Kiran K
Banking & Financial Services Leader | Branch Banking | Business Development | Retail & Business Banking | Operations | Customer & Relationship Management | Business Strategy
Greater Bengaluru Area
13+ years of work experience
Aug 20214 yrs 3 mosOct 2025
Bengaluru
Result-driven Human Resource, Admin and Facility Manager with 14+ years of experience scaling operations across Industries. Proven track record of bridging the gap between vision and execution by optimizing hiring process, training, employee retention, performance management, supply chains, driving digital transformation, and managing OpEx budgets. Passionate about building resilient corporate cultures that deliver sustainable, predictable bottom-line growth.
Nov 20191 yr 10 mosAug 2021
Bengaluru
Managed Indiranagar 100FT road Branch
1-Managed overall branch operations, ensuring smooth delivery of banking services and adherence to organizational policies and regulatory requirements.
2-Led and supervised branch staff, allocating responsibilities, monitoring performance, and supporting employee development.
3-Managed the complete customer lifecycle, including customer acquisition, relationship management, service delivery, and issue resolution.
4-Drove business growth through sales of banking products, including deposits, loans, insurance, investments, and other financial services.
5-Maintained strong relationships with key customers and addressed service concerns to improve customer satisfaction and retention.
6-Monitored branch targets, operational performance, revenue generation, and business development activities.
7-Ensured effective coordination between branch operations, sales, credit, compliance, and other internal departments.
8-Maintained high standards of compliance, documentation, risk management, audit readiness, and internal controls.
9-Handled cash and operational processes with a strong focus on accuracy, security, and regulatory compliance.
10-Supported recruitment, onboarding, training, performance management, and day-to-day people management within the branch.
11-Prepared and reviewed MIS reports and performance dashboards to track business and operational KPIs.
12-Built a customer-focused and performance-oriented branch environment while ensuring efficient day-to-day administration.
Aug 20172 yrs 4 mosNov 2019
Bangalore
Managed Indiranagar and Chandra layout Branch.
1-Managed overall branch operations, ensuring smooth delivery of banking services and adherence to organizational policies and regulatory requirements.
2-Led and supervised branch staff, allocating responsibilities, monitoring performance, and supporting employee development.
3-Managed the complete customer lifecycle, including customer acquisition, relationship management, service delivery, and issue resolution.
4-Drove business growth through sales of banking products, including deposits, loans, insurance, investments, and other financial services.
5-Maintained strong relationships with key customers and addressed service concerns to improve customer satisfaction and retention.
6-Monitored branch targets, operational performance, revenue generation, and business development activities.
7-Ensured effective coordination between branch operations, sales, credit, compliance, and other internal departments.
8-Maintained high standards of compliance, documentation, risk management, audit readiness, and internal controls.
9-Handled cash and operational processes with a strong focus on accuracy, security, and regulatory compliance.
10-Supported recruitment, onboarding, training, performance management, and day-to-day people management within the branch.
11-Prepared and reviewed MIS reports and performance dashboards to track business and operational KPIs.
12-Built a customer-focused and performance-oriented branch environment while ensuring efficient day-to-day administration.
Feb 20161 yr 7 mosAug 2017
Bangalore
Managed Mahalakshmi Layout Branch
1-Managed overall branch operations, ensuring smooth delivery of banking services and adherence to organizational policies and regulatory requirements.
2-Led and supervised branch staff, allocating responsibilities, monitoring performance, and supporting employee development.
3-Managed the complete customer lifecycle, including customer acquisition, relationship management, service delivery, and issue resolution.
4-Drove business growth through sales of banking products, including deposits, loans, insurance, investments, and other financial services.
5-Maintained strong relationships with key customers and addressed service concerns to improve customer satisfaction and retention.
6-Monitored branch targets, operational performance, revenue generation, and business development activities.
7-Ensured effective coordination between branch operations, sales, credit, compliance, and other internal departments.
8-Maintained high standards of compliance, documentation, risk management, audit readiness, and internal controls.
9-Handled cash and operational processes with a strong focus on accuracy, security, and regulatory compliance.
10-Supported recruitment, onboarding, training, performance management, and day-to-day people management within the branch.
11-Prepared and reviewed MIS reports and performance dashboards to track business and operational KPIs.
12-Built a customer-focused and performance-oriented branch environment while ensuring efficient day-to-day administration.
Jan 20124 yrs 2 mosFeb 2016
Bengaluru
Joined as Sales Manager at Gandhi Nagar Branch and Promoted as Branch Manager of Doddaballapur Branch.
Kiran’s AI Stack
Education
Bachelor of Commerce - BCom, Business/Commerce, General
bangalore university
20043 yrs2007
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