Headline

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Location

Guwahati

Work experience

Collections Manager at HDB Financial Services Ltd., Feb 2024 - Present · 2 yrs 7 mos, Guwahati, Assam, India

Recovery Manager at HDB Financial Services Ltd., 2024 - Present · 2 yrs 8 mos, Leading recovery operations for assigned loan portfolios. Managing a team of field executives to ensure EMI collection targets are met. Coordinating with legal and repossession teams in cases of chronic defaults. Maintaining MIS reports and presenting recovery status to senior management.

Senior Finance Executive at Mahindar And Mahindra Financial Services Limited,, Sep 2017 - Feb 2024 · 6 yrs 6 mos, Guwahati, Assam, India

Senior Executive at MAHINDRA AND MAHINDRA FINANCIAL SERVICES LIMITED, 2017 - 2024 · 7 yrs, Handled vehicle loan disbursement and post-loan recovery processes. Monitored and followed up with customers for timely EMI payments. Played a key role in minimizing delinquency rates. Developed strong customer relations to support recovery and renewal processes.

Desktop Support Engineer at Excel Frontline, 2016 - 2017 · 1 yr, Provided technical support including software and hardware troubleshooting. Installed and configured operating systems, applications, and network equipment. Assisted users with IT-related issues and escalated complex problems when needed.

Education

Bachelor of Arts, Paschim Guwahati Mahavidyalaya

Computer Hardware and Network Engineering, Computer and Information Sciences and Support Services, Jet King