployment curves. · Engineered infrastructure demand-forecasting models, bridging delivery pipeline visibility with external staffing networks to eliminate skills gaps. · Partnered closely with Talent Acquisition to scope infrastructure role requirements, design technical screening metrics, and conduct advanced panel interviews. · Managed specialized tech-staffing vendors and headhunting agencies, evaluating SLA compliance, cost-to-hire matrices, and pipeline submission quality. · Oversaw technical engineering onboarding paths, engineering skill matrix mapping, and utilization audits to accelerate speed-to-production metrics.

Infrastructure Manager at Capgemini, Oct 2004 - Jan 2018 · 13 yrs 4 mos, Pune, Maharashtra, India, Directed end-to-end PMO operations, establishing governance frameworks, RAID logs, and reporting cadences for consistent delivery visibility. Managed ODC governance, ensuring adherence to client SLAs, security protocols, and compliance standards across engagements. Led compliance audits and readiness reviews, ensuring adherence to policies and regulatory requirements, with clean audit outcomes. Oversaw infrastructure buildout for ODC facilities, coordinating with IT and vendors for timely, cost-effective workstation and network setup. Drove supply planning and vendor pipeline enforcement, ensuring talent availability against demand while holding vendors to SLA commitments. Led ODC infrastructure consolidation, rationalizing facilities and resources to optimize cost and utilization across locations. Managed vendor relationships end-to-end — onboarding, performance governance, contract renewals, and escalations — for a reliable staffing pipeline. Owned planning, sizing, and scoping of new engagements, translating client requirements into resourcing plans and timelines. Managed budgeting and cost tracking for PMO/ODC operations, including forecasting and variance analysis to stay within approved plans. Supported account management as a key operational point of contact, ensuring delivery commitments and client relationship health. Led onboarding of new hires and transitioned resources, coordinating induction, system access, and documentation for day-one readiness. Managed structured offboarding, including knowledge transfer, asset recovery, and access revocation for risk-free transitions. Coordinated PMO activities including risk management, change control, and stakeholder communication to keep programs on track.

Technical Support Executive at Wipro Spectramind, May 2004 - Oct 2004 · 6 mos, My duties included handling customer escalations, MIS reporting, Quality Analysis, Roster Management.

Senior Technical Support Engineer at Sutherland India Pvt Ltd, Dec 2003 - May 2004 · 6 mos, Key Highlights - Answering customers' queries over phone and providing high-end technical solutions to their issues with the product, including proactive callbacks to achieve better customer satisfaction. Providing second level support to other support service representatives as and when required. Handling escalated costs, assisting Team Leader in generating daily reports of various activities, assisting the Quality Team with their call monitoring, qualitative analysis and report generation.

Education

Bachelor's degree, Information Technology, Sikkim Manipal University, Gangtok

SVP Dahisar