Headline

Product Ninja 🥷 | Ex Globant Ex ACI Ex UST SAFe 5.0 Agilist

About

I am a Product Ninja 🥷, I love to help 'Clients' to serve 'their customers' (internal and external) in the most efficient and easier way possible. Simply love it.. I have a vision to see the big picture and the small details equally. Want to make world a better place to live in. Smile always.. 😊

Location

Pune Division

AI stack

cursor

opencode

claudecode

Work experience

Sr. Associate Product Manager at JPMorgan Chase & Co., Jan 2023 - Present · 3 yrs 8 mos, Pune, Maharashtra, India, I played a pivotal role in launching an Online Cruise Booking tool that achieved remarkable business targets. • Contributed to a revenue target of $81M for cruise bookings through strategic feature enhancements. • Increased the search-to-book ratio by 42%, improving customer engagement and satisfaction. • Reduced servicing call time by 19%, streamlining operations and enhancing efficiency.

Associate Product Manager at JPMorgan Chase & Co., Feb 2021 - Jan 2023 · 2 yrs, Pune, Maharashtra, India

Sr. Product Analyst at JPMorgan Chase & Co., Jul 2020 - Feb 2021 · 8 mos, Pune, Maharashtra, India, Responsibilities: - Defining Roadmap for 2 of the products - Prioritization of the features - Creating Epics and Userstories - Estimation of the features - Customer experience enhancements - Defining success matrix for the new feature launches - Enabling enhancements for increasing revenue

Product Owner at ACI Worldwide, Apr 2019 - Jul 2020 · 1 yr 4 mos, Pune Area, India, Responsibilities: - Working as Product Owner for Payment Industry using Agile framework - Experience in working with cross functional teams like market facing, Development and Testing - Experience on working with Geographically distributed teams - Responsible for Product Backlog management and prioritization - Be part of all agile ceremonies - Responsible for story grooming and clearing doubts of Scrum Team - Gatekeeper role for completed stories - One point of contact between team and client - Responsible for client Demos Additional Responsibilities: - Conduct Learning Session on upcoming and various Payment Methods in future for internal ACI employees - Training on various features of ACi product to all the new joiners and other interested participants from time to time.

Sr. Business Analyst at Globant, Nov 2017 - Apr 2019 · 1 yr 6 mos, Pune Area, India, Responsibilities: - Working as BA for mobile platforms using Agile framework for Retail Banking - Experience in working with cross functional teams like market facing, UX/UI , development and testing - Implement Agile Framework along with scrum master - Responsible for Product Backlog management and prioritization - Be part of all agile ceremonies - Responsible for story grooming and clearing doubts of Scrum Team - Gatekeeper role for completed stories - One point of contact between team and client - Responsible for client Demos Additional Responsibilities: - Conduct Learning sessions for inter Globant participants on various topics including various banking functions - Having the training session on Acamica for entire Globant Community to refer to as a starter course in Banking Functionalities

Consultant at Pragmasys Consulting LLP, Mar 2015 - Oct 2017 · 2 yrs 8 mos, Pune Area, India, Working on Microsoft Dynamics CRM 2015/2018 and 360 Worked on Microsoft Parature Responsibilities:  Gather and Analyze Customer Requirements, Business Flows by meeting Business Users  Creating detailed Requirement Documents & Solution Documents (SRS/BRD/FRD/FRS)  Breaking the complex business problems into easy to understand language  Work on Requirement Traceability Matrix and Training Documents  Defining and designing solutions to fit client’s needs by creative thinking.  Prioritize the work items; co-ordinate with cross functional teams for timely and efficient delivery of solution  Attend periodic meetings with external as well as internal clients related to projects and deliveries.  Responsible for UAT and Super User Training  Preparing Product/Solution Presentation and deliver them at client meetings  Manage a team of BAs, Developers and Testers  Conducting and attending Sprint Meetings, Daily Scrums, Sprint Review and Sprint Retrospection Meeting Additional tasks: - Training the General Managers, AVPs and other Higher management individuals on the developed CRM products with value prepositions to their roles - Training to end users for their Day to Day work profiling

Sr. Business Analyst at IMC Global Services, Sep 2013 - Feb 2015 · 1 yr 6 mos, Pune Area, India, • Participate in understanding requirements from RFP/RFI/RFQ • Work with project teams in a BA capacity to help the development team understand the exact set of requirements- • Work closely with the Project and Product Managers in defining clear Milestones that are meaningful and deployable. • Work closely for Social Media Marketing and Sentiment Analytic Tools. • Relationship Building with Partner Company • Joint Marketing Campaign for existing and new customers • Content Management • Perform POC and Demos • Design Engagement Model, Pricing Model and Business Know-how for Business Information Management Tool • Work closely with Sales/Account Mangers in Proposal development by establishing the requirements, managing workflow & delivering results to the Sales team on time & agree upon quality standards- • Come up with winning themes and strategies in the overall proposal/presentation-Ensure overall proposal is in sync with the requirement

Education

MBA, Marketing, Indira school of business studies

SSC, General Studies, Mount Carmel Convent High School Chandrapur