---
title: "Khushi Narayan Shankar - Senior Product Manager in Bengaluru | Tal"
description: "Meet Khushi Narayan Shankar, Product| ExCondé Nast | Ex Vs&Co.| Ex CGI Inc| SAFe POPM Certified based in Bengaluru. AI stack includes claude, notebooklm, and notion."
image: "https://tal.club/meet/khushi-narayan-shankar/share-image"
---

# Khushi Narayan Shankar on Tal

## Headline

Product\| ExCondé Nast \| Ex Vs&Co\.\| Ex CGI Inc\| SAFe POPM Certified

## About

I have spent the better part of my career at the intersection of where a customer clicks "buy" and where a business actually makes it happen\. I am a Product Manager who loves the "messy middle"—the space where high\-traffic eCommerce storefronts meet the complex, often stubborn world of ERPs and data pipelines\. My journey has taken me across the entire stack—from the front\-end pixels and deep\-linking strategies to the complex ERPs and data pipelines that keep the lights on\. I specialize in the "Connective Tissue" of commerce: The Experience \(CMS & Front\-End\): I have spent years obsessing over conversion hooks and why carts are abandoned\. I view the CMS as more than a place to host text—it’s the engine for content velocity and storytelling\. But I also know that a beautiful UI is a liability if the checkout logic is brittle or the deep\-linking is broken\. The Fulfillment \(OMS & ERP\): This is where most products fail to scale, and it's where I do my best work\. I actually enjoy getting into the weeds of OMS and Supply Chain logic\. I believe true digital transformation happens in the back office—automating the manual workflows that slow a business down\. The Nervous System \(APIs & Integrations\): API\-first strategies that bridge both \-\- I believe in building modular, extensible systems where the Front\-End, OMS, and ERP talk to each other seamlessly, allowing us to swap or scale components without disrupting the business is the key to velocity at scale\. The Brain \(Data insights\): I treat data as a product rather than a static dashboard\. I focus on understanding, building, and meticulously leveraging data assets to move organizational decision\-making from "guessing" to "knowing\."

## Location

Bengaluru

## AI stack

claude

notebooklm

notion

Figma Make

Granola

Napkin AI

## Work experience

Senior Product Manager at Condé Nast Technology Lab, Oct 2023 \- May 2026 · 2 yrs 8 mos

Product Manager at Condé Nast Technology Lab, Jun 2021 \- Oct 2023 · 2 yrs 5 mos, Bangalore Urban, Karnataka, India

Product Owner at Victoria’s Secret & Company, Jan 2019 \- Jun 2021 · 2 yrs 6 mos, Partnered with business leadership and the CMO office to launch interactive, discovery\-focused app modules for a highly demanding global fashion customer base, driving a \+5% QoQ growth in app users\. Owned the strategic vision for the algorithmic product recommendations module, analyzing customer data to surface relevant lifestyle products and successfully increasing overall basket value\. Redesigned on\-site navigation paths based on user friction data, leading to a 20% reduction in customer support issues and a more intuitive shopping experience\. Drove a 70% reduction in accessibility\-related risks by leading a comprehensive WCAG compliance initiative across the digital storefront\.

Seniour Business Analyst at CGI, Oct 2017 \- Jan 2019 · 1 yr 4 mos, Bengaluru Area, India, • Performed requirement gathering via use cases, process flows, interviews, and documentation of those for final stakeholder sign\-off • Act as a liaison between Stakeholders and Development team • Conducted Impact Analysis, feasibility analysis and Gap Analysis on the Product functionalities and features\. • Lead user walkthroughs on modules like Vendor Management, Procurement, Government Accounting, e\-Payables, Inventory, Invoicing, Matching, Budgeting, Reconciliation and Banking for the ERP Product\. • Worked closely with Product Owner on maintaining Product Backlog • Reported defects along with QA team and follow up with the Development lead for a fix\. • Conduct Scrum meetings regularly to ascertain the Sprint Backlogs and Brainstorming sessions for the team\. • Assisted Product manager to build successful Product Road Maps • Undertaken Domain training, business user workshops, drive continuous improvement initiatives\. • Account Manager for multiple United State of America State Government and Local bodies

Business Analyst at CGI, Oct 2014 \- Oct 2017 · 3 yrs 1 mo, • Assisted the team to conduct Functional, Regression and User Acceptance, integration and performance tests to ensure client’s requirements are met • Worked as a liaison between different stakeholders • Monitoring and supervision of the team progress against project schedule and managed deadlines, share dashboard with the Management\.

Associate Business Analyst at CGI, Oct 2012 \- Dec 2014 · 2 yrs 3 mos, Bengaluru Area, India, • Worked on Function Testing and Regression Testing for ERP tool\. • Assisted SME on FRD documentations • Liaison between Support team and Development team • Created dashboards for Member level per week engagements

intern at IFFCO, Apr 2011 \- Jun 2011 · 3 mos, Analysis of Working Capital management and Foreign Exchange Management\. Performed Ration Analysis and compared with best 3 Co\-operative Societies\.

Business Development Executive Itern at Smart Wave, Jan 2009 \- May 2010 · 1 yr 5 mos, Assisted in Proposal Creation Worked on educational training product creation and marketing Research on demand on current market requirements and scoping the prouduct Analysis of on\-going trend

## Education

Master of Business Administration \(MBA\), Finance, Alliance University

Bachelor of Commerce \(B\.Com\.\), Business/Commerce, General, Delhi University

[View the original profile](https://tal.club/meet/khushi-narayan-shankar)

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