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Kenal Kapadia

Business Transformation Leader | COO / Business Head | Scaling Operations, MIS & People Systems

Surat

14+ years of work experience

Ajit Zone Private Limited
May 20251 yr 2 mosPresent

Surat, Gujarat, India

Leading end-to-end business operations for a wholesale garment enterprise, driving process standardization, operational scalability, and execution excellence. Managing 70+ employees across sales, warehouse, operations, and support functions with structured HR policies, attendance systems, and performance tracking. Designed and implemented MIS dashboards covering sales, inventory, receivables, productivity, and operational KPIs to support data-driven management decisions. Built and deployed SOPs and process frameworks to reduce dependency on individuals and improve consistency, accountability, and control. Enabled digital selling and video-based sales workflows, improving customer engagement and operational throughput. Working on franchise-ready operational models to support scalable national expansion without linear manpower growth. Partnering closely with promoters to translate business vision into system-driven execution and measurable outcomes.
Nobletex Industries Ltd
Oct 20231 yr 7 mosApr 2025

Surat, Gujarat, India

Led MIS architecture and business reporting for senior leadership across operations and finance functions. Implemented automation and reporting systems reducing manual data processing by approximately 90%. Standardized KPI definitions, dashboards, and reporting cadence, improving visibility and decision-making speed. Established data governance and accuracy controls ensuring reliable and audit-ready reporting. Acted as a bridge between operations, finance, and leadership, converting business needs into system-led solutions.
Management Guru
Apr 20176 yrs 7 mosOct 2023

Surat, Gujarat, India

Led business transformation and process optimization consulting engagements across multiple industries. Diagnosed operational inefficiencies and implemented SOPs, MIS frameworks, and execution models, achieving up to 80% reduction in process gaps. Worked directly with promoters and leadership teams to institutionalize businesses and reduce founder dependency. Delivered productivity improvements, cost optimization, and execution discipline through system-driven interventions. Improved client satisfaction by approximately 70% through measurable, outcome-focused delivery.
XL Dynamics India Pvt. Ltd.
Oct 20133 yrs 6 mosMar 2017

Navi Mumbai, Maharashtra, India

To check if the business is in compliance with the regulators of US mortgage industry Performed Compliance check of the vendor associated with the US mortgage company Accountable for completing accurate and timely filings of license renewals Handled a team of 7 members. Responsible for providing work deliverables on time and with high-quality Preparation of documentation / Standard Operating Procedures for the processes.
Infosys
Jun 20092 yrs 1 moJun 2011

Bengaluru, Karnataka, India

Liaised with customer to understand their business requirement and change requests Mapped business flows to functional flows and created design documents Conducted Knowledge Transfer Sessions for new recruits, saving employee training costs Respond to production issues if any and implement the solution to enable the application availability

Education

Alliance University

Master of Business Administration - MBA, Finance, General

Alliance University

20112 yrs2013

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Headline

Business Transformation Leader | COO / Business Head | Scaling Operations, MIS & People Systems

About

I am a Business Transformation and Operations Leader with 12+ years of experience working across consulting, manufacturing, wholesale, and technology-driven environments. My core strength lies in scaling businesses by building systems—strong processes, MIS frameworks, HR structures, and execution discipline—especially in promoter-led and growing organizations. Currently, as Business Head at Ajit Zone, I lead end-to-end operations for a wholesale garment enterprise with a long-term vision to scale towards ₹500 Cr. My role spans operations, people management, MIS, and growth enablement—translating strategic intent into measurable execution. Previously, I have: Built automation-driven MIS systems reducing manual work by up to 90% Led multi-industry consulting engagements focused on process optimization and operational restructuring Worked closely with promoters and leadership teams to institutionalize businesses and reduce dependency on individuals I bring a rare blend of technology understanding, business acumen, and on-ground execution, enabling organizations to move from chaos to clarity, and from effort-driven growth to system-driven scale. Core Focus Areas: Business Scaling | Operations Leadership | MIS & Analytics | HR & Process Systems | Digital & Execution Enablement Open to: COO / Business Head / Operations Director / Transformation Leadership roles in scale-up, manufacturing, wholesale, retail, and operations-intensive businesses.

Location

Surat

Work experience

Business Head at Ajit Zone Private Limited, May 2025 - Present · 1 yr 2 mos, Surat, Gujarat, India, Leading end-to-end business operations for a wholesale garment enterprise, driving process standardization, operational scalability, and execution excellence. Managing 70+ employees across sales, warehouse, operations, and support functions with structured HR policies, attendance systems, and performance tracking. Designed and implemented MIS dashboards covering sales, inventory, receivables, productivity, and operational KPIs to support data-driven management decisions. Built and deployed SOPs and process frameworks to reduce dependency on individuals and improve consistency, accountability, and control. Enabled digital selling and video-based sales workflows, improving customer engagement and operational throughput. Working on franchise-ready operational models to support scalable national expansion without linear manpower growth. Partnering closely with promoters to translate business vision into system-driven execution and measurable outcomes.

Business Consultant | MIS Head at Nobletex Industries Ltd, Oct 2023 - Apr 2025 · 1 yr 7 mos, Surat, Gujarat, India, Led MIS architecture and business reporting for senior leadership across operations and finance functions. Implemented automation and reporting systems reducing manual data processing by approximately 90%. Standardized KPI definitions, dashboards, and reporting cadence, improving visibility and decision-making speed. Established data governance and accuracy controls ensuring reliable and audit-ready reporting. Acted as a bridge between operations, finance, and leadership, converting business needs into system-led solutions.

Principal Consultant at Management Guru, Apr 2017 - Oct 2023 · 6 yrs 7 mos, Surat, Gujarat, India, Led business transformation and process optimization consulting engagements across multiple industries. Diagnosed operational inefficiencies and implemented SOPs, MIS frameworks, and execution models, achieving up to 80% reduction in process gaps. Worked directly with promoters and leadership teams to institutionalize businesses and reduce founder dependency. Delivered productivity improvements, cost optimization, and execution discipline through system-driven interventions. Improved client satisfaction by approximately 70% through measurable, outcome-focused delivery.

Financial Analyst at XL Dynamics India Pvt. Ltd., Oct 2013 - Mar 2017 · 3 yrs 6 mos, Navi Mumbai, Maharashtra, India, To check if the business is in compliance with the regulators of US mortgage industry Performed Compliance check of the vendor associated with the US mortgage company Accountable for completing accurate and timely filings of license renewals Handled a team of 7 members. Responsible for providing work deliverables on time and with high-quality Preparation of documentation / Standard Operating Procedures for the processes.

Functional Consultant at Infosys, Jun 2009 - Jun 2011 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Liaised with customer to understand their business requirement and change requests Mapped business flows to functional flows and created design documents Conducted Knowledge Transfer Sessions for new recruits, saving employee training costs Respond to production issues if any and implement the solution to enable the application availability

Education

Master of Business Administration - MBA, Finance, General, Alliance University