---
title: "Kiran Mallesh - Senior customer Experience exicutive in Bengaluru | Tal"
description: "Meet Kiran Mallesh, Customer support executive based in Bengaluru. AI stack includes meta, openai, and perplexity."
image: "https://tal.club/meet/kiran-m-5/share-image"
---

# Kiran Mallesh on Tal

## Headline

Customer support executive

## About

• Responsible for the Loyalty program of the store\. • Training all the associates in the store about customer service desk , First citizen desk and customer transaction \(cashiering\) • Sending all service pieces to the vendor with proper documentation and mailing to vendors for time allocated for the same\. • Updating report to operation team on store exchanges and first citizen’s report on daily basis\. • Service bills reconciliation with vendors, accounts team and higher authorities\. • Follow up with vendors regarding service of damaged pieces\. • Maintaining a record for Lost & Found articles, checking with customers and also maintaining records for charity if not picked by customers\. • Responsible for the goods coming back on time from the vendors keeping in loop with higher authorities\. • Updating CFS \(customer feedback system\) report to operation team on daily basis\. • Resolving the feedbacks given by customers\. And maintain cordial relation with customer\. • Focusing on achieving first citizen enrollment by giving effective training to all associates in the store and following up with their achievements\. • Auditing the CSD & FCD processes on daily basis • Supporting team on extra initiatives and being responsive to their • Maintaining an environment of harmony among team members and making sure they are enjoying their work on daily basis\. • Handling Payroll activities to ensure accurate & error\-free processing of salaries\. and many more multi telented attitude minded person\.

## Location

Bengaluru

## AI stack

meta

openai

perplexity

ChatGPT

ChatGPT Images

Chroma

## Work experience

Senior customer Experience exicutive at BHIVE Workspace, Jul 2026 \- Present · 5 mos, Bengaluru, Karnataka, India

Senior Customer Support Executive at slice, Jun 2025 \- Present · 1 yr 6 mos, Bangalore Urban, Karnataka, India

Customer Executive at North East Small Finance Bank, Jun 2025 \- Jan 2026 · 8 mos, · Handled customer queries related to savings accounts, including chargebacks, fraud, wrongtransactions, cheque and passbook requests, contact and branch updates, and provided end\-to\-end support through call, chat, and email channels\.

Customer Support Executive \(RM support\) at Xiaomi India, Jul 2024 \- Jun 2025 · 1 yr, Bengaluru, Karnataka, India

Customer Service Executive at Xiaomi India, Jun 2024 \- May 2025 · 1 yr, · Resolved customer grievances across email, voice, chat, and video channels by providing complete,end\-to\-end support\. · Handled inbound and outbound calls while delivering personalized customer assistance via video calls\.

Customer Service Specialist at Croma, Oct 2020 \- Jun 2024 · 3 yrs 9 mos, Bangalore Urban, Karnataka, India

## Education

Bachelor of Commerce \- BCom, Loyola College, Bannergatta Main road Bangalore\-76\(2011\-12

Bachelor of Commerce \(B\.Com\.\), Business/Commerce, General, Bharth educational society \(BES\)

[View the original profile](https://tal.club/meet/kiran-m-5)

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