Khushboo Kaushal  - Category Leader at Amazon profile photo 1 on Tal

Khushboo Kaushal - Category Leader at Amazon

P&L Leader (13+ years) | Revenue, Growth, Product, Pricing & Monetization | Consumer Platforms | ex-IIM Cal | ex-Lenskart

Bengaluru

14+ years of work experience

Amazon
Nov 20206 yrsPresent

- Full P&L ownership for the Luggage category. Drove 2.3X eCommerce penetration - Lead growth marketing and monetization for Fashion Accessories portfolio (BPC, Fine Jewelry, Watches) - Scaled the business 4X while improving bottomline by +2200bps - Built alternative operating and fulfillment models to unlock scale while protecting unit economics - A.in Homepage SME, shaping discovery, personalization, and default navigation to drive conversion and premium growth
Lenskart.com
Oct 20191 yr 2 mosNov 2020

- End-to-end online revenue P&L ownership - Led revenue, pricing, product assortment, CX for eCommerce; growth marketing for both offline and online channels - Delivered 60% gr CAGR by resigning product portfolio, CX and scaling integrated assisted sales - Built Zero Power category from scratch
Yatra Online Pvt Ltd
May 20181 yr 5 mosSep 2019

Gurgaon, Haryana, India

- P&L ownership for B2C Flights Business - Led revenue, pricing, product and supplier partnerships - Delivered 25% gr CAGR and turned the business profitable (+350bps YoY)
Yatra Online Pvt Ltd
Nov 20152 yrs 7 mosMay 2018

Gurgaon, India

- Owned growth marketing, pricing, monetization, Chain Supply partnerships - Grew revenue by 2.5X, improved CX (conversion 1.9X, NPS +1800bps) - Improved unit economics by 2X
Jabong
Jun 20132 yrs 5 mosOct 2015

Gurgaon, India

- Led CX, NPS, COD risk management - Reduced customer contact ratio by 1/3rd and COD risk exposure by 90% - Rewarded Future Leader and Star Performer award
Morgan Stanley
Mar 20134 mosJun 2013

Singapore

Morgan Stanley
Aug 20127 mosFeb 2013

Hong Kong

Khushboo’s AI Stack

claude code
claude code
gemini
gemini
notion
notion
ChatGPT
ChatGPT
Firecrawl
Firecrawl
Wispr Flow
Wispr Flow

Education

Indian Institute of Management, Calcutta

PGDM

Indian Institute of Management, Calcutta

20102 yrs2012
Delhi College of Engineering

Delhi College of Engineering

20064 yrs2010

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Headline

P&L Leader (13+ years) | Revenue, Growth, Product, Pricing & Monetization | Consumer Platforms | ex-IIM Cal | ex-Lenskart

About

I build and scale large consumer businesses with end-to-end P&L ownership. My work spans revenue, growth marketing, product, pricing, monetization and operations across categories (Travel, Retail, Eyewear). I have grown businesses through demand shifts while improving profitability and customer experience. Drawn to complex commercial problems where scale, judgement, and execution matter.

Location

Bengaluru

AI stack

claude code

gemini

notion

ChatGPT

Firecrawl

Wispr Flow

Work experience

Category Leader - Luggage & Accessories (P&L, Revenue, Pricing & Growth) at Amazon, Nov 2020 - Present · 6 yrs, - Full P&L ownership for the Luggage category. Drove 2.3X eCommerce penetration - Lead growth marketing and monetization for Fashion Accessories portfolio (BPC, Fine Jewelry, Watches) - Scaled the business 4X while improving bottomline by +2200bps - Built alternative operating and fulfillment models to unlock scale while protecting unit economics - A.in Homepage SME, shaping discovery, personalization, and default navigation to drive conversion and premium growth

Head - Online Revenue at Lenskart.com, Oct 2019 - Nov 2020 · 1 yr 2 mos, - End-to-end online revenue P&L ownership - Led revenue, pricing, product assortment, CX for eCommerce; growth marketing for both offline and online channels - Delivered 60% gr CAGR by resigning product portfolio, CX and scaling integrated assisted sales - Built Zero Power category from scratch

Head - Flights Business at Yatra Online Pvt Ltd, May 2018 - Sep 2019 · 1 yr 5 mos, Gurgaon, Haryana, India, - P&L ownership for B2C Flights Business - Led revenue, pricing, product and supplier partnerships - Delivered 25% gr CAGR and turned the business profitable (+350bps YoY)

GM - Demand, Hotels Business at Yatra Online Pvt Ltd, Nov 2015 - May 2018 · 2 yrs 7 mos, Gurgaon, India, - Owned growth marketing, pricing, monetization, Chain Supply partnerships - Grew revenue by 2.5X, improved CX (conversion 1.9X, NPS +1800bps) - Improved unit economics by 2X

DGM - Customer Experience & Operations at Jabong, Jun 2013 - Oct 2015 · 2 yrs 5 mos, Gurgaon, India, - Led CX, NPS, COD risk management - Reduced customer contact ratio by 1/3rd and COD risk exposure by 90% - Rewarded Future Leader and Star Performer award

Sales Analyst, Credit Sales at Morgan Stanley, Mar 2013 - Jun 2013 · 4 mos, Singapore

Sales Analyst, eCommerce & FXEM sales at Morgan Stanley, Aug 2012 - Feb 2013 · 7 mos, Hong Kong

Education

PGDM, Indian Institute of Management, Calcutta

Delhi College of Engineering