kasthuri G profile photo 1 on Tal

kasthuri G

Senior Associate Consultant at Bosch Global Software Technologies

Bengaluru

9+ years of work experience

Tech Mahindra
Dec 20241 yr 10 mosPresent

Bengaluru, Karnataka, India

Bosch Global Software Technologies
Jan 20241 yrDec 2024

Bengaluru, Karnataka, India

Bosch
Jan 20231 yrDec 2023

Managed high-priority incidents across business-critical applications while maintaining SLA commitments. Facilitated stakeholder communications and leadership updates during critical outages. Conducted root cause analysis and post-incident reviews to strengthen service reliability.
Robert Bosch Engineering And Buisness Solutions
Sep 20213 yrs 4 mosDec 2024

Bengaluru, Karnataka, India

Bosch
Jun 20193 yrs 7 mosDec 2022

Designed and deployed 10+ Power BI dashboards supporting executive reporting and service analytics. Built KPI scorecards tracking SLA compliance, MTTR, backlog, and service performance metrics. Consolidated Excel-based reports into centralized dashboards, improving reporting consistency. Provided business insights that supported strategic planning and operational governance.
Oct 20175 yrs 5 mosFeb 2023

Bengaluru, Karnataka, India

Bosch
Oct 20171 yr 8 mosMay 2019

Managed P1 and P2 incidents and coordinated resolution activities with technical teams. Generated monthly SLA and KPI reports for customers and leadership reviews. Administered BMC Remedy reporting and supported ITIL service management processes.

kasthuri’s AI Stack

ChatGPT
ChatGPT
ChatGPT Images
ChatGPT Images
Chroma
Chroma
Cohere
Cohere
Composio
Composio
CrewAI
CrewAI

Education

Arunai College of Engineering

Arunai College of Engineering

20134 yrs2017

Bachelor of Engineering, Computational Science

invalid562524

Join kasthuri and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

kasthuri G on Tal

Headline

Senior Associate Consultant at Bosch Global Software Technologies

About

Had 7 years of experience in resolving complex technical issues , leading incidnet response teams and implementing process improvement to enhance service quality and downtime. To be associated with a professional and challenging career in a reputed organization, where knowledge and skills are recognized to a greater extent and to update myself with new work experience and to be part of a team and dynamically work towards the growth of the organization.

Location

Bengaluru

AI stack

ChatGPT

ChatGPT Images

Chroma

Cohere

Composio

CrewAI

Work experience

Senior Business Analyst at Tech Mahindra, Dec 2024 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India

Senior Associate Consultant at Bosch Global Software Technologies, Jan 2024 - Dec 2024 · 1 yr, Bengaluru, Karnataka, India

Incident Manager at Bosch, Jan 2023 - Dec 2023 · 1 yr, Managed high-priority incidents across business-critical applications while maintaining SLA commitments. Facilitated stakeholder communications and leadership updates during critical outages. Conducted root cause analysis and post-incident reviews to strengthen service reliability.

Software Engineer at Robert Bosch Engineering And Buisness Solutions, Sep 2021 - Dec 2024 · 3 yrs 4 mos, Bengaluru, Karnataka, India

Insights Analyst at Bosch, Jun 2019 - Dec 2022 · 3 yrs 7 mos, Designed and deployed 10+ Power BI dashboards supporting executive reporting and service analytics. Built KPI scorecards tracking SLA compliance, MTTR, backlog, and service performance metrics. Consolidated Excel-based reports into centralized dashboards, improving reporting consistency. Provided business insights that supported strategic planning and operational governance.

Application Support Specialist at Robert Bosch engineering solution Pvt Ltd, Oct 2017 - Feb 2023 · 5 yrs 5 mos, Bengaluru, Karnataka, India

Incident Management Specialist at Bosch, Oct 2017 - May 2019 · 1 yr 8 mos, Managed P1 and P2 incidents and coordinated resolution activities with technical teams. Generated monthly SLA and KPI reports for customers and leadership reviews. Administered BMC Remedy reporting and supported ITIL service management processes.

Education

Arunai College of Engineering

Bachelor of Engineering, Computational Science, invalid562524

kasthuri G - Senior Business Analyst in Bengaluru | Tal