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Karthik Srinivasan

Senior Product Leader | Travel Tech & Digital CX | Building Scalable Systems with Soul | JP Morgan

Pune Division

14+ years of work experience

Jan 20206 yrs 8 mosPresent

Pune/Pimpri-Chinchwad Area

Structured and Quantitative leader defining the Product Strategy, Roadmap and Priorities for the most booked product with highest revenue in comparison to other products - Flights, Cars and Activities, and inspite of Covid. 7000+ Hotel bookings a day with 3M+ monthly revenues. Technology stack involves Angular 9, Node.js and API Management for digital transformation from monolithic to microservices. Hotels - Portfolio management - - Defined and implemented Redesign of Online Rewards Shopping Platform shaping overall Platform vision - Successfully convinced and delivered additional Property Types (Alternate Accommodations - 4 Lakhs+) based on market needs, tapping capabilities of our existing suppliers - Planned and prioritized new features in parallel thereby not affect the major transformation yet meet market demands - Nimble in handling sudden customer needs, for example, surge in Cancellations due to Covid tactically.
Nexant
Jan 20191 yr 1 moJan 2020

Pune Area, India

Nexant iEnergy® Demand Management Software helps Utilities, Customers predominantly with Demand Management, and includes Marketing Campaigns, Gamifications specifically for Customer Experiences, Brand Awareness and Intrinsic Behavior Changes - a) Product Manager Ownership of Demand Management Solution for UK Power Network. b) Development of Product Backlog to make it the single source of truth containing user stories, acceptance criteria’s, functional designs etc..., c) Active collaborations with design team for user journeys, pain points and with development teams for technical debts, improving architecture, performance and safety. d) Lead development of Features to existing product and functionalities of Won Pursuits e) Delivered gamification campaign mobile app solution for changing consumers’ behaviors using Gamification for Orlando Utilities Corporation (OUC) Water Management.
BORN Group
Jan 20181 yrDec 2018

Pune Area, India

• Product Owner to deliver Adastria Japan Ecommerce solution involving Adobe Experience Manager, Hybris as Technology Framework with responsibilities involving - a) Active contributions for product backlog refinements. b) Work with UX team on the development of mock screens by analyzing as-Is and features/functionalities expected in To-Be version. c) Ensured stakeholder alignment of Backlogs based on Hybris Out of the box capabilities, technical inputs from development team. d) Planned achievable Sprint goals based on prioritize and story point estimations. e) Responsible for Sprint Planning and Refinements sessions. f) Continuous innovation based on latest trends, insights from other industries. g) Conducted sessions for customers on BORN’s Hybris launch pad solution h) Owned User Acceptance Testing Sessions and obtained GO for successful launch.
Wipro Limited
May 20161 yr 9 mosJan 2018

Pune/Pimpri-Chinchwad Area

• Product Owner responsibilities to deliver redesign of Genesis USA and Hyundai Owner portals involving Adobe Experience Manager, HTML5, CSS, Web Methods API and Twitter Bootstrap as Technology Framework involving – a) Business requirements gathering, discovery workshops and analysis, Convert functional specifications to functional specifications document and obtain stakeholder approvals before the start of every Sprint b) Wipro point of contact from ideation to complete ownership during customer UAT providing functional and technical responses for successful Launch. • Responsible as Digital Consultant providing industry trends, end-customer requirement solution responses to 70+ Deals and have anchored 30+ Client visits/meeting with Proactive pitches and solutions involving below activities with WIN ratio of 20% and Capture Ratio of 65% - a) Worked in solution responses on Digital Consulting centered themes such as Customer Experience, Outside-IN thinking, Strategic Research and New ways of working b) Contextualized client visits to have fruitful discussions in terms of scoping thereby taking them beyond Introduction pitches
Virtusa
Aug 20123 yrs 10 mosMay 2016

Greater Chennai Area

* Project Manager of “Autofix” project for British Telecom, UK that proactively provides solutions to network operators from the knowledge base with leadership of 35 team member’s involving Developers, QA and Designers with scheduled monthly releases. * Additionally responsibility for Digital Transformation Engagements as Digital Consultant for Singapore’s leading Telecom service provider and for major provider of telecommunications services in the Philippines * Supported 100+ deals in a short span of 1.5 Years. Deal value ranges from 300k to 10 million. Total number of deals won is 7 of which 5 were new logo wins with Overall win ratio of 22% and Capture Ratio is 54%.

Karthik’s AI Stack

antigravity
antigravity
claudecode
claudecode

Education

Indian Institute of Management, Calcutta

Executive Program, Sales, Distribution, and Marketing Operations, General

Indian Institute of Management, Calcutta

20121 yr2013

Bachelor of Technology (B.Tech.), Information Technology

Sairam Engg college

20034 yrs2007

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Headline

Senior Product Leader | Travel Tech & Digital CX | Building Scalable Systems with Soul | JP Morgan

