Headline

Lead Software Engineer (VP) @ Wells Fargo | Agentic AI & Intelligent Automation | Multi-Agent Systems, LangGraph, RAG, MCP, Gen AI | Python, FastAPI, AWS EKS | Ex-EY, Allianz, TCS

About

Lead Software Engineer with 13 years of building enterprise automation. I spent a decade on RPA and now build production Agentic AI systems. At Wells Fargo, I'm the hands-on architect and lead engineer for a Multi-Agent System (MAS) platform that replaces traditional RPA and workflow tools with AI agents. I design the architecture, write the code and set the engineering standards other teams build on. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱 - 𝗔𝗴𝗲𝗻𝘁 𝗼𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: stateful multi-agent workflows in LangGraph, LangChain and Google ADK, plus RAG pipelines, vector DBs, MCP and A2A. One system turns natural language into executable Playwright automation scripts. - 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺: event-driven agent pipelines on Kafka and Apigee, containerized on AWS EKS and OpenShift, built with Python, FastAPI and Pydantic. - 𝗦𝗮𝗳𝗲𝘁𝘆 𝗮𝗻𝗱 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲: a risk router that sends low-risk work to auto-scaling pods and high-risk work to human review, with HashiCorp Vault and encryption keeping PII out of LLM prompts. - 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗾𝘂𝗮𝗹𝗶𝘁𝘆: observability with OpenTelemetry and Arize, CI/CD for agent updates, drift monitoring, and standards for AI-assisted coding that other engineers follow. 𝗕𝗲𝗳𝗼𝗿𝗲 𝗮𝗴𝗲𝗻𝘁𝘀 : At EY and Allianz Technology, I was the technical lead and solution architect for 100+ RPA processes and 30+ Power Platform solutions. I defined reference architectures and mentored a team of six engineers. Before that, I built RPA and .NET solutions at TCS. That background is my edge. I've seen where automation breaks in production, and I design agent systems with that in mind: clear guardrails, observable behavior and a human in the loop where it matters. 𝗧𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸 : Python, FastAPI, Pydantic, LangGraph, LangChain, Google ADK, RAG, MCP, Kafka, AWS (EKS, S3, Lambda), OpenShift, Docker, Terraform, PostgreSQL, MongoDB, Vector DBs, OpenTelemetry, UiPath, Blue Prism, Power Platform, GitHub Copilot, Claude Code 𝗖𝗮𝗿𝗲𝗲𝗿 𝗽𝗮𝘁𝗵 TCS → Allianz Technology → EY → Wells Fargo, with 10+ performance and innovation awards along the way. Because I've built automation in both eras, I know where AI pays off, where it fails, and how to get a business to trust it. Thats the gap most organizations are trying to close right now. 𝗢𝗽𝗲𝗻 𝘁𝗼 Staff Engineer, Lead Software Engineer and Principal Engineer roles in Agentic AI, AI Engineer, GenAI and Intelligent Automation. 📩 devKarthikeyanR@gmail.com

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

Work experience

Lead Software Engineer / Vice President at Wells Fargo, Oct 2023 - Present · 3 yrs 1 mo, Bengaluru, Lead Software Engineer with 13 years of building enterprise automation. I spent a decade on RPA and now build production Agentic AI systems. At Wells Fargo, Im the hands-on architect and lead engineer for a Multi-Agent System (MAS) platform that replaces traditional RPA and workflow tools with AI agents. I design the architecture, write the code and set the engineering standards other teams build on. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱 - 𝗔𝗴𝗲𝗻𝘁 𝗼𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: stateful multi-agent workflows in LangGraph, LangChain and Google ADK, plus RAG pipelines, vector DBs, MCP and A2A. One system turns natural language into executable Playwright automation scripts. - 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺: event-driven agent pipelines on Kafka and Apigee, containerized on AWS EKS and OpenShift, built with Python, FastAPI and Pydantic. - 𝗦𝗮𝗳𝗲𝘁𝘆 𝗮𝗻𝗱 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲: a risk router that sends low-risk work to auto-scaling pods and high-risk work to human review, with HashiCorp Vault and encryption keeping PII out of LLM prompts. - 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗾𝘂𝗮𝗹𝗶𝘁𝘆: observability with OpenTelemetry and Arize, CI/CD for agent updates, drift monitoring, and standards for AI-assisted coding that other engineers follow.

Development Lead / Senior Technical Lead (Supervising Associate 2) at EY, Oct 2023 - Oct 2023 · 1 mo, Trivandrum, Kerala, India, • Working with Digital Products and Services – Intelligent Process Automation (IPA) team as the Development Lead / Senior Technical Lead (Assistant Manager / Supervising Associate). • Honor from EY management for winning the UiPath award, for 3 years consistently for projects KIOSK, MHT, and VicEy (Mar 2023). • Multiple EY SPOT Awards (Oct 2020, Jun 2021, Jan 2022, and Nov 2022). • EY Exceptional Client Service (Mar 2020) and Client Award on global implementation of an Hyper automation solution. (Jan 2023). • Perform gap analysis to identify the scope of improvement on Business processes and design appropriate solution. • Responsible for solution architecture and estimating effort for the new RPA Projects and processes. • Technical Lead responsible for leading a team of 6 Automation Engineers and Senior Automation Engineers; responsible for training, schedules, performance reviews, task delegation, and daily tasks assignments. • Preparation of Business case containing the high level requirements. • Re-engineering of the existing solution to remove the issues and offer a better solution. • Mentor the development team on the process requirements and building competencies within the team on Advanced Technologies • Integrating ML solutions with RPA solutions for less manual intervention • Responsible for interviewing and employing the full-time employees and contractors.

