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Ketul Shah

Senior Program & Project Manager | Driving IT Transformation, Agile Delivery & Cross-Functional Teams 20+ Years | PMO, Vendor & Stakeholder Management | Delivery Excellence | AUTHOR - The Unshaken Self

Greater Bengaluru Area

10+ years of work experience

Equifax
May 20233 yrs 6 mosPresent

Bengaluru

Leading a major on-premise-to-cloud (GCP) transformation program at Equifax, spearheading end-to-end project delivery and managing teams of up to 42 members across a technology stack spanning Java, React JS, Redpoint, Python, .NET, Elastic Search, Cassandra, and Oracle. • Serve as Technology SPOC for RBI Compliance Audit activities, ensuring timely resolution of RBI observations (CSITE, DOS, and supervisory audits) through close coordination with key stakeholders and senior leadership. • Own budgets of up to $9.8M, ensuring effective resource allocation and financial control across critical delivery programs. • Champion Agile methodologies and cross-functional stakeholder management to drive operational excellence across a global organization. • Design and implement organization-wide operational processes, and facilitate cross-functional collaboration to lead all critical deliveries. • Oversee vendor management and people management as part of end-to-end planning and execution responsibilities.
ManpowerGroup
Nov 20211 yr 1 moNov 2022

Bengaluru

Led planning and implementation of enterprise MSP (Managed Service Provider) programs, outlining work plans, resource allocation, and project timelines. • Managed multiple cross-functional project teams to ensure successful MSP implementation and delivery. • Created project charters and tracked execution through periodic reviews and status reporting. • Partnered with internal and external stakeholders to translate business needs into MSP implementation requirements and ensure smooth execution. • Facilitated regular stand-ups, status meetings, and ad hoc sessions to keep implementation on track. • Led vendor management efforts, working closely with the PMO and customer core teams on vendor onboarding, VMS integration, and supplier contracts. • Organized ongoing technical training sessions for stakeholders to support successful adoption.
Evolving Systems
Jul 20192 yrs 5 mosNov 2021

Greater Bengaluru Area

Partnered closely with solution consultants, program leads, and technical teams to ensure timely, end-to-end project delivery. • Led client and internal kickoffs, resource management, and matrix-style team leadership across a global delivery organization. • Managed core PMO activities including roster management, NetSuite reporting, performance appraisals, and project tracking. • Established new internal PMO processes to standardize delivery practices across teams.
Sumeru Enterprise Tiger
Feb 20181 yr 6 mosJul 2019

Bengaluru

Partnered with senior management on product strategy and scalability, leading cross-functional Development, Business, and Testing teams (internally branded "TIGERS"). • Owned end-to-end project management, including client kickoffs, BRD sign-offs, project and WBS planning, and resource allocation. • Managed project cost control, budgeting, and timeline tracking, along with QA sign-offs and UAT coordination. • Drove project delivery through periodic stakeholder meetings and bi-monthly stakeholder status reviews.
Concentrix
Feb 20162 yrsJan 2018

Bengaluru

Managed end-to-end project scheduling, budgeting, and sign-offs across multiple concurrent initiatives. • Created project charters and milestone plans, tracking progress closely to ensure on-time delivery with precision. • Led resource allocation and load balancing across project teams, using the BMC Remedy tool for incident, ticket, and change request management. • Delivered projects on schedule through regular reviews, while effectively managing short-turnaround change requests under critical timelines.
GitHub
@ketu001in

Ketul’s AI Stack

antigravity
antigravity
claude code
claude code
gemini
gemini
notebooklm
notebooklm
openai
openai
AssemblyAI
AssemblyAI

Education

MCA, Computer Applications

Sardar Patel University, Vallabh Vidyanagar

20033 yrs2006

Bachelor's Degree, Electronics

Sardar Patel University

20002 yrs2002

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Headline

Senior Program & Project Manager | Driving IT Transformation, Agile Delivery & Cross-Functional Teams 20+ Years | PMO, Vendor & Stakeholder Management | Delivery Excellence | AUTHOR - The Unshaken Self

About

Program and project management leader with 20+ years of experience delivering large-scale IT transformation, infrastructure, and compliance initiatives across BFSI, telecom, and robotics domains. Currently leading on-premise-to-cloud transformation and RBI compliance audit programs at Equifax, managing global teams of 40+ and budgets up to $9.8M. Proficient across the full project toolchain, including JIRA, Microsoft Project, TFS, SSIS, SSRS, Tableau, and Power BI, with hands-on onsite delivery experience across Spain, Italy, Sweden, Prague, the Netherlands, and Germany. Skilled in Agile delivery, vendor and stakeholder management, and building PMO processes from the ground up. Outside of work, I'm a musician, home cook, and avid reader — always looking for new ways to bring creativity and structure together.