About

I’m a Senior Product Leader with 18 years in tech—Last 5 years of scaling global travel platform that grew from $725M to $3B in bookings. Product lead systems that serve millions and still feel personal. My sweet spot? Bringing soul to scale. Whether it’s revamping digital journeys for Hyundai USA or designing eCommerce for Adastria Japan, I lead cross-functional teams to deliver experiences users love and businesses trust. I believe in clarity over chaos, shipping over perfection, and alignment over noise. I’ve built and led PM teams, driven roadmap strategy across investment banking and travel tech, and architected loyalty booking experiences for Fortune 500 ecosystems. I’m currently at JP Morgan, where I drive digital experience innovation at the intersection of fintech and customer loyalty. Highlights: • Scaled loyalty travel platforms from $725M → $3B revenue • Redesigned Hyundai USA’s Owner Portal with UX-led innovation • Created strategic frameworks for prioritization and delivery • Winner, Nexant Ideathon | Exec Education: IIM Kolkata

Location

Pune Division

AI stack

antigravity

claudecode

Work experience

Senior Product Manager at Tavisca, a cxLoyalty Technology Platform (Division of JP Morgan Chase & Co.), Jan 2020 - Present · 6 yrs 8 mos, Pune/Pimpri-Chinchwad Area, Structured and Quantitative leader defining the Product Strategy, Roadmap and Priorities for the most booked product with highest revenue in comparison to other products - Flights, Cars and Activities, and inspite of Covid. 7000+ Hotel bookings a day with 3M+ monthly revenues. Technology stack involves Angular 9, Node.js and API Management for digital transformation from monolithic to microservices. Hotels - Portfolio management - - Defined and implemented Redesign of Online Rewards Shopping Platform shaping overall Platform vision - Successfully convinced and delivered additional Property Types (Alternate Accommodations - 4 Lakhs+) based on market needs, tapping capabilities of our existing suppliers - Planned and prioritized new features in parallel thereby not affect the major transformation yet meet market demands - Nimble in handling sudden customer needs, for example, surge in Cancellations due to Covid tactically.

Product Manager at Nexant, Jan 2019 - Jan 2020 · 1 yr 1 mo, Pune Area, India, Nexant iEnergy® Demand Management Software helps Utilities, Customers predominantly with Demand Management, and includes Marketing Campaigns, Gamifications specifically for Customer Experiences, Brand Awareness and Intrinsic Behavior Changes - a) Product Manager Ownership of Demand Management Solution for UK Power Network. b) Development of Product Backlog to make it the single source of truth containing user stories, acceptance criteria’s, functional designs etc..., c) Active collaborations with design team for user journeys, pain points and with development teams for technical debts, improving architecture, performance and safety. d) Lead development of Features to existing product and functionalities of Won Pursuits e) Delivered gamification campaign mobile app solution for changing consumers’ behaviors using Gamification for Orlando Utilities Corporation (OUC) Water Management.

Product Owner at BORN Group, Jan 2018 - Dec 2018 · 1 yr, Pune Area, India, • Product Owner to deliver Adastria Japan Ecommerce solution involving Adobe Experience Manager, Hybris as Technology Framework with responsibilities involving - a) Active contributions for product backlog refinements. b) Work with UX team on the development of mock screens by analyzing as-Is and features/functionalities expected in To-Be version. c) Ensured stakeholder alignment of Backlogs based on Hybris Out of the box capabilities, technical inputs from development team. d) Planned achievable Sprint goals based on prioritize and story point estimations. e) Responsible for Sprint Planning and Refinements sessions. f) Continuous innovation based on latest trends, insights from other industries. g) Conducted sessions for customers on BORN’s Hybris launch pad solution h) Owned User Acceptance Testing Sessions and obtained GO for successful launch.

Senior Consultant at Wipro Limited, May 2016 - Jan 2018 · 1 yr 9 mos, Pune/Pimpri-Chinchwad Area, • Product Owner responsibilities to deliver redesign of Genesis USA and Hyundai Owner portals involving Adobe Experience Manager, HTML5, CSS, Web Methods API and Twitter Bootstrap as Technology Framework involving – a) Business requirements gathering, discovery workshops and analysis, Convert functional specifications to functional specifications document and obtain stakeholder approvals before the start of every Sprint b) Wipro point of contact from ideation to complete ownership during customer UAT providing functional and technical responses for successful Launch. • Responsible as Digital Consultant providing industry trends, end-customer requirement solution responses to 70+ Deals and have anchored 30+ Client visits/meeting with Proactive pitches and solutions involving below activities with WIN ratio of 20% and Capture Ratio of 65% - a) Worked in solution responses on Digital Consulting centered themes such as Customer Experience, Outside-IN thinking, Strategic Research and New ways of working b) Contextualized client visits to have fruitful discussions in terms of scoping thereby taking them beyond Introduction pitches

Project Manager at Virtusa, Aug 2012 - May 2016 · 3 yrs 10 mos, Greater Chennai Area, * Project Manager of “Autofix” project for British Telecom, UK that proactively provides solutions to network operators from the knowledge base with leadership of 35 team member’s involving Developers, QA and Designers with scheduled monthly releases. * Additionally responsibility for Digital Transformation Engagements as Digital Consultant for Singapore’s leading Telecom service provider and for major provider of telecommunications services in the Philippines * Supported 100+ deals in a short span of 1.5 Years. Deal value ranges from 300k to 10 million. Total number of deals won is 7 of which 5 were new logo wins with Overall win ratio of 22% and Capture Ratio is 54%.

Education

Executive Program, Sales, Distribution, and Marketing Operations, General, Indian Institute of Management, Calcutta

Bachelor of Technology (B.Tech.), Information Technology, Sairam Engg college