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Kiran Kumar Shanmugam

Sales@Fresh Prints

Bengaluru

6+ years of work experience

ValueChaze Sales And Consulting
Jun 20233 y 3 moSep 2026

Bengaluru, Karnataka, India

Ladybird Web Solution Pvt Ltd
Jan 20211 yr 4 mosApr 2022

Bengaluru, Karnataka, India

Business Development Executive for Faveo Helpdesk. * * * * Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups, SME’s and large corporations empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping organisations take those decisive decisions. Faveo has been integrated with multiple platforms and new features being added each month. Faveo can also be customised according to requirement and we do undertake such request. Our aspiration is to become world’s most favoured open source helpdesk application.
Shopa Group
May 20182 yrs 1 moMay 2020

Bengaluru, Karnataka, India

Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. Grew business sales through effective cross-selling, exceptional customer service and cold calling. Identified prospect needs and developed appropriate responses along with information on suitable products and services. Branded products through effective salesmanship and maintained long-term relationships with clients. Leveraged proven sales methods to increase and surpass sales objectives by 140%. Maximized business potential by providing excellent customer service. Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. Exceeded Monthly sales goals. Addressed each customers' needs and wants to recommend suitable product options. Researched potential clients and markets to prepare for appointments. Performed cold-calling and follow-ups with leads to secure new revenue.

Kiran’s AI Stack

claude
claude
elevenlabs
elevenlabs
gemini
gemini
grok
grok
kimi
kimi
openai
openai

Education

Jain (Deemed-to-be University)

Bachelor of Business Administration - BBA, Data Science

Jain (Deemed-to-be University)

20213 yrs2024

Diploma, Music Production

Swarnabhoomi Academy Of Music

20141 yr2015

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Headline

Sales@Fresh Prints

About

As Sales Director at ValueChaze, I contribute to driving B2B sales growth through expertise in technology sales, enterprise technology solutions, and sales target management. My work focuses on enabling the team to connect businesses with impactful technology-driven solutions. With over two years in this role, I remain committed to fostering client relationships and contributing to sales strategies that address evolving market needs. My mission is to guide our organization in achieving sustainable success while delivering value to our clients through innovative approaches.

Location

Bengaluru

AI stack

claude

elevenlabs

gemini

grok

kimi

openai

Work experience

Sales Director at ValueChaze Sales And Consulting, Jun 2023 - Sep 2026 · 3 y 3 mo, Bengaluru, Karnataka, India

Business Development Associate at Ladybird Web Solution Pvt Ltd, Jan 2021 - Apr 2022 · 1 yr 4 mos, Bengaluru, Karnataka, India, Business Development Executive for Faveo Helpdesk. * * * * Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups, SME’s and large corporations empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping organisations take those decisive decisions. Faveo has been integrated with multiple platforms and new features being added each month. Faveo can also be customised according to requirement and we do undertake such request. Our aspiration is to become world’s most favoured open source helpdesk application.

Lead Generation Executive at Shopa Group, May 2018 - May 2020 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. Grew business sales through effective cross-selling, exceptional customer service and cold calling. Identified prospect needs and developed appropriate responses along with information on suitable products and services. Branded products through effective salesmanship and maintained long-term relationships with clients. Leveraged proven sales methods to increase and surpass sales objectives by 140%. Maximized business potential by providing excellent customer service. Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. Exceeded Monthly sales goals. Addressed each customers' needs and wants to recommend suitable product options. Researched potential clients and markets to prepare for appointments. Performed cold-calling and follow-ups with leads to secure new revenue.

Education

Bachelor of Business Administration - BBA, Data Science, Jain (Deemed-to-be University)

Diploma, Music Production, Swarnabhoomi Academy Of Music