---
title: "Karthikeyan J. - Automation and AI Product Portfolio Lead in Bengaluru | Tal"
description: "Meet Karthikeyan J., Senior AI & Automation Product Manager - Cisco IQ based in Bengaluru. AI stack includes claude, cursor, and mcp."
image: "https://tal.club/meet/karthikeyan-jayaraman/share-image"
---

# Karthikeyan J\. on Tal

## Headline

Senior AI &amp; Automation Product Manager \- Cisco IQ

## About

I’m a Senior Product Manager driving Agentic CX Service Delivery\- AI\-first automation, scalable systems, and platform strategy— on Cisco IQ I specialize in: • AI\-powered CX transformation • IaC\-driven infrastructure automation • PRDs rooted in system thinking and outcome alignment • Large\-scale network migrations with measurable business impact Whether it’s Agentic AI, platform orchestration, or enterprise workflows, I bring clarity, speed, and long\-term value to every product I build\. What I value:: Systems over sprints\. Clarity over clutter\. Execution that scales\.

## Location

Bengaluru

## AI stack

claude

cursor

mcp

perplexity

claudecode

githubcopilot

## Work experience

Automation and AI Product Portfolio Lead at Cisco, Jan 2023 \- Present · 3 yrs 8 mos, Bengaluru, Karnataka, India, Key focus areas: ✅ AI\-powered Network Migration Automation: Spearheaded initiatives driving product adoption in Billions and multi\-million\-dollar service revenue, streamlining complex migrations\. ✅ Intelligent Workforce &amp; Project Management: Optimized planning and execution for a large global workforce, enhancing productivity and efficiency\. ✅ AI\-Driven Project Execution: Improved operational efficiency across thousands of projects annually, reducing delays and enhancing forecasting accuracy\. ✅ AI\-Enhanced Change Request Monetization: Implemented automation\-driven revenue expansion strategies, capturing missed opportunities\. ✅ Technical Application Rationalization: Delivered substantial cost savings and technical debt reduction through automation, architectural analysis, and code refactoring\. ✅ Infrastructure as Code \(IaC\): Architected scalable, AI\-driven solutions leveraging IaC principles for repeatability, security, and efficiency\. ✅ Customer Satisfaction \(CSAT\) Impact: Led initiatives that significantly improved customer experience and satisfaction scores\. 🔹 Cross\-functional Leadership &amp; Global Influence • Collaborated with architects and engineering teams to drive automation success\. • Led and influenced a global team of senior architects\. • Implemented AI\-powered forecasting and risk mitigation strategies\. 🔹 Strengths\-Driven Approach • Strategic Thinking: Aligned automation roadmaps with long\-term business objectives\. • Analytical Decision\-Making: Leveraged data\-driven insights to optimize strategies\. • Innovation &amp; Vision: Developed AI\-powered solutions anticipating industry trends\. • Continuous Learning &amp; Adaptability: Fostered a culture of innovation in enterprise environments\. 🔹 Core Expertise • AI\-Driven Optimization &amp; Cloud\-Native Architectures • Enhanced Workforce Planning &amp; Risk Management • Cloud\-First Strategies with Infrastructure as Code \(IaC\) • AI\-Enabled Decision\-Making &amp; Automation

