Headline

Scam Prevention @ Optus | Strategy Execution | Leadership | Transformation | Financial Services | Ex-EY | INSEAD Executive MBA

About

Experienced Senior Manager & people leader with 18 years of experience across Oceania, Southeast Asia and India - specialising in Financial Services Technology Consulting, leading high-impact advisory and delivery engagements across major Australian banks and financial institutions. Proven expertise in technology transformation, risk and controls, M&A, and process optimisation, with a track record of delivering complex programs. Skilled in managing distributed teams, strategic stakeholder engagement, and mentoring talent. Adept at aligning technology solutions with business objectives, reducing operational risk, and driving cost efficiencies through innovative approaches such as automation and process mining.

Location

Sydney

AI stack

codex

cursor

Work experience

Strategic Enablement, Scam Prevention at Optus, Feb 2026 - Present · 7 mos, Sydney, NSW

Advisor at Loyal VC, Feb 2026 - Present · 7 mos, Loyal VC is a venture capital firm founded by INSEAD alumni, investing in and supporting founders globally, including many from the INSEAD and Founder Institute ecosystems. I’ll be joining a global network of 1,000+ independent advisors supporting 450+ portfolio companies across 70+ countries. Looking forward to working with founders on pricing strategies and business models, strategy execution, and leadership, especially mentoring and developing leaders as companies scale.

Advisor (Volunteer) at Loyal VC, Nov 2024 - May 2025 · 7 mos, Singapore, Loyal VC is a venture fund founded by INSEAD Alumni and continues to be partnered with INSEAD working closely with the INSEAD student community, investing in a diversified global pool of high-potential startups. My involvement, as a volunteer, is in assessing new ventures with a social impact as part of my INSEAD Global Executive MBA.

Senior Manager at EY, Jul 2021 - Feb 2026 · 4 yrs 8 mos, Sydney, New South Wales, Australia, People leader, Tech & Data Due Diligence, M&A Data Separation, Process mining, Solutions Implementation and Delivery leadership, Stakeholder management & Pre-sales.

Manager at EY, Oct 2019 - Jun 2021 · 1 yr 9 mos, Sydney, Australia, Leading the design and development of the Process mining & Process Intelligence Solution within EY APAC. Providing solution oversight, Pre-sales support and hands on tool experience e.g. ProcessGold (UiPath), Celonis, ABBYY Timeline Solution Architect for Digital automation solutions ranging RPA tools e.g. Blue Prism, UiPath, Pega Robotics (Openspan) to workflow automation with integrated Microsoft suite e.g. Power Apps, Power Automate & SharePoint Scrum Master and delivery lead, leading agile delivery teams to implement RPA processes using Blue Prism and UiPath to create capacity for global teams by automating a range of business processes across Retail & institutional banking ( NPP payments, FX trading) and Insurance ( Claims ) Platform Architect for RPA UiPath platform and infrastructure for various components at a large pan Asian insurer. Worked with internal tech risk, infrastructure, op risk, end user computing and other project teams. Open to debates about the application, and use to technologies like BPM, RDA / RPA and API. Established great client relationships and team trust in the process. Creating digital solutions for WAM / Superannuation 2.0 to increase digital customer engagement and reduce operational inefficiencies across the industry. Implemented a chatbot prototype as POC using IBM Watson.

Senior Consultant at EY, Aug 2017 - Sep 2019 · 2 yrs 2 mos, Sydney, Australia, Technology / RPA Consultant for the Financial Services industry Proficient in Blueprism, Pega Robotics, Process Automation Assessment, Technology Infrastructure & Frameworks, Automation Strategy, Op model & governance and Organisational Automation Readiness. Worked on identifying and implementing improvement and automation opportunities within internal risk functions and controls testing processes at a big Four Australian Bank. Worked across KYC FinCrime, financial Risk, BCoP engagements across Banking & Capital Markets Designed and developed process Mining solution for data driven analytics. Performed tools assessment for the various products e.g. ABBYY Timeline, Celonis, Fluxicon Disco Performed Investigative Analysis for a large Data Migration Program at an Insurance Giant's major acquisition program which resulted in uncovering Data Quality issues and a Change Request for remediation. Provided Pega Robotics ( RDA ) Architecture / Governance Guidance for a Robotics Transformation program at Australian Insurance Giant. Working on an EY Internal RPA / RDA Initiative involving core automation principles, hands-on Technology (C# .NET) & Data Analytics Part of the global EY team that remodeled the Customer Credit Risk model for one the Big 4 Australian Banks.

Automation Developer at Westpac, Mar 2015 - Aug 2017 · 2 yrs 6 mos, Sydney, Australia, Lead developer responsible for developing RDA solutions using the Pega Robotics (OpenSpan) platform for multiple business processes within Retail & consumer Banking Operations. Extended platform capabilities with custom built C# .Net components. Also responsible for coaching / mentoring junior teammates.

Senior Application Specialist at Westpac, Jul 2011 - Feb 2015 · 3 yrs 8 mos, Sydney, Australia, Lead application developer responsible for managing changes to multiple applications including tech feasibility analysis, problem investigations, solution design, development, IT change management, stakeholder management and reporting.

Education

Global Executive MBA, Business Administration and Management, General, INSEAD

B.E., Information Sciences & Engineering, PES University