Headline

Product Management | DP-World | E-Commerce

About

As a Senior Product Manager at DP World, I bring extensive experience in e-commerce fulfillment and platform services, with a focus on leveraging generative AI and key performance indicators to deliver impactful solutions. My work centers on enhancing order processing through strategic platform integrations, such as Shopify and BigCommerce, and innovative billing models tailored for e-commerce scenarios. With over three years at DP World, I have contributed to launching and scaling platforms such as Dubuy Express, a hyperlocal B2B marketplace, and DragonMart.ae, a B2C marketplace serving diverse retail categories. My mission is to simplify e-commerce logistics in global markets while integrating advancements in AI and data science to drive operational efficiency and customer satisfaction.

Location

Bengaluru

AI stack

antigravity

claude

codex

cursor

lovable

claudecode

Work experience

Senior Product Manager at DP World, Sep 2025 - Present · 1 yr, Bengaluru, Foundation/Platform Services- Locations, Notifications

Senior Product Manager at DP World, Apr 2024 - Sep 2025 · 1 yr 6 mos, Bengaluru, - Led multiple modules for e-commerce fulfilment, aimed at SSA and Europe markets - Leading onboarding, billing and integrations - Increased the merchant base by xxx by offering platform & marketplace integrations - Shopify, big commerce, Amazon etc. - Built Activity based billing modules for ecommerce fine picking scenarios to invoice the merchants using fulfilment services.

Group Product Manager II at DP World, Jun 2022 - Apr 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, 1. Building Dubuy Express - Hyperlocal, B2B - Inventory led 2.Part of Market Access intiatives in Sub Sahara Market

Member at Reforge, Jan 2022 - Jan 2023 · 1 yr 1 mo

Technical Product Manager at DP World, Feb 2020 - Jun 2022 · 2 y 4 mo, Bengaluru

Associate Product Manager at Ultria, Oct 2019 - Jan 2020 · 3 mo, Bengaluru

Management Trainee at Tredence Inc., Apr 2019 - Nov 2019 · 8 mos, Bengaluru Area, India, Worked for Largest Retailer in US, helping enhance customer experience across their channels following customer journeys • Identified and mapped out 100+ retail customer journey use cases through different channels for E-commerce sector • Designed market surveys to collect customer satisfaction-NPS scores of journeys, pain points and Customer offline/online sentiment • Identified insights on journeys having high impact on customer experience, identify client improvement areas, analyze trends • Built 10+ Tableau Dashboards of the findings in an intuitive way that are refreshed on weekly basis for easy consumption by CXO’s

Summer Intern at Droom Technology, Apr 2018 - Jun 2018 · 3 mos, Gurgaon, India, Responsible to devise and develop ticketing management system customer assist team to solve omnichannel requests • Identified Gaps in Customer complaint handling process. Proposed a new ticket management system that could improve the FCR by 50% • Collected Use-Cases, proposed end to end flow for envisioned system and made thorough PRD, envisioned to improve TAT by 40% for MVP

Lead Engineer at HCL Technologies, Feb 2016 - Dec 2016 · 11 mos, Chennai Area, India, Helped build NFV's to benchmark Intel packet processors on Intels DPDK • Responsible for project planning, execution, monitoring, holding the daily standups, maintaining scrum artifacts & tuning backlog • Responsible for acting as an interface with client and understanding day to day processes to implement changes in product •Led a team of 3+ Engineers for implementing NFV’s to test DPDK performance workloads on Intel Communication Chipset platforms

Senior Software Engineer at Aricent Group, Sep 2012 - Sep 2015 · 3 y, Chennai

Education

Master of Business Administration - MBA, Business Administration and Management, General, Indian Institute of Management, Shillong

Executive post graduate program, Artificial Intelligence and Data Science, International Institute of Information Technology Bangalore