Senior Solutions Architect \- Customer Advocacy at Cisco, Apr 2013 \- Dec 2022 · 9 yrs 9 mos, Bengaluru, Karnataka, India, Key Expertise &amp; Impact: ✅ Cloud &amp; Network Architecture Leadership • Designed and implemented scalable multi\-cloud &amp; hybrid network architectures across Data Center, Cloud, and Enterprise domains\. • Directed greenfield &amp; brownfield network migrations, minimizing downtime and optimizing performance\. ✅ Automation &amp; AI\-Driven Optimization • Co\-led Platform, Automation &amp; Engineering \(PAE\) teams, integrating AI\-driven automation, analytics, and DevNet solutions\. • Applied Big Data &amp; AI\-powered analytics \(Splunk &amp; ELK Stack\) for predictive failure analysis in IaaS environments\. • Implemented Infrastructure as Code \(IaC\), enhancing network efficiency, scalability, and security\. ✅ Customer Success &amp; Global Service Delivery • Managed Cisco’s Managed Services &amp; Cloud customers, acting as a key escalation point and ensuring service excellence\. • Led Tier\-4 escalation support for mission\-critical networks, ensuring high availability and seamless operations\. • Re\-engineered service delivery models, shifting from tier\-based support to platform\-tenant models, improving CSAT &amp; KPIs\. • Built and led global Network &amp; Cloud Operations teams, driving recurring revenue growth and operational reliability\. ✅ Cross\-Functional Leadership &amp; Strategy • Directed 50\+ IT professionals, setting up offshore delivery centers \(ODCs\) and optimizing service transition frameworks\. • Established industry\-leading governance, security, and automation best practices for enterprise\-scale networks\. Core Expertise: ✔ Multi\-Cloud &amp; Hybrid Network Architectures ✔ AI &amp; Data\-Driven Network Insights ✔ Software\-Defined Networking \(SDN\) &amp; Data Center Automation ✔ Network &amp; Cloud Migrations \(Greenfield/Brownfield\) ✔ IT Service Management &amp; Operational Transformation ✔ Infrastructure as Code \(IaC\) &amp; DevNet Automation

Principal Technology Specialist at Infosys, Jan 2006 \- Apr 2013 · 7 yrs 4 mos, Bengaluru, Karnataka, India, Key Deliveries: ✅ Enterprise Network Architecture &amp; Deployment • Designed and deployed large\-scale Data Center &amp; Campus Networks globally using Cisco Catalyst, Nexus, MDS, UCS, routers, firewalls, and load balancers\. • Led Tier\-3 support for enterprise LAN &amp; WAN architectures, optimizing Core, Distribution, Access, and Server Farm layers\. ✅ Advanced Routing &amp; Network Transformation • Architected MPLS\-based enterprise networks, integrating OSPF, MP\-BGP, and MPLS Traffic Engineering for performance and reliability\. • Led EIGRP to OSPF &amp; BGP migrations, ensuring scalability and operational efficiency\. ✅ Secure &amp; Scalable Network Solutions • Designed secure Air\-Gapped ODCs &amp; Offshore Delivery Centers \(ODCs\) for enterprise clients across greenfield &amp; brownfield environments\. • Successfully executed VSS migrations and transitioned spanning\-tree configurations from PVST to MST after rigorous lab validation\. ✅ Infrastructure &amp; IP Management • Managed Enterprise IP Addressing \(IPv4, IPv6\) and oversaw DHCP cluster deployments to enhance network efficiency\. • Designed Content Delivery Networks \(CDN\) with strict QoS SLAs to optimize performance and reliability\. ✅ Collaboration &amp; Unified Communications • Led the design &amp; deployment of Polycom HD Video &amp; Cisco TelePresence solutions, improving enterprise communication\. Core Expertise: ✔ Data Center &amp; Campus Network Design ✔ MPLS, BGP, OSPF &amp; Advanced Routing ✔ Network Migration &amp; Enterprise Transformation ✔ IP Address Management \(IPv4/IPv6\) &amp; DHCP ✔ QoS &amp; Content Delivery Networks \(CDN\) ✔ Cisco TelePresence &amp; Polycom Video Solutions

Network Engineer at i2i Enterprise Pvt\. Ltd, May 2003 \- Nov 2005 · 2 yrs 7 mos, Chennai Area, India, MPLS implementation and support\. PPP, LAN support, Frame Relay\. Nortel Meridian switch implementation and support

## Education

Leadership with AI, Artificial Intelligence, Indian School of Business

Associate Data Scientist, Data Science, Indian Institute of Management Bangalore

[View the original profile](https://tal.club/meet/karthikeyan-jayaraman)

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