---
title: "Kaustav Sen - Healthcare Consultant in Kolkata | Tal"
description: "Meet Kaustav Sen, Healthcare Consultant, KGS |Product Owner, Business Analyst, Strategy Consultant | EX-ZS | MBA - Marketing and Analytics| Ex - CTS based in Kolkata. AI stack includes antigravity, codex, and cursor."
image: "https://tal.club/meet/kaustav-sen/share-image"
---

# Kaustav Sen on Tal

## Headline

Healthcare Consultant, KGS \|Product Owner, Business Analyst, Strategy Consultant \| EX\-ZS \| MBA \- Marketing and Analytics\| Ex \- CTS

## About

🚀 Product Owner \| Product Manager \| Business Analyst \| Management Consultant ❗Healthcare \| Life Sciences \| Pharma R&amp;D \| Digital Transformation \| Data Platforms Strategic and results\-driven Product Owner and Consultant with 7\+ years of experience leading cross\-functional teams to deliver scalable digital solutions and business transformation initiatives\. I bring deep domain knowledge in healthcare and life sciences, combined with a strong foundation in consulting and agile delivery\. Currently at KPMG, I lead CRM transformation for merged healthcare organizations—managing PoCs, facilitating stakeholder workshops, and building strategic roadmaps\. Previously at ZS Associates, I managed a £10M\+ pharma product portfolio, led 15\+ product releases, and drove 644% adoption growth through UX\-driven launches and agile execution\. My automation and data governance initiatives reduced data access turnaround by 91% and onboarding hours by over 93%\. 💡 Core Expertise: \-Product Ownership: Vision, backlog, roadmap, MVP, agile execution \-Business Analysis: Process mapping, requirement gathering, as\-is/to\-be design \-Stakeholder Engagement: Collaborated with 40\+ global stakeholders \-Delivery Excellence: Led releases, UAT, risk mitigation, project tracking \-Digital Strategy: CRM, BI, Data Governance, Pharma R\\&amp;D platforms 🎯 I focus on solving complex business problems through data\-driven decision\-making, agile methodology, and customer\-centric product development—delivering measurable outcomes like improved adoption, faster turnaround, and optimized workflows\. 🔹Customer\-Centric Approach 🔹 Understanding the unique needs of customers is at the core of my approach\. I collaborate closely with stakeholders, conduct thorough market research, and analyze user feedback to create customer\-centric solutions that enhance satisfaction and loyalty\. 🏆 Key Achievements: \- Saved $1M via cloud migration for a Fortune 500 automotive client \-Reduced R&amp;D user onboarding time by 93\.75% through BI automation \-Spearheaded CRM transformation planning for merged healthcare entities Awards: Project Champion \(ZS\), Client Champion \(ZS\), Customer Satisfaction \(Cognizant\) 🎓 Certifications: CSPO \| Lean Six Sigma Green Belt \| Certified Release &amp; Change Mgmt Let’s connect if you’re working on product\-led transformation, digital innovation, or operational excellence\. I bring the mindset, methods, and momentum to help you scale\.

## Location

Kolkata

## AI stack

antigravity

codex

cursor

## Work experience

Healthcare Consultant at KPMG, Nov 2024 \- Present · 1 yr 10 mos, Bengaluru, Karnataka, India

Associate Consultant at ZS, Jul 2022 \- Oct 2024 · 2 yrs 4 mos, Pune, Maharashtra, India, \-Successfully designed &amp; implemented automated solutions that significantly streamlined workflows, resulting in a 93\.75% reduction in user onboarding hours for a pharmaceutical client using automation technologies, and six sigma methodology\. \- Expertizedte towards the creation of as\-is and efficient, optimized to\-be flows , Business Process Maps \-Analyzed complex business needs and translated them into clear and actionable software business requirements creating precise and efficient system solutions\. \-Developed and executed robust change management strategies, ensuring seamless transitions during system upgrades and process enhancements\. Created communication strategies for each major change\. \-Crafted comprehensive operating models that aligned both ZS and the pharmaceutical client\. These models facilitated effective and structured post\-production issue resolution, enhanced release management and change management procedures\. \-Release Management Expertise: worked as co\-lead in creating quarterly roadmap with key release features, and maximizing the impact of each software update\. \- I conducted meticulous analysis of time vs\. money processes and cost vs\. value factors, designing workflows with reduced cycle time and improved efficiency\.

Corporate Relations and Placement Co\-ordinator at Great Lakes Institute of Management, Jul 2021 \- Jun 2022 · 1 yr

Technical Lead at Cognizant, Feb 2019 \- May 2021 · 2 yrs 4 mos

Sr\. System Engineer at Cognizant, Jun 2018 \- Feb 2019 · 9 mos, Kolkata Area, India

Team Lead at Cognizant, Jun 2017 \- May 2021 · 4 yrs, Contributed to end\-to\-end business solutions on O365 infrastructure for an automotive manufacturing client valued at $100Billion\. Migrated the present architecture to cloud with cost saving of $1 Million with productive 98% SLA achieved\. Experience in O365 domain &amp; modules\. Used insights from complex data sets to identify trends and towards process enhancements of the existing architecture\. Expertise in IT services lifecycle management\. Responsible for smooth operation of client business processes by data analysis, incident RCA analysis, performed quality checks, monitored metrices and KPIs dashboards\. Migrated existing enterprise medium to AAD\. Provided L3 level support services to business users\. Identified opportunities to bring efficiency and effectiveness to client business processes and operations while mentoring junior team members on process improvement initiatives\. Adopted new approaches by introducing OneNote Online that led to business operations excellence and superior customer experience\. Reduced incident flow by 42%\.

Java devloper at Quantalogi Technosoft India Pvt\. Ltd AKA QTS, Dec 2016 \- May 2017 · 6 mos

## Education

Master of Business Administration \- MBA, Great Lakes Institute of Management

B\.Tech, Electrical Engineering, Asansol Engineering College \(AEC\)

[View the original profile](https://tal.club/meet/kaustav-sen)

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