Headline

AI Product Leader | P&L Owner | 30M+ Users | $100M+ Txn | SaaS | B2B | B2C | IIM Ahmedabad | Harvard Business School Online

About

Scaled products to 30M+ users, $100M+ monthly transactions, and 5M+ merchants across healthcare, fintech, and e-commerce SaaS. P&L owner. Built and led cross-functional teams of 20+ across US, UK, and India. What I do differently: I operate as a P&L owner, not a feature factory PM. Every product I've led has shipped with measurable business impact — 70% default reduction, 60% auth improvement, $1.5M+ cost savings, 40% MoM growth. The numbers across my last 4 roles: → CLOZOM (Current): Built 5-vertical healthcare AI platform from zero to 50,000+ users. Shipped GenAI medical assistant — 85% accuracy, 90%+ retention. Recruited PM team from scratch. 100M+ monthly organic impressions cited by ChatGPT, Gemini, Perplexity, Claude, Grok, and Copilot. → OTPless ($6.5M funded): Transformed authentication success rates by 60% for 30M+ user platform. 5,000+ enterprise clients. 20,000+ developers on SDK. Built product analytics from zero. → Dukaan (Sequoia & Lightspeed backed, $72M valuation): Engineered $1.5M+ annualized cost savings. 15+ features shipped in 8 months. 20% churn reduction. 50-70% MoM revenue growth. → Infosys — Fortune 500 Banking: $5M+ P&L owner. Eliminated 70% loan defaults via AI credit scoring. Compressed loan processing 7 days → 24 hours. Global delivery across US, UK, and India. Also delivered 25% inventory cost reduction for Action TESA ($200M+ revenue manufacturer) as concurrent AI product lead — influenced CEO to replace 15-year legacy process. I operate as a P&L owner, not a feature factory PM. Built and led global cross-functional organizations of 20+ across engineering, design, data science, and growth. Recruited and built multiple product teams from scratch. C-suite stakeholder management across Fortune 500 and Sequoia/Lightspeed-backed startups. Currently exploring Principal Product Manager → Group Product Manager → Director of Product → VP of Product → Head of Product → Chief Product Officer opportunities at companies building AI-first products at scale. Passionate about turning 0-to-1 product visions into $100M+ businesses. Open to Bengaluru, Mumbai, Delhi, Hyderabad, or Remote. Let's connect - aba21kaushal@iima.ac.in

Location

Bengaluru

AI stack

claude code

gemini

openai

openclaw

Bolt.new

Supabase

Work experience

Director of Product Management at CLOZOM, Jun 2023 - Present · 3 yrs 3 mos, Bengaluru, Leading 5 product-vertical healthcare platform — job marketplace (18,000+ opportunities), professional networking, and zero-commission consultations. 50,000+ waitlist. PM team of 3. Full P&L. B2B + B2C. Product Strategy & Leadership: - Shipped production GenAI medical assistant achieving 85% query accuracy and 90%+ weekly retention — owned AI product management end-to-end, authored PRDs, benchmarked 6 frontier models on accuracy, latency, and cost - Architected product strategy and product roadmap for 5-vertical platform — recruited and built PM team of 3 from scratch. Led cross-functional squads spanning engineering, design, data science, and growth - Scaled user base 40% month-over-month through product-led growth loops and systematic A/B testing — optimized 8-field signup funnel via multivariate testing. Managed $100K+ paid campaigns at <$2 CPS - Pioneered 20+ content platforms generating 100M+ monthly organic impressions cited by ChatGPT, Gemini, Perplexity, Claude, Grok, and Copilot — achieved 6% CTR (3x industry average) via AI search optimization (GEO/AEO) Action TESA (Concurrent — $200M+ revenue building materials manufacturer): - Delivered 25% inventory cost reduction and 40% forecast accuracy gain — defined product strategy and product roadmap for enterprise ML demand forecasting system impacting multi-thousand crore procurement decisions - Influenced CEO and Supply Chain Head to replace 15-year legacy process — navigated organizational resistance through executive stakeholder management, drove enterprise-wide adoption across pan-India distribution

Senior Product Manager at OTPless, Mar 2023 - May 2023 · 3 mos, Bengaluru, Enterprise authentication platform (B2B SaaS) serving 30M+ end users across 5,000+ enterprise clients and 20,000+ developers. SDK & API integrations. $6.5M funded. - Transformed authentication success rates by 60% in 8 weeks — owned end-to-end product strategy for 30M+ user platform. Ran structured A/B tests across signup, login, and verification flows via user research. Authored PRDs and user stories - Established product analytics from zero, enabling first data-driven product roadmap decisions — led cross-functional squad of 12 engineers. Reduced client churn 25% via product-led growth interventions. Executed go-to-market strategy and developer onboarding playbook for 5,000+ clients Moved to CLOZOM to lead a greenfield healthcare AI platform with full P&L ownership — an opportunity to build 0-to-1 at a larger scale.

Senior Product Manager at Dukaan®, Feb 2022 - Oct 2022 · 9 mos, Bengaluru, D2C E-Commerce SaaS Platform — $1.7M+ ARR, INR 15Cr+ monthly payments GMV, 5M+ merchants. Sequoia & Lightspeed backed. $72M valuation. Led 5 APMs + 15 engineers. - Engineered $1.5M+ annualized cost savings — authored PRDs for carrier recommendation engine processing 15+ real-time signals. Reduced return-to-origin 10% across 5M+ merchants. Led product development of multi-shipment system improving shipping efficiency 90% - Launched 15+ features in 8 months with 20% churn reduction — owned end-to-end product life cycle from user research through iteration. Executed go-to-market strategy lifting activation 30%, contributing to 50-70% MoM revenue growth trajectory. Drove product-led growth for self-serve merchant tools

Product Manager at Infosys, Oct 2018 - Oct 2021 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Enterprise Banking Products for Fortune 500 clients. $5M+ P&L. Global delivery (US, UK, India). 500K+ end users. Built & led team of 5 PMs + 15 engineers. 3 regulated verticals. - Eliminated 70% of loan defaults — owned product strategy and full product life cycle for AI credit scoring platform serving Fortune 500 banks. Authored PRDs and user stories for ML underwriting models removing 40% manual underwriting - Compressed loan processing from 7 days to under 24 hours — defined product roadmap for digital lending platform (KYC, e-verification, underwriting, disbursement). Scaled to 500K users with $100M+ monthly transaction volume, driving 30% YoY revenue growth - Mobilized 5 APMs and 15+ engineers across global delivery (US, UK, India) through agile transformation, improving velocity 45% — recruited and mentored 3 PMs from campus

Associate Product Manager at Moglix, Jun 2018 - Aug 2018 · 3 mos, Ahmedabad, Product discovery, feature prioritization, and user research for B2B industrial procurement platform at India's leading B2B e-commerce unicorn. • Optimized seller onboarding and catalog management workflows improving supplier activation rates • Conducted competitive analysis and market research informing product roadmap decisions • Contributed to platform growth strategy during Series C/D hyper-scaling phase

Education

Master of Business Administration, Advanced Business Analytics, Indian Institute of Management Ahmedabad

Diploma of Education, Certificate in Alternative Investments, Harvard Business School Online

Public links

github: https://github.com/K-K-18