Headline

Senior Product Manager | Building enterprise Agentic AI Platforms | watsonx Orchestrate @ IBM

About

Senior Product Manager building and scaling enterprise B2B SaaS and platform products across agentic systems, autonomous technologies, healthcare, and marketplaces. At IBM, I own core modules of watsonx Orchestrate, the company’s flagship Agentic AI platform. My work centers on turning complex capabilities into usable, scalable products that drive adoption, unlock revenue, and improve customer experience. I’ve operated across the full product lifecycle — launching new products to GA and early enterprise traction, as well as strengthening mature platforms through improvements in retention, NPS, performance, and operational efficiency. I’m most effective where strategy meets execution: defining direction, aligning cross-functional teams, and delivering measurable outcomes across global enterprise customers.

Location

Greater Bengaluru Area

AI stack

claude

cursor

Figma Make

Microsoft Copilot

Work experience

Senior Technical Product Manager at IBM, Oct 2025 - Present · 1 yr, Bengaluru, Lead core platform modules for watsonx Orchestrate, IBM’s enterprise Agentic AI platform enabling organizations to build, deploy, and govern AI agents at scale. - Own product strategy and P&L-aligned outcomes for Chat, Third-Party AI Agents, and LLM Integrations; influenced $70M+ enterprise pipeline. - Grew monthly active users 147% in 90 days through structured discovery and outcome-driven release cycles. - Institutionalized continuous discovery and delivery; improved NPS from –28.7 to +42.6. - Partner with Sales and field teams to shape enterprise AI deals and roadmap commitments.

Technical Product Manager at IBM, Apr 2024 - Sep 2025 · 1 yr 6 mos, - Scaled platform from internal POC to GA; enabled 40+ enterprise deployments within 6 months. - Led core platform modules during early growth phase of watsonx Orchestrate.

Product Manager at Exxat, Dec 2021 - Mar 2024 · 2 yrs 4 mos, Bangalore Urban, Built and launched a net-new B2C healthcare marketplace from concept to revenue: - Generated $1.2M in first-month revenue and onboarded 400+ clinical sites. - Scaled marketplace supply to support 135K+ projected student placements in Year 1, establishing a new monetization line. Led product strategy for a B2B SaaS compliance platform serving 1,200+ institutions and 150K+ active users in the US healthcare education market. - Increased adoption and monetization of the core platform, driving 2.5× YoY revenue growth in a key segment. - Improved NPS by 11 points YoY through structured discovery and cross-functional execution across engineering, design, and support. - Reduced client configuration costs 80% via self-serve architecture; retained 100% of migrated enterprise accounts during major platform transition. - Scaled adjacent document review service to 3× revenue, doubling peak processing capacity and reducing AHT by 40%.

Product Manager at Wipro Limited, Dec 2019 - Dec 2021 · 2 yrs 1 mo, Greater Bengaluru Area, Led product strategy for Auto-Annotation Studio, a B2B computer vision SaaS platform supporting autonomous vehicle programs across global automotive clients. - Scaled product to $1.5M revenue within 12 months of launch - Improved annotation cycle efficiency 40% for a major EU client - Drove feature adoption to 85% across enterprise users

Business Analyst at Wipro Limited, Jun 2018 - Nov 2019 · 1 yr 6 mos, Greater Bengaluru Area, - Launched two business service solutions, scaling to $700K ARR within 6 months - Led process improvements reducing outsourced costs 45%

Education

Master of Business Administration, Indian Institute of Management Raipur

Master of Business Administration - MBA, International School of Management, Germany