Lead Senior Analyst _ OTC Deduction.

India


Chennai, Tamil Nadu, India


Chennai, Tamil Nadu, India


Bachelor of Commerce, Banking and Financial Support Services
Meenakshi College Of Engineering
High School Diploma
Vaish Girls Sr. Sec. School
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Chennai
Lead Analyst at IBM, Apr 2025 - Present · 1 yr 2 mos, India, Experienced in deduction and dispute management with hands-on expertise in handling pricing, logistics, and invoice discrepancies. Skilled in managing marketing claims, working on SAP, and driving timely resolution through age-based analysis and cross-functional coordination. * Managed end-to-end deduction and dispute resolution processes. * Handled pricing, logistics, and invoice discrepancy cases. * Processed marketing & trade promotion claims. * Managed customer chargebacks and validated claim accuracy. * Executed write-off processes as per company policy. * Used SAP for tracking, analysis, and closure of deductions. * Conducted ageing analysis to reduce overdue balances. * Coordinated with sales, marketing, finance, and logistics teams. * Ensured timely, accurate, and compliant claim settlement.
Lead Accountant at IBM, Apr 2025 - Present · 1 yr 2 mos
Senior associate Order Specialist at CAPGEMINI TECHNOLOGY SERVICE INDIA limited, Jun 2023 - Feb 2025 · 1 yr 9 mos, Chennai, Tamil Nadu, India, Managed billing processes for Warner Bro’s and Discovery Network in SAP, ensuring accuracy and timeliness. Verified and approved adjustments to billing records, Revisions, ensuring accuracy. Processed corporate bills and credit memos for agency, therefore expediting the financial operation. Created calendars, broadcast bills, and intercompany bills on monthly basis.
Senior Accountant at Capgemini, 2023 - 2025 · 2 yrs
Accountant ( process specialist)at Infosys BPM at Infosys BPM, Jul 2019 - May 2023 · 3 yrs 11 mos, Chennai, Tamil Nadu, India, accountant ( process specialist )
Cash Application Specialist at Infosys BPM, Jul 2019 - Feb 2023 · 3 yrs 8 mos, Individually managing eight European regions (Benelux, Central South, Turkey, France, Spain, and Portugal) and supporting my teammates in other European regions. Respond to Queries and clarification Emails from Local finance, buyers, and internal queries on a daily basis. Cash application based on receipts from bank statements and posts of payments. The collection operation is carried out in accordance with the origin requirements and the aging report buckets, politely collaborating with the customer. Exploring for continuous process improvements and share best practices across teams. Creating and maintaining monthly and quarterly reconciliation schedules for allocated accounts. Prepare weekly/daily Tracking reports for the unapplied credits on the customer account. Discovering reconciliation discounting charges and bank charges for factored invoices, if not reach the bank for clarification. Coordinating via email with external clients and internal stakeholders to resolve the issues. Assisted with month end and year end closings to support accounting system accuracy. Review aged invoices and follow up to ensure old invoices are paid as of the due date. Following up with customers for payment. Early identification and escalation of Disputes. Necessary follow-ups to reduce the past due and blocked invoices. Sharing SOA on weekly basis and resolving queries relates to it. We did CN, DN, Customer to Vendor, vendor to customer, GL to GL transactions. Sending the Future Requirement Reports like Monthly & Quarterly Calculations, PPR vs GL reconciliation report, Ageing reports. Afstemming report.
Bachelor of Commerce, Banking and Financial Support Services, Meenakshi College Of Engineering
High School Diploma, Vaish Girls Sr. Sec. School