Senior Technical Lead (Supervising Associate 1 / Assistant Manager) at EY, Oct 2021 - Sep 2023 · 2 yrs, Trivandrum, Kerala, India, • Working with Digital Products and Services – Intelligent Process Automation (IPA) team as the Senior Technical Lead (Assistant Manager / Supervising Associate). • Honor from EY management for winning the UiPath award, for 3 years consistently for projects KIOSK, MHT, and VicEy (Mar 2023). • Multiple EY SPOT Awards (Oct 2020, Jun 2021, Jan 2022, and Nov 2022). • EY Exceptional Client Service (Mar 2020) and Client Award on global implementation of an Hyper automation solution. (Jan 2023). • Perform gap analysis to identify the scope of improvement on Business processes and design appropriate solution. • Responsible for solution architecture and estimating effort for the new RPA Projects and processes. • Technical Lead responsible for leading a team of 6 Automation Engineers and Senior Automation Engineers; responsible for training, schedules, performance reviews, task delegation, and daily tasks assignments. • Preparation of Business case containing the high level requirements. • Re-engineering of the existing solution to remove the issues and offer a better solution. • Mentor the development team on the process requirements and building competencies within the team on Advanced Technologies • Integrating ML solutions with RPA solutions for less manual intervention • Responsible for interviewing and employing the full-time employees and contractors.

Technical Lead (Senior Associate 3) at EY, Oct 2020 - Sep 2021 · 1 yr, • Worked with GDS - Intelligent Process Automation (IPA) as Technical Lead. • Responsible for solution architecture and estimating effort for the new RPA Projects and processes. • Managed a team of 3 developers (Juniors and Seniors) . • Performing complexity assessment through feasibility study. • Responsible for preparing the Solution Design Document (SDD) / BOT Design Document (BDD). • Working with the Solution Architect, on the design challenges & improvements. • Supporting the process consultant / business analyst with their calls with business on the technical clarifications. • Worked in the Image Automation, OCR, hyper automation, and complex RPA solutions. • Mentor the development team on the process requirements and building competencies within the team on Advanced Technologies • Responsible for interviewing and employing the full-time employees and contractors. • Integrating ML solutions with RPA solutions for less manual intervention.

Senior Robotics Engineer at Allianz Technology, Nov 2017 - May 2019 · 1 yr 7 mos, Trivandrum, • Awards and Recognition: Top Performer of the Year (2017), Shield Award (2017), Employee of the Quarter (2016), Star Performer of the Month (2018) ! • UiPath Certified Advanced RPA Developer. Experienced in SAP Automation and Expert in Citrix Automation. • Good exposure in Advanced Excel, VBA, VB script, VB.net, Good Understanding of HTML DOM and SQL Server. • RPA Development and Debugging Using the UiPath RPA Tool. • Responsible for creating Solution Design Document (SDD) and good at Understanding the Process Design Document (PDD) and Business Requirement Document (BRD). • Supporting the Business Analyst in Process walk-through calls. Worked in Agile SDLC. • Experienced in Provisioning BOTs, Publishing Processes, Adding Assets and Scheduling. • Experience in Automating Excel, SAP, PDF, Outlook, Web, Windows and Citrix Environment and Apps including Surface Automation. • Developing VB Scripts for automating the tasks to be performed with Active Directory, Application Packaging, Windows Registry. • Responsible for automating the Reports for the Management using Excel VBA, VB Script and Powershell. • Performing the code review of other developer's code.

Technical Analyst / Robotics Engineer (MI Reporting and Automations) at Allianz Technology, Jan 2016 - Oct 2017 · 1 yr 10 mos, • Developing VB Scripts for automating the tasks to be performed with Active Directory, Application Packaging, Windows Registry. • Responsible for automating the Reports for the Management using Excel VBA, VB Script and Powershell. • Collaborating with Service Management team and technical operations team in identifying the automation opportunities in their span in terms of KPI Reporting and efficiency improvements. • Crystal Reports and SAP Dashboard automation. • ServiceNow Reporting automation for the Incidents, Change, Requests (SR), and CMDB. • Joining the workshop for automations, YER reporting of the KPI to the Service Management. • Comparing the targets against the previous year on the team KPIs. • Automation implementation through VBA / Macros, UiPath, Power Shell Scripting. • ITIL Foundation Certification in Service Management.

Developer at Tata Consultancy Services, Dec 2013 - Jan 2016 · 2 yrs 2 mos, Chennai Area, India, • Awards received from the TCS "On the Spot Award (2014)" and "Star Performer Award (2013)". • Developing the Web Based Applications through the ASP.NET C# and VB, WPF applications and Windows applications. Developing install free tools like Excel Macros /Add-in through the VBA and VSTO. NextGen RPA. • Implementation (Development and deployment) of ePMO (asp.net solution) tool for the Business Processes. It required strong knowledge on C#, ASP.net concepts, SQL Queries, CSS, and HTML. • Collaborating with the Business Analyst, Business Process Owners and the Project manager on the automation. • TCS offered me Green Belt Six Sigma Certification for the implementation of the improvement project.

Trainee at Tata Consultancy Services, Jun 2013 - Nov 2013 · 6 mos, Chennai, Tamil Nadu, India, TCS offered me a venue to learn new technologies and gain soft skills. It was great learning and shift for me, as i was directly moved from College to Corporate world. This training helped me to sustain and improve in the IT industry.

Education

Bachelor of Science (B.Sc.), Computer Science, Sri Vidya Mandir Arts and Science College

Higher Secondary, Mathematics and Computer Science, Ramakrishna Higher Secondary School,