Karandeep Singh profile photo 1 on Tal

Karandeep Singh

Turning operational challenges into measurable business improvements | Business Analytics • Operations Strategy • Supply Chain

West Delhi

1+ year of work experience

Fluke Corporation
Jul 20253 mosSep 2025

Remote

Conduct research and strategic analysis on offline customer engagement at seminars and exhibitions. Perform competitive benchmarking to generate actionable insights for optimizing offline marketing strategies. Support the marketing team with data-driven recommendations to enhance customer interaction at events. Collaborate closely with senior marketing management to align findings with overall marketing objectives. Develop skills in market research, competitive analysis, and offline customer engagement strategy execution.
Nestlé
Dec 20243 mosFeb 2025

Gurugram, Haryana, India

Euler Motors
May 20244 mosAug 2024

Gurugram, Haryana, India

Dedicated and customer-focused Service Advisor with expertise in managing workshop operations and delivering exceptional service experiences for commercial 3-wheeler vehicles. Skilled in coordinating teams, optimizing workflow, and ensuring timely vehicle delivery to minimize downtime. Proven ability to communicate effectively with customers, prepare accurate job cards and quotations, and maintain high-quality service standards. Key Responsibilities: 1. Oversee daily workshop operations to ensure efficient workflow and service delivery. 2. Prepare detailed job cards and manage repair documentation. 3. Provide clear, timely quotations and secure customer approvals. 4. Allocate and coordinate manpower to maximize productivity. 5. Ensure prompt vehicle delivery to reduce customer downtime. 6. Act as the main point of contact for customer communication and updates. 7. Conduct quality checks to ensure service excellence and vehicle reliability. 8. Identify and implement process improvements to enhance operational efficiency. Achievements: 1. Streamlined workshop processes, reducing turnaround times and improving vehicle uptime. 2. Enhanced customer satisfaction via transparent communication and prompt service updates. 3. Successfully improved manpower utilization resulting in increased workshop productivity. 4. Maintained consistently high service quality, contributing to repeat business and customer loyalty.
Hinduja Leyland Finance
Dec 20227 mosJun 2023

Delhi, India

Worked as Service Engineer in Ashok Leyland DTC operations, skilled in accurately diagnosing complex mechanical and electrical faults in heavy-duty vehicles. Proven ability to deliver effective solutions, optimize workshop operations to minimize downtime, and maintain high standards of customer service. Key Responsibilities: 1. Diagnosed complex mechanical and electrical faults in heavy-duty vehicles with precision and technical expertise. 2. Engaged directly with customers to accurately assess vehicle concerns and provide tailored solutions. 3. Maintained thorough and accurate records of repairs, parts usage, and vehicle downtime for efficient tracking. Achievements: 1. Optimized diagnostics and repair workflows, significantly reducing vehicle downtime. 2. Ensured timely and transparent communication, enhancing customer satisfaction. 3. Identified and implemented cost-saving opportunities in labor and parts without compromising quality.
GoMechanic.in
Apr 20228 mosNov 2022

Delhi, India

Customer-focused professional with a proven track record in cultivating strong client relationships, ensuring high satisfaction through prompt issue resolution, and leveraging customer feedback to drive continuous improvements. Key Responsibilities: 1. Build and maintain strong client relationships by understanding their needs and preferences. 2. Resolve customer issues promptly to maintain high satisfaction levels. 3. Collect and analyze customer feedback to identify trends and inform service improvements. 4. Collaborate with cross-functional teams to enhance overall customer experience. Key Achievements: 1. Increased client retention by 15% through personalized communication and proactive problem-solving. 2. Reduced customer complaints by 30% by delivering effective communication and timely resolutions. 3. Worked closely with teams to deliver seamless and positive customer experiences.

