Headline

Seeking a role to enhance and explore my technical knowledge gained in holding a B.Tech degree from Rajiv Gandhi Proudyogiki Vishwavidyalaya (SRITS) college.

About

To put forward my capabilities to the best of my ability with a constant endeavor to grow both as an intellectual and as a human being. I also look forward to challenges and upward mobility in my professional career. EMPLOYMENT DETAI

Location

Bengaluru

Work experience

Data Entry Operator at SBI Life Insurance Co. Ltd.

Administrative Associate at SBI LIFE INSURANCE, Feb 2022 - Jun 2023 · 1 yr 5 mos, Identify customers need and provide quick solution or alternatives whenever it required. Handle customers query and their complaints politely and promptly and carry out investigation. Report to senior claim manager on adverse trend of development of claims and clients with adverse claim experience. Assist senior manager on departmental ad hoc tasks and projects. Ensure the steady growth of the business & a healthy portfolio mix.

Customer Care Executive at Aegis, Oct 2019 - Dec 2020 · 1 yr 3 mos, Manage large amounts of incoming phone calls. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies.

Education

II PUC, HM Memorial Girls Center College (UP Board)

SDET, Qspider Institute, Bangalore