Headline

Product @Zeta Global | 6.5 yrs exp in Product Management | IIM Mumbai

About

Known for being Innovative and having a penchant for Technology, Karan is a Principal Product Success Manager at Sprinklr. He comes with an MBA, 5 years experience working in Consulting and Product Management roles. Additionally, he has a Bachelor's degree in Engineering, and an experience of 3 years working in the Automotive Industry. He has experience working on Product Management, Customer Success, CXM, CRM, ERP, Business Intelligence, Management Information Systems and Customer Service.

Location

Bengaluru

AI stack

claude

gemini

openai

ChatGPT

Figma Make

Microsoft Copilot

Work experience

Senior Product Manager at Zeta Global, May 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India, As a Senior Manager in the Data Cloud Applications team, I am responsible for the development of data-driven products aimed towards unlocking targeted marketing opportunities for our customers.

Product Manager at Sprinklr, Oct 2023 - May 2025 · 1 yr 8 mos, Bengaluru, Karnataka, India, • Led product development for Sprinklr's Insights suite, focusing on innovation, reducing time to insights, and enhancing usability for Social Listening, PR, and Voice of Customer related use cases • Collaborated with cross-functional teams to deliver new products and features, driving customer satisfaction and retention • Implemented data-driven decision-making processes to optimize product performance and drive business growth

Program Manager - Centre of Excellence at Sprinklr, May 2023 - Dec 2024 · 1 yr 8 mos

Principal Product Success Manager at Sprinklr, May 2023 - Oct 2023 · 6 mos, Bengaluru, Karnataka, India, As a Principal Product Specialist at Sprinklr, I also lead the way in identifying Competitor Product Parity and Product Feature Ideation, responsible for leading a Centre of Excellence for the Product & Services Departments. I actively work on defining and documenting the Best Practices for product excellence, Customer Engagement, documentation of Customer & Product Success Stories, and creating strategies for customer retention, Value Realisation and Upsells.

Consultant at Deloitte India (Offices of the US), Apr 2019 - Mar 2021 · 2 yrs, Mumbai Area, India, Functional consultant, Cloud ERP. Helped Fortune Clients Transform their Businesses Processes and Adopt Industry Best Practices with Oracle Cloud Supply Chain and Financial Products. I handled the end to end execution of projects on the Order-to-Cash cycles from Discovery, Process Analysis and Mapping, Implementation, Testing and Hypercare.

Intern at Deloitte India (Offices of the US), Apr 2018 - May 2018 · 2 mos, Mumbai Area, India, Technology Consulting: Oracle Enterprise Solutions

Student Coordinator at International relations committee NITIE, Oct 2017 - Mar 2019 · 1 yr 6 mos, Mumbai Area, India, https://www.nitie.edu/Website_IRC_ver_4_3/index.html https://www.facebook.com/ircnitie/

Education

Post graduate diploma in Industrial Management, Engineering/Industrial Management, Indian Institute of Management Mumbai

Bachelors of Technology, Mehcanical engineering, Vellore Institute of Technology