State Head UP

Gurugram

Noida



Bachelor of Science - BS, Communication and Media Studies
Kanpur University, India

CCA COMPUTER DIPLOMA
Arya
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Developed and implemented effective debt collection strategies resulting in a 20% increase in collection rates. Leadership: Led a team of 10 collection agents, consistently achieving team targets and maintaining a positive work environment. Compliance Knowledge: Ensured adherence to FDCPA and TCPA regulations, minimizing potential legal issues experience: 8.2 months
Delhi
State Head at MobiKwik, Feb 2026 - Present · 5 mos, Gurugram, fashion each and every week. • Redirected calls as needed and worked with zonal manager
Manager at Paytm, Mar 2024 - Feb 2026 · 2 yrs, Noida, fashion each and every week. • Redirected calls as needed and worked with my Area collection manager to address any outstanding issues or concerns.
Deputy Manager at BAJAJ FINANCE Ventures. Ltd., Nov 2022 - Mar 2024 · 1 yr 5 mos, • Delivered inventory reports to my Area collection manager in a timely fashion each and every week. • Redirected calls as needed and worked with my Area collection manager to address any outstanding issues or concerns.
Floor Supervisor at JMD SOLUTIONS SERVICES, Apr 2021 - Nov 2022 · 1 yr 8 mos, • Delivered inventory reports to my supervisor in a timely fashion each and every week. • Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns. • Documented all concerns and incidents and reported them to a senior supervisor. • Reviewed and processed individual loan and credit applications. • Reviewed credit applications, and processed them according to best practices. • Reported findings and concerning situations to my supervisor on a weekly basis.
Senior Executive at Paisa Bazaar.Com Pvt.Ltd, Dec 2020 - Mar 2021 · 4 mos, Worked to support the senior creative staff with day-to-day tasks. • Documented all concerns and incidents and reported them to a senior supervisor. • Assisted Senior Buyer with all assigned duties related to the cultivation of new clothing.
Bachelor of Science - BS, Communication and Media Studies, Kanpur University, India
CCA COMPUTER DIPLOMA, Arya