Education

Delhi School Of Management, Delhi Technological University

Mba, Business analytics

Delhi School Of Management, Delhi Technological University

Mahavir Swami Institute of Technology

B. tech, Mechanical Engineering

Mahavir Swami Institute of Technology

20173 yrs2020

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Headline

Turning operational challenges into measurable business improvements | Business Analytics • Operations Strategy • Supply Chain

About

I am an MBA candidate in Business Analytics with a passion for turning data into actionable insights that improve supply chain, marketing, and operations performance. Through internships at Nestlé and Fluke Corporation, I applied Power BI, Excel, and predictive analytics to projects in demand forecasting, customer segmentation, and performance optimization. My client‑facing experience in automotive and customer service roles further sharpened my ability to connect analytics with real business challenges. I am now seeking opportunities as a Marketing Analyst, Operation Analyst, or Supply Chain Analyst, where I can leverage my skills in data analysis, dashboard development, and problem‑solving to drive measurable business growth. 📩 Connect via LinkedIn DM or singhkarandeep101@gmail.com

Location

West Delhi

Work experience

Marketing Intern at Fluke Corporation, Jul 2025 - Sep 2025 · 3 mos, Remote, Conduct research and strategic analysis on offline customer engagement at seminars and exhibitions. Perform competitive benchmarking to generate actionable insights for optimizing offline marketing strategies. Support the marketing team with data-driven recommendations to enhance customer interaction at events. Collaborate closely with senior marketing management to align findings with overall marketing objectives. Develop skills in market research, competitive analysis, and offline customer engagement strategy execution.

Intern at Nestlé, Dec 2024 - Feb 2025 · 3 mos, Gurugram, Haryana, India

Service advisor at Euler Motors, May 2024 - Aug 2024 · 4 mos, Gurugram, Haryana, India, Dedicated and customer-focused Service Advisor with expertise in managing workshop operations and delivering exceptional service experiences for commercial 3-wheeler vehicles. Skilled in coordinating teams, optimizing workflow, and ensuring timely vehicle delivery to minimize downtime. Proven ability to communicate effectively with customers, prepare accurate job cards and quotations, and maintain high-quality service standards. Key Responsibilities: 1. Oversee daily workshop operations to ensure efficient workflow and service delivery. 2. Prepare detailed job cards and manage repair documentation. 3. Provide clear, timely quotations and secure customer approvals. 4. Allocate and coordinate manpower to maximize productivity. 5. Ensure prompt vehicle delivery to reduce customer downtime. 6. Act as the main point of contact for customer communication and updates. 7. Conduct quality checks to ensure service excellence and vehicle reliability. 8. Identify and implement process improvements to enhance operational efficiency. Achievements: 1. Streamlined workshop processes, reducing turnaround times and improving vehicle uptime. 2. Enhanced customer satisfaction via transparent communication and prompt service updates. 3. Successfully improved manpower utilization resulting in increased workshop productivity. 4. Maintained consistently high service quality, contributing to repeat business and customer loyalty.

Service engineer at Hinduja Leyland Finance, Dec 2022 - Jun 2023 · 7 mos, Delhi, India, Worked as Service Engineer in Ashok Leyland DTC operations, skilled in accurately diagnosing complex mechanical and electrical faults in heavy-duty vehicles. Proven ability to deliver effective solutions, optimize workshop operations to minimize downtime, and maintain high standards of customer service. Key Responsibilities: 1. Diagnosed complex mechanical and electrical faults in heavy-duty vehicles with precision and technical expertise. 2. Engaged directly with customers to accurately assess vehicle concerns and provide tailored solutions. 3. Maintained thorough and accurate records of repairs, parts usage, and vehicle downtime for efficient tracking. Achievements: 1. Optimized diagnostics and repair workflows, significantly reducing vehicle downtime. 2. Ensured timely and transparent communication, enhancing customer satisfaction. 3. Identified and implemented cost-saving opportunities in labor and parts without compromising quality.

Customer Relationship manager at GoMechanic.in, Apr 2022 - Nov 2022 · 8 mos, Delhi, India, Customer-focused professional with a proven track record in cultivating strong client relationships, ensuring high satisfaction through prompt issue resolution, and leveraging customer feedback to drive continuous improvements. Key Responsibilities: 1. Build and maintain strong client relationships by understanding their needs and preferences. 2. Resolve customer issues promptly to maintain high satisfaction levels. 3. Collect and analyze customer feedback to identify trends and inform service improvements. 4. Collaborate with cross-functional teams to enhance overall customer experience. Key Achievements: 1. Increased client retention by 15% through personalized communication and proactive problem-solving. 2. Reduced customer complaints by 30% by delivering effective communication and timely resolutions. 3. Worked closely with teams to deliver seamless and positive customer experiences.

Education

Mba, Business analytics, Delhi School Of Management, Delhi Technological University

B. tech, Mechanical Engineering, Mahavir Swami Institute of Technology