Location

Greater Bengaluru Area

AI stack

antigravity

claude code

gemini

notebooklm

openai

AssemblyAI

Work experience

Sr. Manager - Planning and Execution at Equifax, May 2023 - Present · 3 yrs 6 mos, Bengaluru, Leading a major on-premise-to-cloud (GCP) transformation program at Equifax, spearheading end-to-end project delivery and managing teams of up to 42 members across a technology stack spanning Java, React JS, Redpoint, Python, .NET, Elastic Search, Cassandra, and Oracle. • Serve as Technology SPOC for RBI Compliance Audit activities, ensuring timely resolution of RBI observations (CSITE, DOS, and supervisory audits) through close coordination with key stakeholders and senior leadership. • Own budgets of up to $9.8M, ensuring effective resource allocation and financial control across critical delivery programs. • Champion Agile methodologies and cross-functional stakeholder management to drive operational excellence across a global organization. • Design and implement organization-wide operational processes, and facilitate cross-functional collaboration to lead all critical deliveries. • Oversee vendor management and people management as part of end-to-end planning and execution responsibilities.

Senior Manager - Implementation at ManpowerGroup, Nov 2021 - Nov 2022 · 1 yr 1 mo, Bengaluru, Led planning and implementation of enterprise MSP (Managed Service Provider) programs, outlining work plans, resource allocation, and project timelines. • Managed multiple cross-functional project teams to ensure successful MSP implementation and delivery. • Created project charters and tracked execution through periodic reviews and status reporting. • Partnered with internal and external stakeholders to translate business needs into MSP implementation requirements and ensure smooth execution. • Facilitated regular stand-ups, status meetings, and ad hoc sessions to keep implementation on track. • Led vendor management efforts, working closely with the PMO and customer core teams on vendor onboarding, VMS integration, and supplier contracts. • Organized ongoing technical training sessions for stakeholders to support successful adoption.

SR. Project Manager at Evolving Systems, Jul 2019 - Nov 2021 · 2 yrs 5 mos, Greater Bengaluru Area, Partnered closely with solution consultants, program leads, and technical teams to ensure timely, end-to-end project delivery. • Led client and internal kickoffs, resource management, and matrix-style team leadership across a global delivery organization. • Managed core PMO activities including roster management, NetSuite reporting, performance appraisals, and project tracking. • Established new internal PMO processes to standardize delivery practices across teams.

BU Project Manager at Sumeru Enterprise Tiger, Feb 2018 - Jul 2019 · 1 yr 6 mos, Bengaluru, Partnered with senior management on product strategy and scalability, leading cross-functional Development, Business, and Testing teams (internally branded "TIGERS"). • Owned end-to-end project management, including client kickoffs, BRD sign-offs, project and WBS planning, and resource allocation. • Managed project cost control, budgeting, and timeline tracking, along with QA sign-offs and UAT coordination. • Drove project delivery through periodic stakeholder meetings and bi-monthly stakeholder status reviews.

Project Manager at Concentrix, Feb 2016 - Jan 2018 · 2 yrs, Bengaluru, Managed end-to-end project scheduling, budgeting, and sign-offs across multiple concurrent initiatives. • Created project charters and milestone plans, tracking progress closely to ensure on-time delivery with precision. • Led resource allocation and load balancing across project teams, using the BMC Remedy tool for incident, ticket, and change request management. • Delivered projects on schedule through regular reviews, while effectively managing short-turnaround change requests under critical timelines.

Education

MCA, Computer Applications, Sardar Patel University, Vallabh Vidyanagar

Bachelor's Degree, Electronics, Sardar Patel University

Public links

github: https://github.com/ketu001in