Headline

Senior Product Owner

About

I have 14+ years of experience working for leading product company in supply chain and retail domain to solve the critical business problems for Large Enterprises within Fortune 500 companies. These experiences have given me great insights into businesses and what it takes to succeed. Summary of my key strengths are: ✔ Specialist in Workforce/Labor Management (WFM) Solutions with 14+ years of experience. ✔ Expert in Inventory/Retail Management Solutions with 4+ years of experience. ✔ As product owner, conceive and test ideas, and develop highly scalable enterprise products. ✔ Conversant in SDLC, STLC, TDD, Agile Methodologies, Jira to improve overall business performance. ✔ Expert in designing robust automation framework using: Selenium, Fitnesse, Sahi, VSTS

Location

Bengaluru

AI stack

github copilot

ChatGPT

Figma Make

Guardrails AI

Microsoft Copilot

OpenAI Agents SDK

Work experience

Enterprise Product Owner at Blue Yonder, Feb 2024 - Present · 2 y 6 mo, Bangalore, ✔ Owned the enterprise product backlog for cloud-native Store Operations solutions, scaling SaaS ARR by 24% through strategic feature expansion for customers such as Walmart, Starbucks, FedEx, Disney etc. ✔ 70% margin improvement by redesigning Labor Scheduling & Staff Planning Engine to Cloud-Native SaaS solution to meet retail, warehouse, 3PL & Theme Park labor use cases. ✔ Architected the product roadmap for Workforce AI Agent that monitors all schedules with real-time foot traffic data, cutting labor understaffing by 35% while ensuring 100% adherence to complex labor laws. ✔ Overhauled the Employee Self-Service mobile UX, lifting user ratings from 2 stars to 4 stars. This rapid improvement in frontline helps to double daily active user (DAU) adoption across enterprise accounts. ✔ Designed the value-based pricing and packaging strategy for the new AI Forecasting and Scheduling micro services, securing an average 15% upsell expansion across existing Tier-1 accounts. ✔ $5 million revenue increment through Partner engagement by providing product training and demos.

Senior Solution Architect at HCL Tech, Aug 2021 - Feb 2024 · 2 y 6 mo, Bangalore, ✔ Architected a localized data-caching strategy for the AI labor Planning and scheduling engine, reducing Azure cloud compute latency by 30% and improving product gross margins by 6%. ✔ Translated complex business labor requirements into multi-tenant compliance frameworks, ensuring the product could scale fluidly into international markets for 100% compliance with local labor laws. ✔ Spearheaded high-level Discovery workshops with 15+ Fortune 500 enterprise clients, translating complex business processes into highly scalable integration designs that reduced deployment friction by 30%. ✔ Orchestrated the end-of-life (EOL) framework for a legacy ActiveX control store operations solution, successfully migrating 98% of active enterprise accounts to the multi-tenant SaaS platform. ✔ Leveraged NPS feedback loops to prioritize backend stability, lifting promoter scores by 25%. ✔ Part of the Pre sales process to prepare POC for customer demos to secure $3M+ in upsell software contracts.

Senior Product Owner/Manager at Blue Yonder, Apr 2017 - Aug 2021 · 4 y 4 mo, Bengaluru Area, India, ✔ Product Owner responsibility for different products in the retail and supply chain domains by interacting with 265+ customers such as Walmart, Starbucks, FedEx, Disney etc. to productize their use cases. ✔ Redesigned Labor Scheduling & Staff Planning Engine to Cloud-Native SaaS solution by working with different stakeholders to meet retail, warehouse, 3PL & Theme park labor use cases. ✔ Included in Subject Matter Expert (SME) committee to share product knowledge to JDA University. ✔ Designed wireframe/mockup for web/mobile applications to communicate various solution approaches. ✔ Provided product training and demoes across different regions (EMEA & APAC) to train our Partners.

Product Owner/Functional Architect at JDA Software, Apr 2014 - Mar 2017 · 3 yrs, Bengaluru, Karnataka, India, ✔ Prioritized Product Backlog and work closely with Scrum teams, UX, Product teams to drive execution. ✔ Participates in communicating functionality to external teams such as: Implementation Services, Support Services, Sales and Marketing by conducting Test Drives. ✔ Responsible for timely release of product by discussing with all stakeholders and providing regular demoes for timely feedback during development cycle. ✔ Actively tracking developments in the retail and supply chain domain, competitive analysis and identify gaps within the product. ✔ Reviewed the product release documents with documentation team and came up with different product guides and tutorials for all stakeholders.

QA Architect at RedPrairie, Apr 2012 - Mar 2014 · 2 yrs, Bengaluru, Karnataka, India, ✔ End to end ownership of entire QA team, including development of test frameworks, reviewing others test framework and mentoring automation team to deliver test automation for Retail Products. ✔ Detailed Analysis of different Automation tools which are suitable for all the products and present consolidated ROI analysis to leadership Team to pick the best tools and practices. ✔ Collaborate with project teams to strategize & align long term solution for test automation. ✔ Focused overall product quality & process improvement for better customer satisfaction. ✔ Designing & maintaining release documents involving various types of checklists for RM Team.

Automation Developer at RedPrairie, Sep 2007 - Mar 2012 · 4 yrs 7 mos, Bengaluru, Karnataka, India, ✔ Detailed Analysis & Design of automation framework for core engines/algorithms such as Forecasting, Labor Generation, Auto Scheduling, Punch Processing, Accrual, Punch Exception and Pay Engines. ✔ Designed ASRVF using Stored Procedures, VB & Shell scripts to test AI/ML scheduling engine. ✔ Designed UI Automation framework for complex ExtJS application using Selenium, Sahi and Fitnesse. ✔ Designed API Automation framework and DB snapshot Automation framework using Fitnesse. ✔ Responsible for Functional, Integration, System Test Case creation, execution & reporting.

Education

B.E, Computer Science Engineering, Visvesvaraya Technological University