Headline

Senior Product Manager | MBA, CSPO®, PRINCE2 Agile® | Ex- BetterWorks, Macquarie, Oracle, Accenture | 12+ Years in IT & FS

About

• I am Certified Scrum Product Owner and PRINCE2 Agile Practitioner certified professional and an MBA Graduate with 12+ Years of experience in Product management, Customer Success and Client facing roles and have experience working for MNCs like Accenture & Oracle and also Start-up. • Strong track record performing Project Management, Client Management, Stakeholder Management& IT Consulting with a combination of technical & Function expertise, in project delivery of high quality products in a major client facing role as an Analyst. • Strengths include exceptional communication skills to maintain strong relationships across a variety of stakeholders and ability to implement structure and control into an ongoing project with demonstrated experience successfully working in environments of change.

Location

Bengaluru

AI stack

claude code

claude

cursor

kimi

openai

Work experience

Senior Product Owner at Quor Group, May 2023 - Present · 3 yrs 4 mos, Bengaluru, Karnataka, India

Senior Product Manager at Unlock:OKR, Mar 2021 - Apr 2023 · 2 yrs 2 mos, Bengaluru, Karnataka, India

Product Manager (Betterworks Engage) at Betterworks, Feb 2020 - Mar 2021 · 1 yr 2 mos, Bengaluru, Karnataka, India

Product Manager at Betterworks, Oct 2019 - Feb 2020 · 5 mos, Bangaon Area, India

Associate Director - Customer Success at Betterworks, Apr 2019 - Sep 2019 · 6 mos, Bengaluru, Karnataka, India

AVP - Customer Success at Mobisy Technologies Pvt. Ltd., Mar 2017 - Apr 2019 · 2 yrs 2 mos, Bengaluru, Karnataka, India, • CUSTOMER SUCCESS: On-boarding, implementation and nurturing of all enterprise and channel partner’s accounts (McKensey & Company) and maintaining a monthly revenue increase of 5-7% and annual account renewal rate at 92%. • PROJECT MANAGEMENT: Managed 15+ concurrent projects for implementation and expansion and drove key business metrics involving adoption rates, operational costs, TAT by solutioning for clients in Retail, FMCG and Manufacturing industry. • PRODUCT MANAGEMENT - Ownership of Mobisy’s last mile supply chain mobile and web application. - Scoping requirements and evaluating the product needs to satisfy customer needs. - Prioritizing new feature releases, enhancement and Bugs for each sprint. - Maintaining track of Deliveries, Release, Road Maps & Internal Business Processes

Portfolio Manager at Macquarie Bank, Dec 2015 - Feb 2017 · 1 yr 3 mos, Sydney, Australia, • Manage portfolio of Consumer & Commercial clients (Automobile and heavy machinery financing) - monitoring delinquent accounts, interpreting financial data and negotiating with customers of Macquarie Leasing catering to entire Australian region. • Recommending & amending repayment structures, refinancing balloon debts, write-offs bad debts - based on client’s changing financial situation after examining Statement of Financial Position (SOFP), credit checks, and bankruptcy and maintain delinquency at minimum. • Data visualisation and analysis of collections team’s daily, weekly & monthly data and identifying areas of business process problems and recommending effective solutions along with developing automatic reporting solutions using Excel macros as per management requirements.

Education

Master of Business Administration (M.B.A.), IT, Strategic Management and Consulting, University of Technology Sydney

Executive- PGDM, Marketing and Project Management, St Joseph's Institute of Management