Headline

Information Technology Specialist | (ISC)²- CC | JAMF 100 | ITIL 4 Certified | Mimecast Certified

About

Dedicated IT professional with a strong foundation in cybersecurity, now serving as an Information Technology Analyst at Meltwater. I leverage my technical expertise to strengthen our team's internal systems while ensuring optimal performance and security. With over 3 years of experience in digital risk protection and cybersecurity, including valuable experience, I bring a unique combination of technical knowledge and analytical skills to Meltwater's IT infrastructure. My background includes: • Master's degree in Computer Applications (Cybersecurity) • Extensive experience with enterprise-level security solutions • Multiple cybersecurity certifications and publications Currently focused on enhancing Meltwater's technological capabilities while maintaining robust security protocols. I specialize in analyzing and optimizing our systems to support our global intelligence operations. Passionate about implementing innovative IT solutions and staying current with emerging technologies. Eager to collaborate with fellow technology professionals at Meltwater and contribute to our company's technological advancement. Looking to connect with interested in IT infrastructure, cybersecurity, and the exciting intersection of technology and media intelligence

Location

Bengaluru

AI stack

claude code

claude

codex

kimi

Work experience

Information Technology System Analyst at Meltwater, Aug 2024 - Present · 2 yrs 2 mos, Bengaluru

Platform Specialist at ZeroFox, Jun 2022 - Sep 2023 · 1 yr 4 mos, Bengaluru, Karnataka, India, • Effectively managed and responded to over 300,000 critical cyber alerts ensuring the protection of 3000+ multinational assets, including Fortune 500 companies. • Promptly created, prioritized, and escalated incidents , achieving a 98% closure rate within SLA timelines demonstrated a strong grasp of firewalls, proxies, and IDP/IPS concepts • Improved triage process for proactive threat intelligence, encompassing phishing, impersonation, malicious domains, Threat Actor Communication, Command & Control Activity, and more. • Maintained 24/7 vigilance, swiftly escalating fraudulent domains, fake accounts, and instances of brand abuse to protect corporate reputation. • Ensured data leak mitigation through SOP services, data feeds, and external threat hunting. Enhanced organizational SOPs via team document collaboration. • Continuously investigated Dark Web alerts, identifying data leakage, ransomware activities, and relevant chatter to fortify security measures and action within the Global Customer Operations team. This job will have a direct influence on digital threat protection.

Education

Master of Computer Applications - MCA, Cybersecurity, Srinivas Institute of Technology, Mangalore

Bachelors of Computer Application, Computer Science, St. Aloysius (Deemed to be University)