About
I am a detail-oriented professional with 3+ years of experience in Content Moderation, Trust & Safety, and Operations, currently working as a Senior Transaction Advisor. I specialize in reviewing sensitive content, handling escalations, and ensuring compliance with platform policies while maintaining high accuracy and efficiency. Alongside my core expertise, I have developed a strong foundation in the German language, enabling me to work in multilingual environments and support global operations. I am passionate about leveraging my language skills and analytical abilities to contribute to roles such as German Language Specialist, Content Moderator, or Foreign Language Expert (FLE). My key strengths include: • Content Moderation & Trust & Safety • Escalation Handling & Risk Analysis • Policy Enforcement & Compliance • German Language Communication (B1 Level) • Data Analysis & Quality Assurance • Cross-functional Collaboration I am actively seeking opportunities where I can combine my German language proficiency with my experience in operations and content moderation to deliver impactful results in a global organization. I am open to connecting with recruiters and professionals in the BPO, KPO, ITES, and multilingual domains.
Work experience
Senior Content Moderator at Concentrix, Jul 2022 - Present · 3 yrs 11 mos, Gurugram, Haryana, India
Content Moderation Associate at Concentrix, Jul 2021 - Present · 4 yrs 11 mos, Gurugram, Haryana, India, I worked as a content moderator
Senior Advisor at Concentrix, Jul 2021 - Present · 4 yrs 11 mos, • Reviewed escalated content moderation cases and ensured policy compliance. • Handled high-risk decisions and sensitive content cases. • Identified fraudulent or compromised accounts. • Maintained high accuracy and turnaround time. • Collaborated with teams for quality assurance.
Office Administrator at Publication Services, Sep 2017 - Jul 2021 · 3 yrs 11 mos, New Delhi, Delhi, India
Office Administrator at S.P.D. Book Publishing House, Sep 2017 - Jul 2021 · 3 yrs 11 mos, • Managed daily office operations and coordination. • Maintained financial records and handled billing. • Supported audits and reporting. • Ensured smooth administrative workflow.
Education
Bachelor of Commerce - BCom, Accounting, Delhi University
High School, Business/Commerce, General, Central Board of Secondary Education
