---
title: "Karunakar K - Senior Technical Support Specialist in Hyderabad | Tal"
description: "Meet Karunakar K, Senior Technical Support Specialist at Tech Mahindra based in Hyderabad."
image: "https://tal.club/meet/karunakar-k/share-image"
---

# Karunakar K on Tal

## Headline

Senior Technical Support Specialist at Tech Mahindra

## Location

Hyderabad

## Work experience

Senior Technical Support Specialist at Tech Mahindra

Technical Support Associate at Tech Mahindra, Nov 2024 \- Apr 2026 · 1 yr 6 mos, Delivered technical support to international customers via voice and chat, resolving issues related to mobile devices, network connectivity, and account services\. Created and managed support tickets using Salesforce, ensuring accurate documentation and timely resolution of customer concerns\. Maintained high customer satisfaction by providing clear communication, empathy, and efficient problem\-solving\. Handled both voice and non\-voice processes, consistently meeting performance and quality targets\. Collaborated with internal teams to escalate and resolve complex technical issues\. Recognized as a Star Performer for multiple consecutive months for outstanding service delivery\.

## Education

Bachelor of Commerce, A\.V\. College of Arts, Science & Commerce

[View the original profile](https://tal.club/meet/karunakar-k)

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