Headline

Chief Business Officer | Growth & P&L Leader | Digital Transformation | Consumer Platforms | Multi-Category Business Growth | Healthcare, Telecom, Retail & FMCG

About

Business and growth leader with 29+ years of experience driving revenue expansion, P&L performance, customer acquisition, digital transformation, and business scaling across Healthcare, Telecom, Retail, FMCG, and Consumer Services. Over the course of my career, I have led businesses exceeding ₹400 Cr in annual revenue, managed large cross-functional teams, and delivered sustainable growth through customer-centric strategies, digital adoption, operational excellence, and market expansion. Currently serving as Chief Business Officer – OP Services at Cygnus Medicare, I lead Diagnostics, Radiology, Outpatient Services, Digital Health Initiatives, Teleconsultation, Corporate Partnerships, and New Growth Verticals across the network. My leadership journey spans organizations including Cygnus Medicare, Agilus Diagnostics, Dr. Lal Path Labs, Metropolis Healthcare, Reliance Jio, Bharti Airtel, Wipro Consumer Care, Hindustan Coca-Cola, and ITC, providing a unique blend of consumer business, digital growth, commercial excellence, and operational leadership. Core Areas of Expertise: • P&L Management & Revenue Growth • Growth Strategy & Market Expansion • Digital Transformation & Platform Adoption • Customer Acquisition & Retention • Consumer & Service Business Leadership • GTM Strategy & Commercial Excellence • Strategic Partnerships & Ecosystem Development • Multi-Site Operations & Business Scaling • Team Leadership & Talent Development I am passionate about building scalable businesses, creating exceptional customer experiences, driving digital-led growth, and leading transformational change.

Location

Bengaluru

AI stack

anthropic apis

claude

ChatGPT

Work experience

Chief Business Officer at Ujala Cygnus, Dec 2025 - Present · 10 mos, Delhi, India

Business Head at Agilus Diagnostics, Jan 2025 - Nov 2025 · 11 mos, Bengaluru, Karnataka, India

Head Sales, South at Dr Lal PathLabs, Sep 2022 - Apr 2025 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Growing business across B2C, B2B, Corporate, Government and D2CI. Driving efficiency across own and acquired Labs in South Increasing footprint across Tier 1 ,2 and 3 in South Building and training teams with cross functional capabilities across Sales and Ops

Business Unit Head at Metropolis Healthcare, Dec 2020 - Sep 2022 · 1 yr 10 mos, Mumbai, Maharashtra, India, Transferred to Mumbai to handle the largest Geography in India as a Business Head. Managing B2B , B2C and Corporate business across Tamil nadu. Handling Retail growth through Own and Franchise route Heading a large team across Tamil Nadu Acquisition and Partnership

Healthcare Entrepreneur at Healthcare & Mental Well being start up, Sep 2019 - Dec 2020 · 1 yr 4 mos, Pune Area, India, A Start up into Health care and Mental well being where we are helping Children with Special needs and Adults . We are a team of trained and certified Animal Assisted Therapists who provide therapy at the doorstep. We work with Schools, Hospitals, Therapy centres and Corporates.Find below a short video of our work. https://drive.google.com/file/d/1Tswv7AejXq0fQ84r_JZdVVTFG6JFj0vo/view

Education

IIM, Senior Management Program, Indian Institute of Management, Calcutta

Master of Business Administration - MBA, Mangement Development program, Indian Institute of Management Ahmedabad