---
title: "Khushi Sharma - Business Analyst II in Bengaluru | Tal"
description: "Meet Khushi Sharma, Business Operations & Analytics @ FICO | Revenue / GTM Analytics | Tableau | SQL | Snowflake | ARR • Churn • Pipeline Analytics | Executive Reporting | SaaS Analytics based in Bengaluru."
image: "https://tal.club/meet/khushi-95/share-image"
---

# Khushi Sharma on Tal

## Headline

Business Operations & Analytics @ FICO \| Revenue / GTM Analytics \| Tableau \| SQL \| Snowflake \| ARR • Churn • Pipeline Analytics \| Executive Reporting \| SaaS Analytics

## About

Business Operations & Analytics professional with 4\+ years at FICO driving revenue, sales, marketing, and customer intelligence across global SaaS operations\. Core expertise: ✔ Revenue Analytics \(ARR, ACV, Churn, Pipeline\) ✔ GTM, Sales & Marketing Analytics ✔ Executive KPI Reporting & Dashboarding ✔ Forecasting & Strategic Planning Analytics ✔ Business Intelligence & Reporting Automation Key impact: • Reduced ad\-hoc leadership reporting by 45% • Eliminated 100% vendor dependency • Reduced manual reporting effort by 60%\+ • Improved CX outcomes by 7\-point NPS \+ 9% CSAT Tech Stack: Tableau \| SQL \| Snowflake \| Salesforce \| Power BI \| ETL \| Excel VBA

## Location

Bengaluru

## Work experience

Business Analyst II at FICO, Dec 2025 \- Present · 8 mos, Bengaluru, Karnataka, India · Hybrid, • Global Event Analytics: Led end\-to\-end analytics for the company’s largest global pipeline generation event, consolidating raw registration data across regions, sales teams, and account owners into a unified Snowflake\-backed reporting layer, delivering leadership visibility into revenue progress and regional participation at scale\. • Automated Performance Dashboards: Engineered Tableau dashboards with weekly automated refresh cycles to track KAM performance and incentive\-linked registration targets, eliminating manual status updates across regional teams\. • QBR & Pipeline Infrastructure: Designed scalable Tableau QBR templates for NORAM, EMEA, AP and LAC regional sales teams and architected a cross\-regional pipeline reconciliation framework aligning sales estimates to product motion allocation targets, enabling real\-time visibility and strategic forecasting for regional leadership\. • Funnel Conversion Intelligence: Build and Scale a marketing engagement and funnel conversion dashboard in Tableau to quantify prospect engagement patterns and measure lead progression effectiveness across the sales funnel\.

Business Analyst I at FICO, Jun 2024 \- Nov 2025 · 1 yr 6 mos, Bengaluru, Karnataka, India · Hybrid, • Leadership Reporting: Developed a Tableau Cloud self\-service reporting framework for senior leadership, cutting ad\-hoc report requests by 45% and delivering real\-time KPI visibility across all software teams\. • Cost & Vendor Optimization: Insourced a LinkedIn analytics dashboard fully in Tableau, eliminating 100% of third\-party vendor dependency and recovering recurring annual licensing costs with improved data control\. • Marketing & Executive Analytics: Centralized multi\-channel campaign data in Snowflake via automated ETL pipelines, enabling real\-time ROI tracking for the Digital Marketing team; delivered FY pipeline analyses to C\-suite that directly influenced market entry and fiscal planning decisions\.

Business Operations Specialist at FICO, Jul 2023 \- May 2024 · 11 mos, Bengaluru, Karnataka, India · Hybrid, • Executive Reporting & Competitive Intelligence: Engineered a Tableau dashboard surfacing ARR, revenue, and churn metrics across 900\+ accounts; separately designed a Competitive Intelligence Dashboard tracking sales trends across products and accounts to mitigate competitive risks\. • Reporting Automation: Migrated legacy Excel workflows to Tableau, cutting reporting effort by 60%\+\. • CX Analytics: Built Tableau dashboards analysing NPS, CSAT, and customer feedback across 900\+ accounts with custom scoring logic, uncovering post\-support experience gaps and driving a 7\-point NPS increase and 9% CSAT improvement\.

## Education

Bachelor of Engineering, Computer Science, Chitkara University

[View the original profile](https://tal.club/meet/khushi-95)

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