System Engineer | Application & Cloud Support | Linux • Python • DevOps Fundamentals | Cisco Project @ TCS | Aspiring DevOps Engineer (Germany/EU)

Bengaluru, Karnataka, India

Bachelor of Engineering - BE, Electronics and communication engineering
nitte meenakshi institute of technology

nitte meenakshi institute of technology
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Download Tal BossSystem Engineer | Application & Cloud Support | Linux • Python • DevOps Fundamentals | Cisco Project @ TCS | Aspiring DevOps Engineer (Germany/EU)
System Engineer at TCS with experience in application and cloud support, managing incident lifecycle, SLA-driven operations, and ServiceNow ITSM workflows. Strong foundation in Linux, Python, and DevOps fundamentals with a focus on automation and reliable production support. Currently upskilling in CI/CD, CMDB, and infrastructure operations. Seeking DevOps-oriented opportunities in global environments.
Bengaluru
System Engineer at Tata Consultancy Services, Aug 2024 - Present · 1 yr 11 mos, Bengaluru, Karnataka, India, Managed 10–15 XML and application-related incidents per day in the Cisco project, ensuring SLA compliance. Performed log analysis and root cause analysis (RCA) to identify recurring XML issues. Reduced repeat issues by improving case documentation and resolution workflows. Used Adobe Experience Manager (AEM) to validate and troubleshoot XML-related errors. Collaborated with cross-functional teams for escalations and issue resolution.
Bachelor of Engineering - BE, Electronics and communication engineering, nitte meenakshi institute of technology
nitte meenakshi institute of technology