karthik M S profile photo 1 on Tal

karthik M S

Retail Store Executive at Rynox Gear

Bengaluru

8+ years of work experience

Rynox Gear
Jul 20263 mosPresent

Greater Bengaluru Area

šŸ“ˆ Driving sales of motorcycle riding gear and accessories. šŸ¤ Building strong customer relationships and understanding rider requirements. šŸļø Advising customers on suitable riding gear based on their motorcycle, riding style and requirements. šŸŽÆ Managing leads, follow-ups and sales conversions. 🧾 Handling product demonstrations, quotations and order coordination. šŸ“¦ Supporting customers with product selection across riding gear and motorcycle accessories. šŸ’¬ Delivering product knowledge and customer-focused sales experiences. šŸ”„ Leveraging previous experience with Triumph Motorcycles to understand the needs of motorcycle enthusiasts.
Khivraj Elixir Pvt. Ltd.
May 20232 yrs 11 mosMar 2026

Bengaluru, Karnataka, India

•Providing exceptional customer service by assisting customers in selecting the right motorcycle based on their needs and preferences. •Demonstrating in-depth knowledge of Triumph motorcycles, including features, specifications, and customization options. •Conducting product demonstrations and test rides to showcase the performance and capabilities of Triumph motorcycles. •Building and maintaining strong relationships with customers to ensure repeat business and customer loyalty. •Collaborating with the sales team to meet and exceed sales targets and objectives. •Handling inquiries, resolving customer complaints, and addressing any issues promptly and professionally. •Keeping up-to-date with industry trends, competitor products, and market conditions to provide accurate information to customers. •Utilizing CRM systems to manage customer information, follow up on leads, and track sales performance. •Analyzed customer needs and identified solutions to meet their requirements
Delhivery
Apr 20221 yr 1 moApr 2023

Delhivery
Apr 20194 yrs 1 moApr 2023

• Maintained positive relationships with clients to meet deadlines for service delivery. • Managed performance issues with delivery team members. • Developed team environment to support engagement and high performance. • Resolving Customer Escalation on the given TAT. • Helping Team members and clearing the doubts and explaining about the changes and updated going through in organization. • Ensuring standard maintainence pertaining to drop & Delivers shipments to customer address of sold / returned items with in the alloted time period . • Responsible (Delivery & RTO-Delivery Pick-ups) First Mile, Last Mile operations and Heavy Goods Like (Amazon,Flipkart,Ajio,Nykaa, Meesho etc.) • ( D2C, B2B, B2C, C2C ) • Last Mile : Incoming Outgoing Shipments & Route Dispatches and cash collection. • First Mile : Manifesting Lable Pasting after first mile incoming ,Generic incoming Wight.dim(D.W.S) Shorting by Destination and Connect to the respective Dispatch Center. • Fill all drive and Excel file.
STAR COLLECTIONS
Jan 20181 yr 5 mosMay 2019

India

•Identified potential markets for new products based on trends in the industry. •Assisted in the development of marketing plans for current products and new product launches. •Organized store displays to maximize visibility of merchandise items. •Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate. •Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs. •Maintained inventory levels, ensuring stock availability while minimizing excess.

karthik’s AI Stack

claude
claude
deepseek
deepseek
gemini
gemini
ChatGPT
ChatGPT

Education

High School, 10TH

Raghavendra1

Bachelor of Commerce - BCom, Business/Commerce, General

SJRC Arts, Science and Commerce College, Race Course Rd, Bangalore-09

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karthik M S on Tal

Headline

Retail Store Executive at Rynox Gear

About

EX : Delhivery Pvt Ltd, Assistant Team Lead supply chain management,

Location

Bengaluru

AI stack

claude

deepseek

gemini

ChatGPT

Work experience

Retail Store Executive at Rynox Gear, Jul 2026 - Present Ā· 3 mos, Greater Bengaluru Area, šŸ“ˆ Driving sales of motorcycle riding gear and accessories. šŸ¤ Building strong customer relationships and understanding rider requirements. šŸļø Advising customers on suitable riding gear based on their motorcycle, riding style and requirements. šŸŽÆ Managing leads, follow-ups and sales conversions. 🧾 Handling product demonstrations, quotations and order coordination. šŸ“¦ Supporting customers with product selection across riding gear and motorcycle accessories. šŸ’¬ Delivering product knowledge and customer-focused sales experiences. šŸ”„ Leveraging previous experience with Triumph Motorcycles to understand the needs of motorcycle enthusiasts.

TBA (Triumph Brand Ambassador) Sales Consultant at Khivraj Elixir Pvt. Ltd., May 2023 - Mar 2026 Ā· 2 yrs 11 mos, Bengaluru, Karnataka, India, •Providing exceptional customer service by assisting customers in selecting the right motorcycle based on their needs and preferences. •Demonstrating in-depth knowledge of Triumph motorcycles, including features, specifications, and customization options. •Conducting product demonstrations and test rides to showcase the performance and capabilities of Triumph motorcycles. •Building and maintaining strong relationships with customers to ensure repeat business and customer loyalty. •Collaborating with the sales team to meet and exceed sales targets and objectives. •Handling inquiries, resolving customer complaints, and addressing any issues promptly and professionally. •Keeping up-to-date with industry trends, competitor products, and market conditions to provide accurate information to customers. •Utilizing CRM systems to manage customer information, follow up on leads, and track sales performance. •Analyzed customer needs and identified solutions to meet their requirements

Team Lead at Delhivery, Apr 2022 - Apr 2023 Ā· 1 yr 1 mo

Assistant Team Lead at Delhivery, Apr 2019 - Apr 2023 Ā· 4 yrs 1 mo, • Maintained positive relationships with clients to meet deadlines for service delivery. • Managed performance issues with delivery team members. • Developed team environment to support engagement and high performance. • Resolving Customer Escalation on the given TAT. • Helping Team members and clearing the doubts and explaining about the changes and updated going through in organization. • Ensuring standard maintainence pertaining to drop & Delivers shipments to customer address of sold / returned items with in the alloted time period . • Responsible (Delivery & RTO-Delivery Pick-ups) First Mile, Last Mile operations and Heavy Goods Like (Amazon,Flipkart,Ajio,Nykaa, Meesho etc.) • ( D2C, B2B, B2C, C2C ) • Last Mile : Incoming Outgoing Shipments & Route Dispatches and cash collection. • First Mile : Manifesting Lable Pasting after first mile incoming ,Generic incoming Wight.dim(D.W.S) Shorting by Destination and Connect to the respective Dispatch Center. • Fill all drive and Excel file.

Sales Executive at STAR COLLECTIONS, Jan 2018 - May 2019 Ā· 1 yr 5 mos, India, •Identified potential markets for new products based on trends in the industry. •Assisted in the development of marketing plans for current products and new product launches. •Organized store displays to maximize visibility of merchandise items. •Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate. •Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs. •Maintained inventory levels, ensuring stock availability while minimizing excess.

Education

High School, 10TH, Raghavendra1

Bachelor of Commerce - BCom, Business/Commerce, General, SJRC Arts, Science and Commerce College, Race Course Rd, Bangalore-09