Headline

Sales Leadership | Revenue Growth | Customer Success

About

 Sales professional with 16 years of experience in the areas of Sales Management, Business Development, Key Account Management and Team Management.  Hands on experience in exploring and developing new markets, identifying customers needs, brand promotion, new product launch, accelerating growth & achieving desired sales goals.  Product Evangelist with a total focus on Customer Experience, ensuring efficient customer on-boarding, product adoption and building trusting relationships with key stakeholders  Proficient in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives.  Adept in developing / streamlining policies, procedures & processes to meet current goals of the organization. CORE COMPETENCIES: New Sales Acquisition  Formulating & implementing strategies / policies and reaching out to unexplored market segments / customer groups for business expansion.  Product evangelization with deep focus on building efficient pipeline  Ensuring quarter on quarter quota attainment. Key Account Management  Building & maintaining relations with clients, generating business from the existing accounts and achieving profitability and increased sales growth.  Managing through complex sales cycles which includes multiple decision makers and influencers.  Ensuring renewals and repeat business from key customers by delivering unmatched customer delight consistently.  Built credible relationships with stakeholders to transform customer sentiment from "Satisfaction" to "Delight". Maintained NPS scores of 95% and above. Team Management  Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.  Building new sales and account management teams including capacity planning, hiring, training and ensuring success of each individual.  Relentless execution, without excuses, and with full accountability, making high quality, high velocity decisions.

Location

Bengaluru

AI stack

claude

gemini

grok

notion

openai

perplexity

Work experience

Independent Consultant at Sharanya Consultants, Oct 2025 - Present · 1 yr 1 mo, Bengaluru, Launched sales and customer success presence for companies that are looking to expand their presence in the INSEA region.. Orchestrated and executed INSEA GTM strategy in partnership with executive leadership, targeting Greenfield and whitespace territories. Formed SDR, AE, and CS strategies from the ground up. Signed first enterprise deals, expanding the brand's footprint into untapped markets.

Regional Head - India at AppTweak, Aug 2024 - Oct 2025 · 1 yr 3 mos, India, New Business Acquisition from Enterprise Customers from India Generated New Business Revenues of over $350,000 Grew Existing Business by 35% incremental revenue Working directly with C-Level and VP level executives across Digital Marketing teams, managing complex sales cycles Leading the India Sales Team and Customer Success teams, including hiring, training and continuous mentoring Building and Executing the GTM strategy for the India Market Building Relationships with Channel Partners to generate strong pipelines Worked with customers like Zomato, ICICI, HDFC, Groww, Upstox, Cleartrip, Times Group etc

Director - Sales and Customer Success at Matters.AI, Aug 2023 - Aug 2024 · 1 yr 1 mo, India, Designed and executed APAC GTM strategy in partnership with CEO & CTO, targeting Greenfield and whitespace territories Built SDR, AE, and CS teams from the ground up, hiring, onboarding, and driving execution discipline Signed first enterprise POCs, expanding the brand's footprint into untapped markets Instituted outbound prospecting playbooks and performance tracking to ensure pipeline velocity Worked with clients like Perfios, Fyers, Khatabook, Yubi, M2P

Sales Director - India and SEA at Adikteev, Jan 2022 - May 2023 · 1 yr 5 mos, India, Launched India and SEA sales presence from zero, signing first 12 enterprise customers with $400K in new ARR. Directed outbound strategy and full-cycle deal execution with C-level decision-makers in Singapore, Malaysia, Indonesia, India, and Thailand. Applied MEDDIC methodology to manage long-cycle, high-value enterprise sales. Built and Launched SDR and AE functions for the India and SEA regions. Worked with clients like Swiggy, Tats 1MG, Ventes Avenues, Healthifyme, Grab, Gojek, Ajaib, Flip, Dana etc.

Mobile Growth Manager - India + SEA at Branch, Sep 2019 - Mar 2021 · 1 yr 7 mos, Singapore and Bangalore, - New Business Acquisition from Enterprise Customers from India, Malaysia and Singapore Regions. - Develop and execute business development plans and go to market strategies. - Evangelizing Mobile App experience and attribution to Digital Marketers and Performance Marketers in the industry. - Build efficient pipelines through effective product demos, customer training and continous business requirement management. - Consistent performance, averaging 100% revenue achievement - All Customer Success activities (e.g. adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.) - Largest revenue deals for both India and Malaysia regions respectively in 2020.

Education

PGDM, International Business Management, University of Wales