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Kiran Kumar

Business Analyst at Sysnet Global technologies pvt. ltd

Bengaluru

13+ years of work experience

Sysnet Global Technologies Pvt Ltd
Jun 20233 yrs 1 moPresent

Bengaluru

Collaborate with business stakeholders to elicit, analyze, and document functional and non-functional requirements for digital transformation initiatives. Translate business needs into detailed BRDs, FRDs, user stories, and process flows to support development and testing teams. Partner with cross-functional teams to enhance order processing, vendor management, and product lifecycle workflows, improving operational efficiency. Develop SQL-based reports and Power BI dashboards to enable data-driven decision-making and KPI visibility for leadership. Facilitate Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups to ensure timely delivery. Coordinate and support User Acceptance Testing (UAT), track defects, and ensure successful product releases. Work closely with CRM development teams to implement new features and improve customer onboarding experience. Analyze customer feedback and operational data to identify process improvement opportunities. Act as a bridge between business users and technical teams, ensuring clear communication and requirement traceability.
Skypro Technologies pvt Ltd
Jun 20212 yrsMay 2023

Chennai

Conducted requirement elicitation workshops with telecom business stakeholders Documented BRD, FRD, and detailed User Stories with acceptance criteria Analyzed AS-IS and TO-BE processes for order fulfillment and service activation Supported product backlog grooming, sprint planning, and daily Scrum activities Created process flows, use case diagrams, and RTM for requirement traceability Worked closely with QA team during SIT and UAT phases to validate business scenarios Assisted in defect triage and production release coordination Contributed to improving order processing efficiency and reducing manual errors
Kiran Rc Bazaar
Jan 20138 yrs 1 moJan 2021

Chennai

Kiran RC Bazaar is a specialized retailer and enthusiast-focused platform dedicated to high-quality aviation RC models, drones, and accessories. The business serves hobbyists, beginners, and advanced RC pilots by providing reliable products, expert guidance, and end-to-end customer support. RC Bazaar focuses on delivering authentic RC aircraft, spare parts, and upgrade components while maintaining strong relationships with trusted suppliers. The brand emphasizes product quality, technical assistance, and a smooth buying experience for the growing RC aviation community.

Education

St Peter's College of Engineering and Technology

Bachelor of Engineering - BE, Aerospace, Aeronautical and Astronautical Engineering

St Peter's College of Engineering and Technology

20084 yrs2012

Bachelor of Technology, Aerospace, Aeronautical and Astronautical/Space Engineering

St. Peter's University Hospital

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Headline

Business Analyst at Sysnet Global technologies pvt. ltd

Location

Bengaluru

Work experience

Business Analyst at Sysnet Global Technologies Pvt Ltd, Jun 2023 - Present · 3 yrs 1 mo, Bengaluru, Collaborate with business stakeholders to elicit, analyze, and document functional and non-functional requirements for digital transformation initiatives. Translate business needs into detailed BRDs, FRDs, user stories, and process flows to support development and testing teams. Partner with cross-functional teams to enhance order processing, vendor management, and product lifecycle workflows, improving operational efficiency. Develop SQL-based reports and Power BI dashboards to enable data-driven decision-making and KPI visibility for leadership. Facilitate Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups to ensure timely delivery. Coordinate and support User Acceptance Testing (UAT), track defects, and ensure successful product releases. Work closely with CRM development teams to implement new features and improve customer onboarding experience. Analyze customer feedback and operational data to identify process improvement opportunities. Act as a bridge between business users and technical teams, ensuring clear communication and requirement traceability.

Associate Business Analyst at Skypro Technologies pvt Ltd, Jun 2021 - May 2023 · 2 yrs, Chennai, Conducted requirement elicitation workshops with telecom business stakeholders Documented BRD, FRD, and detailed User Stories with acceptance criteria Analyzed AS-IS and TO-BE processes for order fulfillment and service activation Supported product backlog grooming, sprint planning, and daily Scrum activities Created process flows, use case diagrams, and RTM for requirement traceability Worked closely with QA team during SIT and UAT phases to validate business scenarios Assisted in defect triage and production release coordination Contributed to improving order processing efficiency and reducing manual errors

Founder at Kiran Rc Bazaar, Jan 2013 - Jan 2021 · 8 yrs 1 mo, Chennai, Kiran RC Bazaar is a specialized retailer and enthusiast-focused platform dedicated to high-quality aviation RC models, drones, and accessories. The business serves hobbyists, beginners, and advanced RC pilots by providing reliable products, expert guidance, and end-to-end customer support. RC Bazaar focuses on delivering authentic RC aircraft, spare parts, and upgrade components while maintaining strong relationships with trusted suppliers. The brand emphasizes product quality, technical assistance, and a smooth buying experience for the growing RC aviation community.

Education

Bachelor of Engineering - BE, Aerospace, Aeronautical and Astronautical Engineering, St Peter's College of Engineering and Technology

Bachelor of Technology, Aerospace, Aeronautical and Astronautical/Space Engineering, St. Peter's University Hospital

Kiran Kumar - Business Analyst in Bengaluru | Tal