---
title: "Kiran Kisve - Technical Support Specialist in Pune Division | Tal"
description: "Meet Kiran Kisve, Experienced Professional with a Passion for Driving Growth and Innovation. based in Pune Division."
image: "https://tal.club/meet/kiran-kisve/share-image"
---

# Kiran Kisve on Tal

## Headline

Experienced Professional with a Passion for Driving Growth and Innovation\.

## About

I am highly motivated and committed to continuous learning and growth, actively seeking opportunities to expand my skill set and stay up\-to\-date on industry trends\. My proficiency in HTML, CSS, BootStrap,JavaScript, TypeScript, Angular and ability to quickly adapt to new technologies make me a strong candidate for a development position\. If you're looking for a dedicated and adaptable professional to join your development team, I would welcome the opportunity to connect and discuss how my skills and experience can contribute to your organization's success\.

## Location

Pune Division

## Work experience

Technical Support Specialist at Onecom, Jan 2025 \- Present · 1 yr 6 mos

Technical Support Executive at Tata Consultancy Services, Feb 2021 \- Jan 2025 · 4 yrs, Maharashtra, India, Monitoring system for uptime and performance, alsomanaging server availability\. • Provide access to users\(addition & removal of users\)\. • Adhere to the SLAs for incident resolution\. • Investigate any data quality related issues\. • Identify root causes of the problemsin the system\. • Own Incident Management, Problem Management etc\. • Evaluate incidentsfor performance improvement opportunities\. • Automate and implementstandard process\. • Interact with the users/customers for tickets related to requests and incidentslogged by the users to resolve them within the SLAs and to the users/customer satisfaction\. • Reportstatus on their request/incident at regular interval\. • Ensure that escalation is done and followed up on time\. • Conducted user acceptance testing to ensure that developed systemssatisfies the needs of business clients as specified in the functional requirements\. • Conducted trainings for new joiners\.

## Education

Master of Computer Applications \- MCA, Computer Programming, Savitribai Phule Pune University

Bsc\.computer science, C,c\+\+, College of computer science and information technology

[View the original profile](https://tal.club/meet/kiran-kisve)

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