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Kankana Basu

Study Why Consumers Buy, Then Turn It Into Growth | Category · Influencer Marketing · CRM | 12,000+ Creators Screened | 3% CRM CTR Above Benchmark | Founder, Craftyy Closett | Bengaluru

Bengaluru

1+ year of work experience

Smytten
Jul 20265 mosPresent

Bengaluru

Hamari Pahchan - NGO
Sep 20222 mosOct 2022

Remote

• Raised ₹6,000+ for a social cause by producing 6+ campaign creatives and running a social-media fundraising campaign end-to-end under a tight timeline. • Kept brand messaging consistent across the campaign by collaborating cross-functionally to ideate and ship social-first content.
Sep 20211 yr 2 mosOct 2022

Kolkata

Built and scaled a D2C Instagram jewellery brand end-to-end — content, copy, campaigns and community — driving 25 orders and ~₹10,150 in revenue at a 100% fulfilment rate, on zero paid budget. • Grew organic reach to 5,000+ views per post by producing platform-native Reels, carousels and short-form content tuned to trends. • Drove orders from a 3-order baseline to a 14-order spike in 48 hours by designing and running a comment-driven engagement campaign. • Lifted average order value and repeat purchases by launching a spend-threshold incentive and managing real-time community engagement across comments and DMs. • Optimised content decisions by tracking reach, engagement and conversion - doubling down on what actually drove orders.

Kankana’s AI Stack

claude code
claude code
gemini
gemini
openai
openai
ChatGPT
ChatGPT

Education

BSc Hons, Economics

Gokhale Memorial Girls' College (Under Calcutta University)

20214 yrs2025
Vivekananda Mission School - India

ISC, Humanities with mathematics

Vivekananda Mission School - India

20201 yr2021

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Headline

Study Why Consumers Buy, Then Turn It Into Growth | Category · Influencer Marketing · CRM | 12,000+ Creators Screened | 3% CRM CTR Above Benchmark | Founder, Craftyy Closett | Bengaluru

About

"The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself." Peter Drucker I read that line as an Economics student. Then I tried to prove it with real customers and real orders. I started with a brand of my own. Craftyy Closett was handmade resin jewellery, and I ran it alone: pricing, content, packing, every DM. When orders stalled, I didn't boost a post. I tied an incentive to a ₹500 spend threshold, and orders went from 3 to 14 in 48 hours. That's demand theory, tested on real customers. Then I did it at scale. At Smytten, I screened 12,000+ creator profiles to find voices audiences actually trust. I took Pinterest to 3M+ impressions, grew Quora views from under 50 to 928+, and delivered a 3% CRM CTR, above benchmark. I tracked 15 brand partners in one Excel dashboard so every decision had numbers behind it. How I think: → Creator: whose audience trusts them, not who has the most followers → Brand: what the product should mean before it asks anyone to buy → Category: how price, range and demand fit together → CRM and growth: what makes a customer come back after the first order Economics gave me the questions and marketing gave me the experiments. I'm now looking for a team where both are useful. Looking for: Influencer Marketing, CRM, Category and Brand roles. I'm also open to People & HR roles where communication and data meet. 📍 Bengaluru | Open to relocating across India ⚡ Available immediately 📩 kankanabasu03@gmail.com

Location

Bengaluru

AI stack

claude code

gemini

openai

ChatGPT

Work experience

Consumer Marketing Intern at Smytten, Jul 2026 - Present · 5 mos, Bengaluru

Social Entrepreneurship Intern at Hamari Pahchan - NGO, Sep 2022 - Oct 2022 · 2 mos, Remote, • Raised ₹6,000+ for a social cause by producing 6+ campaign creatives and running a social-media fundraising campaign end-to-end under a tight timeline. • Kept brand messaging consistent across the campaign by collaborating cross-functionally to ideate and ship social-first content.

Founder at craftyy_closett, Sep 2021 - Oct 2022 · 1 yr 2 mos, Kolkata, Built and scaled a D2C Instagram jewellery brand end-to-end — content, copy, campaigns and community — driving 25 orders and ~₹10,150 in revenue at a 100% fulfilment rate, on zero paid budget. • Grew organic reach to 5,000+ views per post by producing platform-native Reels, carousels and short-form content tuned to trends. • Drove orders from a 3-order baseline to a 14-order spike in 48 hours by designing and running a comment-driven engagement campaign. • Lifted average order value and repeat purchases by launching a spend-threshold incentive and managing real-time community engagement across comments and DMs. • Optimised content decisions by tracking reach, engagement and conversion - doubling down on what actually drove orders.

Education

BSc Hons, Economics, Gokhale Memorial Girls' College (Under Calcutta University)

ISC, Humanities with mathematics, Vivekananda Mission School - India

Public links

drive.google.com: https://drive.google.com/file/d/1IDi2Ud5CfWjtsYQhw9t1wKltBB9ewVt6/view?usp=drivesdk